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New Medicare cards are coming soon. Here’s what you need to know about your new card. Plus, how to avoid related scams.

Starting in April 2018, Medicare will begin mailing new cards to everyone who gets Medicare benefits. Why? To help protect your identity, Medicare is removing Social Security numbers from Medicare cards. Instead, the new cards will have a unique Medicare Number. This will happen automatically. You don’t need to do anything or pay anyone to get your new card.

Medicare will mail your card, at no cost, to the address you have on file with the Social Security Administration. If you need to update your official mailing address, visit your online Social Security account or call 1-800-772-1213. When you get your new card, your Medicare coverage and benefits will stay the same.

If your sister who lives in another state gets her card before you, don’t fret. The cards will be mailed in waves, to various parts of the country, from April 2018 until April 2019. So, your card may arrive at a different time than hers. You can check the rollout schedule to get a better idea when you may be receiving yours.

When you get your new card, be sure to destroy your old card. Don’t just toss it in the trash. Shred it. If you have a separate Medicare Advantage card, keep that because you’ll still need it for treatment.

As the new Medicare cards start being mailed, be on the lookout for Medicare scams. Here are some tips:

  • Don’t pay for your new card. It’s yours for free. If anyone calls and says you need to pay for it, that’s a scam.
  • Don’t give personal information to get your card. If someone calls claiming to be from Medicare, asking for your Social Security number or bank information, that’s a scam. Hang up. Medicare will never ask you to give personal information to get your new number and card.
  • Guard your card. When you get your new card, safeguard it like you would any other health insurance or credit card. While removing the Social Security number cuts down on many types of identity theft, you’ll still want to protect your new card because identity thieves could use it to get medical services.

For more information about changes to your Medicare card go to go.medicare.gov/newcard. And if you’re a victim of a scam, report it to the FTC.

 

 

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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

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Robert Di
March 07, 2018
bout time
Robbydog925
March 08, 2018

In reply to by Robert Di

Tried and tried to change my address online. The program would not accept my address! How crazy is that? Also, no clear directions as to why. Or even how to do it correctly. Super frustrating!
drleephd6530
March 21, 2018

In reply to by Robbydog925

Better yet, I tried to sign up for an account and the site would not take my first name as it is hyphenated. Called the local SS office and the person that answered the phone said she has the same problem. Where do you complain about this kind of discrimination???
Sadie
March 06, 2018
Thank You for featuring the SCAM I alerted you to!
Simone.
March 07, 2018
Removing SS# from Medicare cart it’s one of the best action finally took place. Most of the identities was stolen in the past in health centers was through Medicare card. I am very pleased and Thankful .
njoseph569
March 06, 2018
How do appy for medicare.i am 66 years old.i am also unemployed salesperson?
Crosstown
March 08, 2018

In reply to by njoseph569

There is an employer verification form available online or from the social security office. Your employer will fill out this form to illustrate you have been covered by the employer plan. If you have not had coverage you will need to contact the social security office before the end of March.
Dana
March 13, 2018

In reply to by njoseph569

Simply call the Social security office and sign up, or you can even go online, SSA.gov and do it that way, it is a lot easier to speak with a real person tho.
JoS
March 06, 2018
GREAT.....too many people have access to social security numbers....forms still ask for this ss number...why?
a_username
March 06, 2018
It looks like another flimsy paper card instead of plastic or some other durable stock. I hope I'm wrong about that.
Crotalus
March 07, 2018

In reply to by a_username

Put it in a plastic sheath yourself. Cheap supplies at any office supply store. That's what I do.
User2
June 29, 2018

In reply to by Crotalus

I’ve always use heavy clear packing tape (3m) so it will fit in the wallet easier. I double side the item with the tape and trim to fit the wallet card slot. I do the same as above for the flimsy car registration document.
CaliNana
April 11, 2018

In reply to by a_username

Yes, thin-lightweight paper stock again! Ridiculously flimsy for such an important document that’s supposed to last the rest of your life. They should make them the size of a standard credit card or drivers license and as far as just giving us a random number....as long as you have people thieving that actually work in healthcare or later not going to stop the rampant hacking and identity thief. Just another day in random government political chaos.... we’ve not heard the last of this mess.
Hawk
July 11, 2018

In reply to by a_username

Received mine in the mail today. Same old flimsy paper. I thought they would get in the 21st century and make them plastic. At least no place to sign them on the bottom this time. Crappy SSN number to memorize.
marlon
March 07, 2018

