FTC’s Complaint Assistant: we’re going mobile

If a business doesn’t deliver on its promises or someone cheats you out of your money, the Federal Trade Commission wants to hear about it. Our new Mobile Complaint Assistant at ftc.gov/complaint makes it possible to file a complaint using your smartphone or tablet. Like the desktop version, the mobile assistant asks a few questions related to your complaint, and invites you to tell us what happened. You decide how much personal information to share. Every complaint is entered into a secure online database that the FTC and our law enforcement partners use to spot trends and build cases.

So now, if you get a letter that claims you won a prize, a call from a debt collector that just doesn’t ring true, or a credit card charge you didn’t agree to, go to ftc.gov/complaint on your mobile device and let us know. By the way, if you placed your phone number on the Do Not Call list and you’re still getting telemarketing calls you don’t want, report it at donotcall.gov. And to stay a step ahead of the latest schemes, sign up for our scam alerts.

Note: We edited this post to update the URL for Mobile Complaint Assistant on May 9, 2014.

Blog Topics: 
Money & Credit


Thank you for giving us a place to convey our anger for scammers, thieves, etc.


My Fico had dropped my credit score for paying my bill off in full. They said they are using my peers to generate my score. Suze Orman is promoting off My Fico if you pay your balance off in full My Fico is rewarding customers.

I am complaining about unclaiming money. I did not received any unclaimed money and they are getting money from my bank. I told them to close my membership but still they are getting my money in my bank, that why I am a problem bank. Please I want my money back. I appreciate it very much if you can help. Thank you very much

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