Court tells tech support scammers to pay up

A U.S. District Court recently ordered the operators of several international tech support scams to pay more than $5.1 million for convincing people that their computers were riddled with viruses and then charging for bogus support services.

We’ve written before about tech support scammers. They call and claim to work for well-known companies like Microsoft, Norton or McAfee. They say your computer is infected with malware and then ask for remote access so they can “fix” it. Or they place ads in online search results to trick you into calling them.

You might have gotten a call like this:

A 2012 FTC crackdown on tech support scams led to the recent court order. Unfortunately, new scammers pop up quickly. If you get an urgent call from someone who wants remote access to your computer, hang up and report it at ftc.gov/complaint.

Comments

RECENTLY I RECEIVED ANOTHER SCAM PHONE CALL, THEY SAID THEY WERE..........CREDIT CARD.........AND WANTED TO KNOW IF I WAS INTERESTED IN LOWING THE INTEREST ON MY CREDIT CARD

TO MAKE A LONG STORY SHORT, I QUESTIONED THEM AND KNEW THEY WERE SCAMMERS.

THEY HUNG UP ON ME, BECAUSE OF THE QUESTIONS I WA ASKING TTHEM.

These scammers called our house numerous times. Once, in the middle of the night. To tell us that malicious viruses had infiltrated our computer. The goal is to direct you to a false web site and obtain your private financial data via that web site. This is SO common, our friends are being called as well. Here is what I did: I kept them on the telephone 15 minutes, asking questions like, "What viruses, exactly, are these?" "What are the names of the viruses?" "How did you come to find out that my computer was infected?" ... The guy said, "Something is fishy with your computer." I answered, "Something is fishy, you are certainly right about that. But not with my computer. You need to get an honest job. This is no way to make a living." He placed a "supervisor" on the phone who was slightly more skilled at smooth talk. But who, upon questioning, hung up. THEY HAVE NEVER CALLED AGAIN. They will tell you, "Microsoft doesn't call directly, we call for them..." and on and on. Just be CLEAR that you KNOW that they are con artists and HANG UP. :)

THANKS FOR THAT ADVICE.

I filed a complaint about this just a few days ago. now they call from a wireless number 216-894-3535 usually after 9:00 pm. I told them to leave me alone that they are scammers. They keep calling. Not sure what else to do to make them stop.

It happened to me from a company called OTR and they charged $399.98 for a full year coverage. Called twice and they were to clean up my computer but nothing really changed. their phone numbers were 1-855-393-4310 or 1-855-316-8324

Yes I did....from phone number 303.351.5393.......they informed me my anti spam program was not performing correctly

I have received two notice of an account problem, one from WellsFargo, another from Discover. I had just resolved PayPal charges amounting to $1500+, so was sure it wasn't true. The bank was phony also !

THE LAST COUPLE MONTHS I HAVE HAD CALLS FROM A.T.T.,ABOUT THIS VERY THING, AND I ALSO GOT A LETTER ON 06-20-14 FROM TRANS UNION, THE LETTER SAID THAT THE BREACH OCCURRED APRIL 9 THROUGH APRIL
21 THE CRIMINALS APPEAR TO HAVE BEEN INTERESTED IN INFORMATION THEY COULD USE TO UNLOCK PHONES THEY HAD ALREADY STOLEN. SINCE SOCIAL SECURITY NUMBERS WERE ALSO INVOLVED, USERS ARE STRONGLY ENCOUURAGED TO TAKE STEPS TO PROTECT THEIR IDENITY! I HAVE THOUSANDS OF PAGES OF PROOF WHERE I HAVE HAD $10,000.OOS DOLLORS STOLEN FROM ME OVER THE LAST FEW YEARS. I HAD A STROKE AND BRAIN BLEED 7 YEARS AGO THAT STILL EFFECTS ME EVERY DAY! I WANT SOME JUSTICE DONE HERE. I TO HAVE HAD MCAFEE LOG ME IN TO FIX MY COMPUTOR I AM GOING TO REPORT THIS TO THE FTC! GOD BLESS!

