Homes & Mortgages

Military Consumer Protection Day 2013

Calling all military families and veterans! Are you looking to protect yourself or your family from fraud, identity theft, and scams? Maybe you’re curious about the best way to use credit, shop for a used car, or maximize your security online. 

Military folks are consumers, too – and critical to the economy. Just ask the 1.4 million men and women on active duty or the 1.1 million in the National Guard and Reserve forces. But the unique challenges of military life – frequent relocation, separation from family and friends, and the stresses of deployment – can make military households an attractive target for scam artists. In fact, during 2012 the Federal Trade Commission logged more than 62,000 complaints from servicemembers, veterans, and spouses about their experiences in the marketplace.

That led the FTC and its partners to sponsor Military Consumer Protection Day on July 17, 2013. It’s a great day to empower military and veteran communities with information as the first line of defense against consumer fraud.

Vacation Nation

Today the FTC and federal, state, and international law enforcement partners announced 191 recent actions against companies scamming travelers and timeshare property owners. Many of the cases — including the FTC’s — involved timeshare resale scams.

Here’s how the scam plays out:

Timeshare Resale Scams Infographic

Blog Topics: 
Homes & Mortgages

Finding Common Ground

Staffers from the FTC’s East Central Regional Office, based in Cleveland, Ohio, recently met in Pittsburgh with legal services attorneys, consumer advocates, the PA Office of the Attorney General, the US Attorney’s Office, and other federal agencies. Participants came from throughout Pennsylvania, Ohio, and West Virginia.

Fraud Affects 25 Million People: Recognize Anyone You Know?

The FTC is always working to know more about the types of fraud being committed and who spends money on them. Consumers provide us with useful information through periodic surveys that ask them to share the important details about their recent marketplace experiences and a bit about themselves.

Fraud Survey Report Cover

Consumers Report: The FTC Fraud Survey

The FTC provides useful information to consumers, and consumers provide useful information right back through periodic surveys that ask them to share the important details about their recent marketplace experiences. Last year, we asked people about their experiences with 17 types of fraud, and learned that nearly 11 percent of US adults, or an estimated 25.6 million people, had paid for fraudulent products and services in 2011. Here’s what our researchers found...

fraud survey cover

Annual Highlights

Springtime: For us here at FTC headquarters, it means warm weather, cherry blossoms on the National Mall, and the publication of the agency’s Annual Highlights.

.FTC Annual Highlights

Refund Checks for Consumers Misled By Dinamica Financiera

The FTC is mailing several hundred refund checks to Spanish-speaking consumers who lost money to Dinamica Financiera. The company falsely promised foreclosure relief and mortgage loan modifications.

What’s in Your Paint?

Sherwin-Williams and PPG Architectural Finishes have settled FTC charges that they misled people into thinking the paints they sold didn’t contain VOCs — compounds that can hurt the environment and your health. The companies will stop claiming Dutch Boy Refresh and Pure Performance interior paints contain “zero VOCs.”

Blog Topics: 
Homes & Mortgages

Mortgage Relief That Provides None

The FTC recently settled with two individuals and seven companies that allegedly lied about the mortgage relief and foreclosure rescue services they sold to distressed homeowners.

Blog Topics: 
Homes & Mortgages

This is National Consumer Protection Week!

National Consumer Protection Weeks begins today, and it’s the biggest and best NCPW in 15 years. Thanks to 64 federal, state and local agencies and nonprofits that are putting the spotlight on the critical consumer protection work they do year-round, consumers have easy access to a tremendous variety of timely, useful information about recognizing and reporting frauds and scams, managing credit and debt, using technology, and staying healthy and safe.

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