Is the reason for the new cards to prevent what specific abuses? Name them!

kathygolf5
March 08, 2018

In reply to by marlon

are you kidding right removing your social security number the key to everything about you

Sugar8
March 06, 2018
Thanks so much for keeping us updated with important information. I try to pass on to my friends. There are just some mean people in this world!!
wgrogers54
March 06, 2018
Good idea! Will it stop thieves from collecting SS on deceased people’s SS #?
sageXpert
March 06, 2018
Excellent change that will cut some existing and future abuse
pandora
March 06, 2018
Very good idea.
addie91
March 06, 2018
some mafiosi idiot stole my medicare information. I've got statements from Medicare for "visits," I never went to. I hope this new card cuts down on it. He's on trial as we speak.
ericdelapena19
March 08, 2018

In reply to by addie91

hello I been unemployed for six years and someone open up a major credit card in my name and now I can't get a job

FTC Staff
March 08, 2018

In reply to by ericdelapena19

You can report identity theft at IdentityTheft.gov.

You can give details about what happened, create a report, and get letters to send to the credit card company and other businesses to resolve problems caused by the theft.

Guelphnana
March 06, 2018
Many thanks for this important information.
Bernard
July 13, 2018
I recently could not remeber the last four digits of my social security number and had to consult my medicare card located in my wallet. So i might still have to carry the old card.
rikoshea
March 06, 2018
Thanks for the info greatly appreciated.We have a lot of apts. here and a lot will be interested.
robert charles…
March 06, 2018
looking forward to safe new card..
Patsyann4
March 06, 2018
What about the people that got on social security .2018 of may will be 2years I was considered disabled.i got my first check December.will I be getting my Medicare soon?
FTC Staff
March 07, 2018

In reply to by Patsyann4

The official government website for Medicare is Medicare.gov. You can go to the website and check on your enrollment.

JM
March 12, 2018

In reply to by Patsyann4

I started receiving my Social Security check prior to turning 66 because I am disabled and was found to be so by a federal judge. However once I turned of retirement age, the term disabled no longer appears on my yearly statements. I need to have this put back Onto my information but don't know how to go about it. Any help out there please!
Scared to answ…
March 06, 2018
Delighted to hear this! Always wondered why my entire social security number was used (and everyone knew it!). Thanks for the update.
slb
March 06, 2018
Thanks
amelia a
March 07, 2018
Sounds good to me !
oleman59
March 07, 2018

Your rollout schedule "wave chart" for mailing was a waste of effort. Unfortunately, it implies a level of competency.............gud luk !! Thanks for removing the social security number.

creation1
March 06, 2018
thank you
J.K
March 06, 2018
Really pleased to see this . Now if the SS ADMIN. WOULD DO THE SAME . WHEN SENDING YOU INFORMATION SUCH AS A CHANGE IN YOUR PAYMENTS .. THAT PAPER WORK HAS YOUR SSN ON IT .. I`VE NEVER LIKED THAT IDEA.. Hope they CHANGE that soon ...
HeidiQ
March 06, 2018
Thank you again for keeping us informed and advising us to be careful about who we talk to on the phone. A friend recently answered questions about their insurance policy, then after the fact, checked the phone number and it was a scam!!
Jeannie7201
March 06, 2018
It is about time this happens. And while you are helping seniors PLEASE work to give us back all the COLA money we should have been getting along. Tell President Trump he promised to help us. Has he forgot that promise?
Gael S
March 07, 2018
Are the new cards laminated?
SusieQ
July 04, 2018

In reply to by Gael S

I have a laminator and laminate anything and everything that is of importance.
Bill
March 06, 2018
Except if outside the country as your on-account does not work and the Embassy can not help either as they have the same problem. !-880? Does not work except in US.
Rphnate1
March 07, 2018
good idea..
shakil_
March 07, 2018
Request to digitel stay in life
care3love
March 07, 2018
thanks or the new information concerning our new Medicare Cards. I always thought the Social Security Number should never be on these cards. Thanks!!!!
darelle.gran
March 07, 2018
About time federal government did something about duplication of Medicare cards.
jose
March 07, 2018
will dese cards werk in mexiko.
lynnnv
March 08, 2018
What good is removing the number, when everyone and their brother asks for the number? I am 70 and am sure it is on everything I have ever applied for, signed and given to companies for identification?