This happened to me last week. It is your worst nightmare come true. I reported my situation to www.ic3.gov.

Thank you for that information. Q hope you're able too help me with my Personal information about being scammed and my IDENTITY THEFT Thank you

If you are worried about identity theft here are some steps you can take to protect yourself. Find more information about identity theft at ftc.gov/idtheft.

Thanks for the information concerning this scam. I will be well informed thanks to your information and I appreciate this. Thank you.

Tech Scammers call 5AM, all day and 11PM! Always say something wrong with my computer. (Nothing is wrong) This has been going on for months! Accent sounds like East Indian or Phillipines. Now I don't answer phone unless Iknow who it is. What can I do?

Don't just post here, actually call and report it to the FCC 888-225-5322 or FTC at 877-382-4357.

Tech scammers should most likely be reported to the FTC.

Reporting gives them the statistics of how bad the scam is, and more information to help them take action.

I don't mean to be nasty, but bitching in a forum while NOT actually reporting does no good. Also, you may not get results in the short term by reporting, but you will help everyone else.

Why Will the PHONE SERVICE I PAY FOR "BRIGHTHOUSE" Not STOP these malicious phonies calling without legitimate Phone Number TD....Years ago Phone service Companies Had a simple method of tracing just who was calling....I Wonder if Pres. Obama gets his share of this ??????

How about the " pop ups" on the computer basically saying the same thing as these phone calls. I never use them but I do receive at one or two every couple of weeks.

This means your PC is infected with malware. It is designed to get you to click on it to take you to malicious sites. Try the free version of Malware Bytes anti malware to remove the threats.

Along with Malwarebytes try cleaning your disk on your PC as well... That also helps keep your disk manageable and gunk off of it and hopefully not reinstall itself as some of the nastier stuff does...

I have one such scammer on my machine as I write the note, He calls himself PC speedy Clean. He attach his sofeware as a program in my C drive and everytime I try to get on the internet he has a box prompting me to click on Yes or NO. Although I click NO the program start to down load I have to shut down my machine to stop it. I try to uninstall but it will not allow that to happen. I paid to clean my machine to get it off once, and as soon as I get on the internet it came back on my C drive. It is a big nuisance to me, and I do not know what to do because I cannot afford to pay again to get this radical off my computer. I have norton, but somehow it bypass Norton and is sitting on my C drive.

You need to use another computer to clean the virus from your drive. If the following is too complicated for you to do yourself, get a friend or neighbor who is computer-literate to do it. DO NOT take your computer to a shop or (even worse) Geek Squad! They'll charge a proverbial "arm and leg" or try to sell you a new computer.

1. Remove the hard drive from your computer and connect it to another (already-disinfected) computer as a secondary (data) drive.
2. Run MalwareBytes and let it scan your drive. It should find the virus files and delete them.
3. Reinstall the drive in your computer. Download and run MalwareBytes on your computer so it can scan the registry. (It won't see the registry on your drive when it's connected as a data drive on another computer.)
4. To ward off future infections, run MalwareBytes periodically (like monthly), and any time you notice anything suspicious.

Maybe the only way to be rid of it is to erase and reinstall the operating system. I think it's the safest bet. You can't be too careful. Back up anything you don't want to lose, but scan the files and be sure they themselves are uninfected.

I was scammed of approximately $500.00, recently, by PC Wizards and another group who claimed to be Microsoft. I notified my Visa, bank, police, BBB, FTC & Western Union but have had no luck in getting back any money.

I received a call from softfort tech saying that my computer was infected with more than 4,900 problems. They then told me that it costed me $299.99 to take care of the problems.
The thing that really got me was that I already had bought Panda for my computer and paid the same $299.99 for life time security and they removed this security system completely from my computer and said that what they were installing would make my computer run faster and that I would not have to worry about any more problems. I just want to let you know that my computer doesn't run any faster than it did before I purchased their product. To me I feel that they scammed me and now I have to worry about my computer being hacked into and I receive pop ups saying that I need to buy an AVG 2014 full version to take care of my problems that I am having.

recently I received "Your computer is near capacity full" Offers to solve the "Problem".
Sound to me that the fish died several weeks ago.

