Money & Credit

Ticket resellers settle misleading advertising charges

If you’re looking to score tickets for a sporting event, concert, play, or other entertainment event, you might start with the venue that’s hosting the event, right? Well, that’s what some consumers thought they were doing. But looks can be deceiving.

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Money & Credit

Six things you can do to avoid a mortgage mis-modification

If you’re a homeowner who is struggling to pay the mortgage, a website, phone call or mailer that offers to reduce your mortgage payment by several hundred dollars a month sounds awfully tempting. Unfortunately, it could turn out to be just plain awful.

Today, the FTC and the Consumer Financial Protection Bureau announced Operation Mortgage Mis-Modification, a group of lawsuits that charged companies with taking hundreds — sometimes thousands — of dollars for loan modifications, and then leaving homeowners worse off.

mortgage statement and calculator

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Money & Credit

Stop a debt collector’s empty threats

Calls from debt collectors can add to the stress of having financial problems. When those calls involve harassment, threats and intimidation, the situation can get even worse — especially if you don’t know your rights.

The FTC enforces the Fair Debt Collection Practices Act (FDCPA) to protect consumers from deceptive, abusive, or unfair debt collection tactics. On June 23, 2014, the FTC filed a joint complaint with the State of New York against National Check Registry for violating the FDCPA by allegedly using outrageous and intimidating methods to get people to pay debts immediately — often debts that were in dispute.

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Money & Credit

Government imposters’ tricks revealed in full color

As part of our ongoing effort to raise awareness about scams targeting the Latino community, we’ve developed a new publication about government imposter scams. Impostores del Gobierno is our first Spanish-language “fotonovela” and we hope we can count on you to help us distribute it.

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Money & Credit

Debt Collection & the Latino Community: October 23 Roundtable in Long Beach, CA

On October 23rd, 2014, staff from the Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB) will be at The Pointe Conference Center at California State University in Long Beach to co-host a roundtable featuring consumer advocates, industry leaders, state and federal regulators and academics. “Debt Collection & the Latino Community” will examine debt collection issues pertaining to Latino consumers who have limited English proficiency.

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Money & Credit

Military Consumer Protection Day partners to host Twitter chat

To help celebrate the second annual MCPD, MilitarySaves, the Department of Defense, the Consumer Financial Protection Bureau and the Federal Trade Commission will host a town hall/Twitter chat at 2  p.m. EST, July 16.

Visit the FTC at the NCLR Annual Conference in Los Angeles

The FTC is going to sunny California!

If you are near Los Angeles July 19 – 22, visit the FTC booth at the National Council of La Raza (NCLR) annual conference! I’ll be there, with other bilingual staffers, to answer your questions relating to frauds and scams, as well as how to file a complaint.

Playing with Fire

Ready for a discussion that’s likely to upset the whole family? First, explain these concepts to your four-year-old: online shopping accounts that are linked to your credit card, unlimited in-app charges, and store policies that state all sales final. Then, explain how the virtual coins your child uses in a game can cost real money charged instantly to your account. Sounds like fun, right?

The experience has been anything but fun for parents whose children racked up hundreds of dollars playing “free” games on the Kindle Fire.

kids playing on tablet

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Money & Credit

Military consumers: Salutes to you!

Frequent relocation, separation from family and friends, the stresses of deployment and a steady paycheck from Uncle Sam can make military households an attractive target for scam artists. That’s why the Department of Defense, the Federal Trade Commission, the Consumer Financial Protection Bureau’s Office of Servicemember Affairs, and Military Saves have joined to sponsor Military Consumer — a campaign to empower military and veteran communities with tips and tools to be informed consumers. 

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Money & Credit

A new kind of low

We’ve written about notarios and scams in the immigration process time and time and time again. The story is nearly always along these lines:

  • Person needs immigration help.
  • Person finds “help” from someone claiming to be qualified – a notario, for example.
  • Person loses a whole lot of money – and possibly the chance to immigrate – because the notario charged them but did nothing. Or charged them and did everything wrong.

Unfortunately, it’s a story we hear often from legal services, attorneys general, other federal agencies, and community partners across the country.

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Money & Credit

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