Homes & Mortgages

Looking for a place to rent?

How many hours have you spent looking at ads for apartments or houses to rent? Or asking people you know for leads on a good place?

Finding the right apartment or house might not be easy. Besides finding a place that meets your needs or wants, in an area that works, you might have questions like:

  •     Can I afford the rent and any other costs?
  •     What documents and information do I need to apply to rent a place?
  •     Will I still be able to rent if I have a bad credit history?

screen shot of rental video

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Homes & Mortgages

National Consumer Protection Week in every community

When National Consumer Protection Week starts on Sunday, it will mark the 17th year of a growing partnership. NCPW now includes 89 federal, state and local agencies and non-profits working together to connect people with the best consumer education resources.

At NCPW.gov, you’ll find resources to help you manage your money, handle credit and debt, stay safe online, avoid identity theft, and more. Read the latest news from consumer protection experts on our blog; share videos, articles, audio tips, and blog posts; order free resources; or file a complaint when you spot a scam. You’ll also get ideas on how to get involved so you can help us spread the word about consumer protection.

NCPW 2015 image

Get ready for National Consumer Protection Week!

It’s about that time again. Are you ready?

Every year, National Consumer Protection Week (NCPW), encourages people and businesses to learn more about avoiding scams and understanding consumer rights. This year, NCPW takes place March 1-7, 2015. NCPW highlights free resources from government agencies and consumer organizations to help people make smarter buying decisions and spot rip-offs.

Avoid a vacation property rental scam

Ready to start booking your next vacation? Maybe you’re thinking about renting a house or condo. These days it’s easy to connect directly with property owners who advertise their vacation homes online, and you’ve probably heard wonderful stories from people who rent vacation properties. We have, too. But we’ve also heard from people who’ve fallen for vacation rental scams.

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Homes & Mortgages

No fooling: mortgage ads must tell the truth

If you’ve ever shopped for a mortgage, you know it takes time to sort through competing ads. If an online ad claimed you could “save up to $2,000 a year,” lower your mortgage payment with “no credit check” or refinance your mortgage for free with “no hidden fees,” you might think it looked pretty good and submit your personal information.

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Homes & Mortgages

Are you in the dark about utility scams?

When severe weather strikes, utility outages often are par for the course. Unfortunately, utility scams are becoming part of the drill, too.

Here’s how the scam works: Someone claiming to be with your local utility company comes around during an outage and offers to reconnect your service for a cash payment. Sure, you think it’s a bit odd that they’re asking for cash, but maybe the company’s power is out, too, and they can’t operate the computers to process payments. Besides, the person looks and sounds legitimate, and you really need your service turned on.

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Homes & Mortgages

Timeshare resellers & quick-money promises

Con artists are adept at selling — or selling you on  — just about anything. When it comes to timeshare resale services, they may claim to have a buyer for your property. Or that they can sell your place quickly and for a good price. But first, you’ll have to pay a hefty fee.

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Homes & Mortgages

It’s getting hot out there…

It’s plenty warm in much of the country, signaling the official start of the summer. Need some ideas on how to make the price tag linked to hot weather burn a little less? We’ve got some tips for you. 

Image of thermostat

Mortgage ads without credibility: “ZIP. ZERO. NADA.”

If you’re looking for a mortgage, ads for “$0 money down” may be tempting. But if they hide fees or don’t disclose the true terms of the deal, they’re misleading, and they violate the law. In fact, the FTC recently settled charges with a Pennsylvania homebuilder that deceived consumers with ads for low-cost mortgages that hid fees and didn’t disclose vital information about the true cost of the mortgages.

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Homes & Mortgages

Prime refunds

The FTC sues companies that make deceptive claims about their products or services. When we settle a case we try to get refunds for consumers who lost money, if that’s possible.

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Homes & Mortgages

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