SCAMS ONLINEDESK30@YAHOO.COM- PHONE 924-66502 OR 924665-01 - JAMESH HUDDLESTO@YAHOO.COM - THEY OFFER WORK WITH GOUNVOUR GROUP INC. WIH A CONTRACT WHICH IS AN ILEGAL SCAM.

SCAM ALERT FROM 732-873. THEY ASKED YOU TO CHANGE YOUR PASSWORD FOR SECURITY BECAUSE HAS BEEN SCAM, PROVIDE YOU WITH ACCOUNTS FROM ALL THE MEMBER THAT YOU HAVE IN YOUR COMPUTER.

When I have the time, I get amusement from leading these people on, acting like I am following their instructions, but having trouble doing so. When they get to the point where I have to go to a web site or download software - I then explain that I am an IT professional and *click*, the phone line goes dead.

I received a phone call from a wireless caller 602-904-5457 from what I assume is a robo dialer since when I answered the call it immediately rang another phone and the person who answered with an accent that sounded like he was from India said that he was from Microsoft Support and that I had a problem with me PC which at that point I said that I new this was a scam and hung up.

I have gotten these scam techs for over a year!They have gotten worse! At least 4 calls a day! 478-225-4878 is the latest number used!Just filed a complaint! Why can't anything be done? I have been on the Do not call list since it's inception and re-entered several times! Nothing works!So dang frustrated!!

I reported the ones claiming to be Microsoft and now they still call but block their number. Without a number you can't report on donotcall.gov.

What about other scammers & hackers who get away with soft talkin woman, they r in love with them after short time, then claim they r stranded after finishing a job in other countries, Nigeria/South Africa , so on. get woman to send alot of money thru 2 o 3 yrs time, yadda yadda, ends up thewoman ends up getting arrested for scammer & hacker crimes,,,,,Beware to all woman; scammers "Andrew (Diem) Miles, & Bil Miltin....." both scammers

Last year, we posted the blog Looking Online for Your Valentine? to alert consumer about online dating scams. Check it out! Also, you can read this article for more information and to get tips on how to recognize a scam artist.

Unfortunately, my father fell for the scam of having problem with his computer. He was taken for a few hundred dollars. After we figured out it was a scam, they still call and try to get into our computer on a monthly basis. They call us all hours of the day and late night. They have even called back to tell us they want to refund the money, they only have to get into the his computer to do this.

I have been receiving 4 calls a day from 832-370-1111 claiming my computer is infected with viruses and they want access to my computer. I blocked one number and now they call from a different one. FTC got the next call.

I am concerned about an anti-spam program that I had recently purchased, from a gentleman who sounded like he was from India.
He then transferred me to another man who sounded like he was from India. They showed me a long list of malware that was on my computer, had gotten around my Kaspersky, had told me that Kaspersky is only an antivirus program and does not deal with malware. I'm afraid that is not true. I have to continue my investigation, to confirm its validity. I could kick myself for purchasing their anti-malware program in the first place! It was $267 for two computers with no limit of any expiration date. He had said he was with Microsoft, also. I could really use some help so that I can unravel this possible mess that I've gotten myself into. I will try the www.ic3.gov and the FTC, if I feel that it's necessary. I am very uneasy about this program, and it's salespersons. I have a growing concern that they have also put something on both of my computers to allow them access to my computer, at any time! The more that I had read people's comments the more concerned I have become. Thank you FTC for these warning emails! Very much appreciated. MJSS

Hope our government collect these fines and complete shut them down had the same problems as everyone else THANK

Scammers keep calling saying they are from Microsoft Support. Saying our computer keeps sending error messages and that we need to purchase "fix" to stop this. The number they are using is 971-567-3475. Person on other end is a male with a heavy Middle Eastern/Indian accent. Told them I know that it is a scam and that I was reporting them!

