How does a fixed rate mortgage compare to a variable rate mortgage? What can you do about a store that doesn’t honor its refund policy? What if you have a complaint about an insurance company?
The world can be a tricky place for consumers. It takes time and energy to research companies, compare products, and stay up-to-date on the latest scams. At times, it might feel like a full time job. The 2014 Consumer Action Handbook can help, and it’s now available to order or download for free.
People often rely on advertising to provide information about products. So regardless of the pitch, it’s critical that the information be accurate.
American Plastic Lumber (APL) advertised its plastic lumber products — including picnic tables, benches and trash cans — as being made almost completely of recycled plastic from items consumers already used, like milk jugs or detergent bottles. According to the FTC’s settlement with APL, the company’s claims that its lumber was made from plastic that consumers had used were false.
RMCN Credit Services, Inc. — one of the nation’s largest credit repair companies — has agreed to settle charges that it lied to credit bureaus about information in people’s credit reports and illegally collected fees before performing any services.
Scammers have found yet another way to exploit people who need money fast, including cash-strapped college students: Pay them to open wireless contracts that include new smart phones, tablets and other mobile devices. The scammers target people to act as “credit mules.” That’s when a scammer uses someone else's identity, personal information and credit to get something of value. In this case, it’s a wireless device.
There are only 7 days to go until the opening match of the 2014 World Cup in Brazil and World Cup fever is in the air! In just a few days, soccer fans from around the world will descend on Brazil to watch their squad take the pitch to play “el jogo bonito” – the beautiful game.
Maybe you’re one of the lucky ones who already scored tickets. But if you’re still looking to buy tickets to see your team play in Brazil, you might feel like it’s the 90th minute and you're down a goal. If you’re in the market for World Cup tickets, the Federal Trade Commission has some words of caution for you about ticket scams.
If you’re looking for help to improve your financial situation, the last thing you need is a company that will take you out of the frying pan and into the fire. And yet that’s just what an Irvine, California-based debt relief operation did to some consumers.
Many issues were highlighted at last week’s Common Ground Conference on Native American Issues, held in Albuquerque. And some of the scams are things we see in other communities, all over the country. However. The scammy practices in Indian Country are among the most egregious we’ve seen in our collective decades of lawyering. Being a consumer in Indian Country is evidently harder (and riskier) than being a consumer elsewhere.
Tax season may be over, but scammers posing as IRS officials continue to call, saying people owe taxes and better pay up. They threaten to arrest or deport people, revoke a license, or even shut down a business. How do they do it? By rigging caller ID information to appear as if the IRS is calling, and sometimes even making a follow-up call claiming to be the police or the DMV.