Consumer Information Blog

Advanced password tips and tricks

Time to create another password? Make it a secure one. A little extra attention when you create a strong password can prevent an attacker from getting access to your account.

Blog Topics: 
Privacy & Identity

Supporting veterans at the VFW’s national conference

I recently spent a few days meeting many of our nation’s veterans at the annual VFW and Lady’s Auxiliary conferences in Pittsburgh. An estimated 12,000 delegates, dignitaries and guests convened in the Steel City, a little more than 100 years after the VFW was formally organized there by veterans of the Spanish-American war. This year’s convention included a speech by President Obama, workshops about veterans’ assistance, informational exhibits, a health fair, organizational business meetings and awards presentations.

Blog Topics: 
Privacy & Identity

Life happens…

What’s going on in your life today? Preparing to graduate? Have a changing family dynamic? Returning from military service? Or just moving into this country?

Big life changes seem to come frequently, and they don’t just impact your daily routine — they can affect your finances, too. Here are some ideas to help you land on your feet when you face a change.

Got 3 minutes for computer security?

Watch this video from OnGuardOnline.gov to learn how to foil a hacker — and keep your computer as secure as your most valued possessions.

image of computer security video

Blog Topics: 
Privacy & Identity

Card cracking: Not what it’s cracked up to be

The scam is called card cracking and it may start off innocently enough. You see a post on a social media site announcing a contest. Or maybe a webpage that claims to have a celebrity affiliation is offering a gift card giveaway.

The variations are endless, but here’s the tip-off that fraud is afoot. At some point, you’re asked for your bank account information, PIN number, or online banking credential. That’s when you can bank on the fact that those “innocent” offers aren’t what they’re cracked up to be.

Blog Topics: 
Money & Credit

Are you following the “leads”?

Ever complete an online application to get the best rate on a loan? Or enter your email address on a website to learn more about colleges you’d like to attend? Getting products and information this way can be convenient and very fast. But the information you share may go through the hands of middlemen you may not know exist.

These companies are called “lead generators.”

Blog Topics: 
Privacy & Identity

It’s NOT the FTC calling about the OPM breach

If you’re an OPM data breach victim, you probably know to look out for identity theft. But what about imposter scams? In the latest twist, imposters are pretending to be the FTC offering money to OPM data breach victims.

Blog Topics: 
Privacy & Identity

Adiós fake debt collectors

“No hay mal, que por bien no venga,” as we say in Spanish. There’s nothing bad through which good doesn’t come.

It’s an appropriate phrase to describe the FTC’s settlement with Centro Natural – a telemarketing company that the FTC says deceived and harassed Spanish-speaking people into paying debts they didn’t owe. Thanks to the settlement, announced recently, the company is now banned from telemarketing and debt collecting. It’s an important case, because fraud really does affect every community. The case also aligns with the FTC’s work on how debt collection and credit reporting issues affect Latino consumers.

Blog Topics: 
Money & Credit

It’s criminal

The Department of Justice (DOJ) recently announced the extradition of six Nigerian nationals from South Africa to Mississippi to face a nine-count federal indictment for various Internet frauds. These six people join 15 others who were previously charged with, among other things, conspiracy to commit mail fraud, wire fraud, bank fraud, identity theft, and money laundering.

What were the scams? According to the indictment, the defendants found and reached out to their potential victims through online dating websites and work-at-home opportunities.

Scammers Impersonate the Police

We know scammers are out there, impersonating the authorities and conjuring up different schemes to fool people into giving them money. They might say they’re calling from the IRS because you owe taxes. Or claim they’re from the FTC, calling to help you recover money lost to a scammer. But now we’re hearing about a new ploy: scammers are impersonating the police! That takes some chutzpah, huh? Here’s how it works.

Blog Topics: 
Privacy & Identity

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