Every day I get calls supposedly from Microsoft (who never make phone calls to people), Medic Alert Systems, solar systems, lowering my electric bills, etc. Some of these calls are preceded by what I chose to refer to as "sentry calls". When I answer the phone there is no one on the other end and then the line disconnects. Shortly thereafter, I usually receive a call from an individual with a foreign accent wanting to scam me. Today I received a call from a person who spoke entirely in another language! The Do Not Call list is worthless, as are complaints to your telephone carrier. I used to *69 the calls, but now the recording informs me that "the number for the last person you called is unknown". Aside from using disposable cell phones, the scammers have now learned to block their numbers. Caller ID is also worthless. When you answer the phone, if you hear a pause prior to someone speaking, or if it's someone you don't know, SIMPLY HANG UP!

I really believe that we should report these calls and try to put a stop to it happening to other people that are not aware of it. Join in stop or catch them or sit back and do nothing. I will do my best to helping them get caught or at least have public awareness of this.

My husband and I have been scammed and he lives right here in town I can provide documents pictures and names to anyone who can help me get them incarcerated I recently applied for financial aid to go back to school and the patterens are starting all over again please help or give me some advice

This same thing has happened to me. They got me and I had to change bank account and even the bank. This needs to be STOPPED!!!

Any body hear anything about Omni-Tech

The phone company offers call intercept but at Additional cost to the consumer. I suggested we have a way to trace these thypes of calls without being charged for them, and yes ever since number porting was allowed this problem began to grow. It amazes me how somone can get arrested for calling their x-girlfriend One time and these callers Harrass and STEAL every day ALL day and npthing happens to them. America is getting like london with scammer games.

I've had my share of bogus calls on my worksite phone. They usually hang up quickly when they realize they have called a certain number assigned to a cemetery.

just received a call from an individual who identified himself as Eric Wilson and provided 516-252-1070 as a call back number. said his company detected a virus on our computer and that it was causing problems on the network. he then instructed us to go to our computer and he would provide instruction to correct the problem. this call was received by my wife. suspecting a scam right away, she asked for his name and call back number and told him we would get back in touch.

While it may be somewhat comforting to know the FTC is aware of these calls, what can be done to eliminate them? Like others, I've had my phone on the do not call registry for years and these scammers call multiple times per day, every day. Recently they have resorted to profanity when I calmly tell them to stop calling me & I know their call is fraudulent. It is harrassment & I want them stopped.

I have had these folks call me, but it has been a few months. Funny thing is, I don't use Microsoft products for my computing needs. Now it's Rachel from Cardholder services calling again after some hiatus.

they are still at it - they call unsolicited and try to scare you into buying protection services - they use a few tel numbers and the same number is associated with a few sites all linked to Big Rosk and the call originate in India - when you call back the number never works - it is just to make it look real - the number they give to me is 347 321 4173. This is fraud and if you do a search many other people have lost a lot of money to the scammers. They have also used it seems - 347-321-8983. I have reported this with info to ICANN
thanks

Appartently the lawsuit didn't do crap. I'm still getting calls from these scumbags. I've already filed to reports against them with the FTC. Guess I will need to get my own lawyer now

Tony, don't waste your time or money. Your lawyer will not take this on a contingency, and you will not want to pay his retainer - no one works for free.

This crap is a reality of life these days, (when spoofing phone numbers is NOT against the law!)

If you want to do a little bit of good, report this to the FTC at 877-382-3757

I have been receiving 4 calls a day from win support pc solution claiming my computer is infected with viruses and they want access to my computer. I blocked one number and now they call from a different one. FTC got the next call.

