Money & Credit

FTC puts the brakes on national subprime auto lender

Talk about a bumpy ride for consumers!

When you get vehicle financing through a dealership, you and the dealer enter into a contract: you buy a vehicle and agree to pay, over a period of time, the amount financed plus a finance charge. The dealer may hold onto the contract, but typically, it's sold to a bank, finance company or credit union. This “assignee” is responsible for the day-to-day management of your account, including collecting and crediting your monthly payments. But sometimes, things don't go exactly as they should.

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Money & Credit

Another louse-y product not living up to its claim

It’s not often I get to write a blog post that causes phantom head scratching. Before I tell you why, fair warning: If you have kids, or simply like to huddle with friends for the latest and greatest selfie, consider this a cootie alert for: deceptive head lice repellent!

Be prepared. Stay safe: National Hurricane Preparedness Week 2014

May 25 – 31, 2014 is National Hurricane Preparedness Week — a good time to prepare your family, pets, and property for extreme weather situations. Hurricane hazards come in many forms, including storm surge, heavy rainfall, inland flooding, high winds, tornadoes, and rip currents. The FTC has information to help you prepare for, deal with, and recover from different aspects of a weather emergency.

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Money & Credit

Want to fight back against cross-border fraud?

Of course, you know the FTC is the nation’s consumer protection agency. Did you know that we also work with our international partners to collect complaints and protect consumers around the world?

Today, FTC staff are meeting in Panama City with members of the International Consumer Protection and Enforcement Network.

econsumer logo

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Money & Credit

Once more into the breach: What eBay users need to know

As news about the eBay hack hits the media, you may be wondering what you can do to protect yourself from fraud. First, change your eBay password. When you create your new password, keep these tips in mind.

If you used your eBay ID or password for other accounts, change them, too. Hackers sometimes try stolen IDs and passwords on different websites to gain control of other accounts. 

Don’t confirm or provide personal information in response to an email or text, and don’t click on links in unexpected messages.

Tell us about it

Job scams. Affinity fraud. Bogus – and dangerous – dietary supplements. Notario fraud. Government imposter scams. These are just a few of the issues facing consumers in California’s immigrant community – and they’re the same issues the FTC is seeing nationwide. We knew from our last Fraud Survey that many consumer scams impact Latinos and African-Americans disproportionately. What our data did not tell us is how immigrants fare, so we went straight to the source to try learn about the marketplace in immigrant communities.

Lights out for fake utility bill collectors

The caller sounds convincing: If you don’t pay your utility bills immediately, your gas, electricity or water will be shut off. They ask you to pay using a specific — and unusual — method.

Be warned: The call probably is a trick to steal your money.

FTC’s Complaint Assistant: we’re going mobile

If a business doesn’t deliver on its promises or someone cheats you out of your money, the Federal Trade Commission wants to hear about it. Our new Mobile Complaint Assistant at ftcca.gov makes it possible to file a complaint using your smartphone or tablet.

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Money & Credit

Callers target timeshare owners for a second scam

In June 2013, the FTC sued several companies that scammed timeshare owners. The companies claimed they had interested buyers for timeshare properties. In fact, if timeshare owners paid, they found out there was no buyer — and they couldn’t get a refund.

Now, somebody is trying to rip off those timeshare owners again. Several people who previously paid Resort Solution Trust have reported to the FTC that someone recently called them claiming to be an attorney working on a case against the company. The caller said the timeshare owner was eligible for a refund, generally $1,000-$4,000 — if they first paid a “bond” or “fee,” around $800.

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Money & Credit

Wise giving after a weather emergency

The recent outbreak of tornadoes and other violent weather that took lives and pulverized homes and businesses from the Midwest to the Deep South is a sad reminder that extreme weather can occur with little warning.

As we know, when a disaster strikes, bogus charities aren’t far behind. The FTC urges you to be on guard against scam artists who try to take advantage of someone else’s tragedy.

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Money & Credit

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