Money & Credit

A call to collect, loaded with lies

The law is clear: debt collectors can’t use abusive, deceptive or unfair practices. Debt collectors who cross that line will end up in trouble with the FTC. That’s what happened to RTB Enterprises, Inc., a Houston company that collected debt as “Allied Data Corporation.” Collectors for Allied called people and pretended to be lawyers, made false threats to sue, and told lies to get people to pay unnecessary fees. Now Allied and its owner are the ones in court.

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Money & Credit

The latest scam targeting Spanish-speaking consumers

You know those commercials you see on national TV selling everything from clothing to electronics, even weight-loss products? It’s tempting to call the number on the screen, many of us do. When you place an order, you trust that the company you call will send quality products. But the latest scam targeting Spanish-speaking consumers shows that isn’t always what happens.

A handy consumer resource

How does a fixed rate mortgage compare to a variable rate mortgage?
What can you do about a store that doesn’t honor its refund policy?

What if you have a complaint about an insurance company?

The world can be a tricky place for consumers. It takes time and energy to research companies, compare products, and stay up-to-date on the latest scams. At times, it might feel like a full time job. The 2014 Consumer Action Handbook can help, and it’s now available to order or download for free.

It’s getting hot out there…

It’s plenty warm in much of the country, signaling the official start of the summer. Need some ideas on how to make the price tag linked to hot weather burn a little less? We’ve got some tips for you. 

Image of thermostat

“Green” lumber claims require sturdy support

People often rely on advertising to provide information about products. So regardless of the pitch, it’s critical that the information be accurate.

American Plastic Lumber (APL) advertised its plastic lumber products — including picnic tables, benches and trash cans — as being made almost completely of recycled plastic from items consumers already used, like milk jugs or detergent bottles. According to the FTC’s settlement with APL, the company’s claims that its lumber was made from plastic that consumers had used were false.

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Money & Credit

Credit repair operator’s bogus letter writing earns an “F”

RMCN Credit Services, Inc. — one of the nation’s largest credit repair companies — has agreed to settle charges that it lied to credit bureaus about information in people’s credit reports and illegally collected fees before performing any services.

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Money & Credit

Whoa there! Watch out for cell phone ‘credit muling’

Scammers have found yet another way to exploit people who need money fast, including cash-strapped college students: Pay them to open wireless contracts that include new smart phones, tablets and other mobile devices. The scammers target people to act as “credit mules.” That’s when a scammer uses someone else's identity, personal information and credit to get something of value. In this case, it’s a wireless device.

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Money & Credit

A Word of Caution about World Cup Ticket Scams

There are only 7 days to go until the opening match of the 2014 World Cup in Brazil and World Cup fever is in the air! In just a few days, soccer fans from around the world will descend on Brazil to watch their squad take the pitch to play “el jogo bonito” – the beautiful game.

Maybe you’re one of the lucky ones who already scored tickets. But if you’re still looking to buy tickets to see your team play in Brazil, you might feel like it’s the 90th minute and you're down a goal. If you’re in the market for World Cup tickets, the Federal Trade Commission has some words of caution for you about ticket scams.

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Money & Credit

Building a Better Credit Report 2.0

If you’re shopping for a car, applying for a job, looking for a home, or simply getting your financial house in order, then it’s time to check your credit report.

The Federal Trade Commission recently updated one of its most popular consumer publications, Building a Better Credit Report.

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Money & Credit

How do you spell debt relief? Certainly not DebtPro 123, LLC

If you’re looking for help to improve your financial situation, the last thing you need is a company that will take you out of the frying pan and into the fire. And yet that’s just what an Irvine, California-based debt relief operation did to some consumers.

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Money & Credit

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