I was scammed of approximately $500.00, recently, by win support pc solutions and another group who claimed to be Microsoft. I notified my Visa, bank, police, BBB, FTC & Western Union but have had no luck in getting back any money

Alright now I have been assailed for the last year or so with the exact same instances mentioned in each and every blog on this web page. I have been called with a phone number like ()0 & recently today a 555 number with a V8111000 type of number over it on my TIMEWARNER caller ID as well... One morning I caught my girlfriend getting ready to do exactly what they were going to tell her. I am a computer science student and pretty much know to an extent what and where to look for something wrong even before that I did just not as well as I do now. They call with a very noisy background, you can barely hear them and are extremely rude (after you are of course). So the moral of the story is to not entertain them at all, when using VOIP call equipment the person on the receiving end o the phone does not have to pick up the phone for them to install anything in order to get into your computer... So if you do at least unplug your router immediately then entertain them as long as you can in order to get as much information from them as you can to report it to the FTC/this site.. I already have an issue with a group using that new tech attached to GOOGLE glasses so I definitely DO NOT need this garbage getting in my way at-all-what-so-ever!!!! BE CAREFUL EVERYONE

I've received calls from this semeSter Indian women multiple times. Today was my computer getting hacked and last week I won Grant money from the government. COMPLETE FRAUD and the B doesn't even get worried when you threaten to report them. If you receiving calls from this number pls., file a complaint with the Federal Trade Commision. They maintain the National Do Not Call List and will investigate these A-Holes that are trying to take advantage of people.
HERE's the link - if you don't trust the link just Google National Do Not Call List.
Then please file a complaint! Let's stop these jerks!

https://www.ftccomplaintassistant.gov/#crnt

A man (of India Accent) called me on Wed. afternoon, on August 13, 2014, and claimed he was calling from “Microsoft”; that his computer server in White Plains, N.Y., showed there were over a thousand error messages identified on my computer over the past two weeks and that “Microsoft” also detected a "hacker from Mexico" on my computer.

By coincidence, I told him the Geek Squad of Best Buy Stores fixed my computer a week earlier. His supervisor took over the telephone call (of Africa Accent),and said he needed to check matters inside my computer on an urgent basis. He got into my computer via Teamviewer. Prior to that he asked me to complete several MS Windows commands before he entered my compute. I believe he asked for the MS Windows registry number too.

The following day (Thurs.), Microsoft Corporation had me on the phone for “four+ hours and $149.00” to take off the “Highjack Brower,” Spyware,” and “Windows backend issues” caused by these telemarketers from “Symantic Solution” as he claimed. After a computer scan lasting fifteen minutes, he tried to sell me 'trustworthy' security packages. I became suspicious and he politely exited the phone conversation. I called the police and filed a report before calling Microsoft Corporation the following day. I also placed my name on the "Federal Trade Commission's" Do Not Call Registry ... Be wary, be cautious. This telemarketing scam lasted a full day to correct; all day folks, all day.

I just received the same call. I asked where he was calling from and he said California (Indian accent) and I asked for a call back number 1-567-244-4822 (ask for support assistant 1035. The number on my caller ID said Directory Assistance 215-555-9874. Thanks for taking the time to post your message. I'm sure others will find it quite helpful

August 19, 2014: You are welcome! We consumers can pull together to stop these unscrupulous scammers (those workers who are oblivious to or contemptuous of what is right or honorable). It is shameful to make a living like this. I had to call a Microsoft Tech Representative today to fix my computer. Luckily, it took 30 minutes this time.

In addition to filing a previous police report, I also reported the scam to the MS Tech Representative and a MS Manager will be alerted.

Remember, consumers can place their names on the "FTC No Call List" to avoid future marketing calls. It takes 31 days to kick in. Live honest; stay strong.

Same thing but I didn't pay. They got control of my computer though. What can I do now?

Symantec is a reputable company.No one from there or any virus software company, operating system like Microsoft, or any other software company is going to call you or anyone, even if you use their products, and your computer is loaded with viruses. They just do not do that.

I recently have been getting phone calls from a 'company' called PTI or PSI services requesting that i or my attorney call back because there has been a complaint against my social security number or other identifying numbers...come on people get a real job!!!!!

Once again a phone call from a non english speaking woman trying to tell me my computer is infected. can you stop these people it has happened before. the number is 6029045457

I received a call from someone claiming to be with Microsoft who could barely speak English. He claimed my computer was subject to hackers. When I questioned him, he sent me through some steps and showed me where a list where security certificates were not "authorized" etc. I still began to question him. He offered to give me his supervisor and I asked "how do I know that he isn't some guy in a cubicle behind me". When I kept asking HOW he knew I had a virus and was being hacked, he kept saying "because I am telling you Ma'am." The more he persisted, the more anxious he became and began to raise his voice. When I asked for the phone number for Microsoft to verify who he was, he gave me a 866 number. When I asked if that was Microsoft's number, he admitted it was HIS office number. When I persisted I needed Microsoft's phone number, he became MORE anxious, I HUNG UP! I called my local computer tech repair store and they said it is a SCAM. Idiots!

8-27-2014

DO NOT BELIEVE ANYONE CALLING YOU REGARDING ERROR MESSAGES SENT FROM YOUR COMPUTER OR MALWARE/VIRUSES

I have received about 5 calls in the past 2 days form people claiming to be from Microsoft, telling me my computer is sending error messages and is infected with Malware. Caller ID showed the name John Rosewell, the number was 917 200-9423. Caller said his name was Nick. (917 is an area code largely used for cell phones in NY, and may not be a land line at all).

I got a call back number by telling him I was on another call. That number, 254-236-6545, actually worked. 254 area code is in Texas, starting to see something fishy here?

The person answering did not answer professionally, by saying something like "Hello, Microsoft technical support, my name is...". It was more like "hello". Background noise sounded like a boiler room operation.

I was told my computer was sending Microsoft error messages, and is infected with Malware. Then something about 5,000 computers infected with some virus and on and on. Could barely understand anything he said. If he was in Texas, it was from someplace else, and he arrived about a week ago.

Folks, I played along to see where this was going to go, since Microsoft does not call customers. They wanted to log on to my computer to fix the problem, and there was going to be money involved.

1. MICROSOFT DOES NOT CALL PEOPLE.

2. YOUR VIRUS SOFTWARE COMPANY DOES NOT CALL CUSTOMERS UNLESS MAYBE YOU INITIATED A CALL TO THEM FIRST.

3. DO NOT LET ANYONE - UNLESS THEY ARE FROM A CALL YOU INITIATED TO A REPUTABLE COMPANY, IN TO YOUR COMPUTER.

4. NO ONE BUT A SCAMMER IS GOING TO CALL AND TELL YOU YOUR COMPUTER IS SENDING ERROR MESSAGES AND TRANSMITTING VIRUS INFORMATION.

Report CALLS LIKE this to the FTC at 877-382-4357, they actually do seem to care, and told me the information DOES help them.

Iwent to verizon internet help and it wasn't really them, it was scammers. They got $250.00. I was fortunate the visa card was covered for fraud, the bank returned the money. But it is a nightmare to deal with. They have all my info and they wiped my computer clean. I reported it to the Ftc and fraud protection. I called verizon, they knew about it and said they weren't able to do antthing. So don't assume it is verizon on line, it might be scammers.

Was called several times by a Hindi sounding dude asking "Turn on your computer , I'm from Windows". Giving him my reply using my BEST Mexican accent I responded with "I don't know no stinking windows but if he want's ,come over and wash mine".Never called back after that !

Back in March I received a call from "Microsoft" saying there were all kinds of problems with my computer.I thought it was a scam but the guy who sounded like he was from India answered all of my questions in such a manner that made me believe that this was for real. In spite of my bank telling me this might be a scam (the man from Microsoft said that I might have a problem with the bank and to tell them it was ok to let the charge go though.....another big mistake on my part.) After I finished talking with the man, I found out that it was a scam. I called the bank and asked them not to pay the money for this charge. The bank said they couldn't do anything until the charge posted. It posted for a different company who I never dealt with but they sent me a free gift ($2 wallet) which I didn't reeceive. Because this company told my bank they didn't have anything to do with computers and that they had delivered the item I had ordered so they would not refund my money. At that point the bank said the only way I might get my money back, I could take them to small claims court. The problem was that I nevr dealt with those people and I don't have the name or number of the man from India that I did deal with. Bottom line is I'm out $500.

Questions for you.

1. How do you report a scammer to the FTC if their number is blocked or clearly bogus (e.g., the area code doesn't exist)? What can I do about such calls?

2. How did multiple scammers and businesses get my cell number within two weeks after I got the phone? I had given the number only to family. How do I keep this from happening again? (I get Rachel on my cell as well as my land line.)

3. Has anyone found a response to "Microsoft in India" that is so unpleasant, counterproductive, or damaging to them that they stop calling?

On 6/28/2014 I received a call from man saying he received an alert that my Windows software warranty has expired and that they need to check for alerts or my computer will be crashing very soon. I asked who he worked for and he replied that his company Xpert wizard works as a servicing wing of Microsoft Windows Software. I also asked what state the office was located and was told that his office was located in Massachusetts but that they have offices all over the United States and that they are a U.S. Company. I asked him if he was from India as his voice sounded Indian or Pakistani and he stated India and that his name was Neil Johnson working as team support for Xpert wizard and gave me this direct line number: (617)862-9272 I was told that if I had any future issues with my computer that I should contact him directly at this number. This was supposedly to warranty or protect my computer for lifetime service. I immediately felt that something was wrong about this situation after having allowed someone to invade my PC space and researched this online scam and made call to Suntrust Bank the next morning to inform them that I had fallen victim to a computer scam. I also system restored my computer as the internet stopped working correctly and was running slowly. I then ran Norton antivirus and readjusted all of my security settings in my computer to attempt to prevent further issues from arising. I changed all passwords to any valuable or regularly used accounts

Phone logs from 6/28/2014 as follows….

Name unavailable 8577205631 1:00pm

Woodbury CT 2034052233 2:14pm

Unknown name private number 2:15pm

Name unavailable 8577205631 2:17pm

Unknown name private number 2:17pm

Woodbury CT 2034052233 2:22pm

Unknown name private number 2:26pm

Skype User 6617400240 2:20pm

Woodbury CT 2034052233 2:50pm

Name unavailable 5042096344 3:17pm

Cell phone NV 6466249999 4:02pm

Cell phone NV 6466249999 4:03pm

Received another call today but did not answer as they had informed me on 6/28 calls that the payment for their service had not gone through and they would call and have me submit a partial payment of $299.00 on Monday after noon. Phone number I rejected answering was from Cell phone NC 1919903312920 at 12:46 pm on 6/30/2014
7/8 repeated calls each minute 5 times from #1036 I answered 1 of the calls and was told I needed to give them more money. I informed them that I have filed fraud reports and that I am on do not call registry and will contact authorities if they continue to call. Then 2 more calls ignored after that.

Please watch out for a company called vNap.biz - they scammed my 82 year old mother. I think we contained it but we shall see.

I kept getting a pop-up when I went to a business site to get my assignments. When I linked to the assignment page, the pop-up would be there and would not let me close it. It froze up IE completely. Unfortunately that site was only IE compatable. Finally, after several days of that, I called the number on the pop-up and was told he was a Microsoft tech. and he would check to see why I was getting that pop-up. I now realize why. It was their pop-up and the only way to get rid of it was to pay for their "protection service" This scam was perpetrated by ALTHIM Technologies. When I called today to get the refund I was promised, I was told I could only get a partial refund. I would not be refunded for the "tech services" they performed. I called my bank and they are taking care of it.

I had been missing calls on my cell phone from NY 917-200-9422. Tonight I answered it at 9:15 PM They said they were with Tech Support 247, an authorized Microsoft technician.

I started asking him questions because I knew he was a scammer.

1. Why would you call me when I don't own a computer.
He told me I was lying.

2. Where are you calling from & his name - City & State.
He said Phoenix, AZ. His name he claimed was Albert Thomas even though he had a heavy accent - India, maybe. I said "Wrong Scammer - I have caller ID". Then he said no I mean Texas. (Idiot)

3. Then I asked how he got my cell phone number & to verify the name on my cell phone bill since I do not have a computer. He gave me a name but it is not even close to mine or the same sex.

Anyway I ended with I know you are a scammer, I am notifying everyone I can including the police & do not call my phone number again.

Tomorrow when I am out I believe I will go out & buy a very loud whistle. Maybe if I blow it loud enough he will get the message that scamming honest people is wrong!!!!!

PS Also see Don't Be That Dumb on 08/27/14 as his was pretty much like mine.

Person called today who said they were the Dell Support team and that I had suspicious activity on my Dell computer. I asked how they could detect any activity on my computer. They said it was software that automatically sends this info to Dell. I told them I was driving at the moment and to call back. I then called Dell, they said it was not them and suggested I phone the FTC, which I did. The number ID was 1-800-108-9177 which is not a number working according to Verizon. Then a few minutes ago they called back with 1-800-108-9121. It seems these are computer generated calls and phony caller IDs. Be careful out there!

My boyfriend received a call from windows microsoft scam and he let them into his laptop and they destroyed/corrupted his computer. They completely destroyed his laptop. It cost us $130 to fix his laptop and to add Windows 7 (he had windows 8) for it to work.
I received a call on Monday September 15 2014 at 9:52 am from the same people stating I had computer viruses. I am working on trying to find out who to report this to in our government organization. It would be really great if someone would do something about this and to keep other people falling victim to this telephone scam. I can only hope that our great government would do something about this. For example that could provide me with a telephone number to call so they could possibly trace my telephone for when they call back and I know they will call me back sooner or later. There have been many people who have lost money because they agreed to pay. There are videos on the internet about this. Please help me so they can pay for this scam.

Just recently we got a call from "Microsoft" stating that my computer is infected with viruses and so on so forth. Well, being the person I am, I decided to screw with them and ask them what a computer was. Well long story short, after much questioning they said they were from Washington DC and had said they had a technician in my area. Needless to say after I continued to ask what a computer was, I ended up getting told that I was an idiotic American and hung up on.

I just received a call from Richard Parker aka Raj from Windows? LT global tech support, he said. phone number 516-252-1070 saying windows was getting errors from my computer and needed me to turn on my computer so he could show me the errors. He could NOT/WOULD not tell me what errors! I smelled a PHISHING scam.....I didn't give him any info nor computer info. I hung up. But I want it to be reported somewhere, I'm in CA.
He said he was calling from NY. I told him if he was getting error messages he should be able to tell me just what they were with out my going to my computer!

In June I got scammed of $500.00. It was from Tech Live Connect Support, they had mentioned Drivers support, and Avangate. This has been going on since June, 2014. I have cried my eyes out, because they never mentioned any money, or I had 4 days to cancel. I still do not know what they mean I had 4 days to cancel? I didn't sign up for anything. Drivers Support had advertised with Microsoft, which wasn't right. I talked to Microsoft on the phone, and they said they have had trouble with them before, using their name. I am disabled, my husband is retired, and we have no money like that. I have already filed a claim to you, but I thought you might find this interesting. We got three phone calls today from PRIME IMPORTANT. (1)877-769-2427 My husband was able to answer one, and they hung up on him. Then this is why I am writing the letter, the last call he got to answer, they said I had purchased a package from them (back in June), and he told them he wasn't aware of any doings. They said to him, "What would you believe I am calling for"? Scamming, replied my husband and then the caller said "to-- off". That wasn't a very professional letter. I think I wrote the letter in the wrong place. I am scared to get on the computer any more. TRASFER TO COMPLAINT-SORRY

Leave a Comment

Comment Policy

Read Our Privacy Act Statement

It is your choice whether to submit a comment. If you do, you must create a user name, or we will not post your comment. The Federal Trade Commission Act authorizes this information collection for purposes of managing online comments. Comments and user names are part of the Federal Trade Commission’s (FTC) public records system, and user names also are part of the FTC’s computer user records system. We may routinely use these records as described in the FTC’s Privacy Act system notices. For more information on how the FTC handles information that we collect, please read our privacy policy.