You know what would go great with your pumpkin spiced treats this October? Cyber security! Okay, now that I have your attention, October is National Cyber Security Awareness Month, and it’s a great time to be #CyberAware. There are plenty of ways to participate.
Counsel for International Consumer Protection, FTC
People who’ve recently arrived in the US have a lot of adjustments to make. For many refugees and immigrants, and some of the social services groups who help them, the basics come first: figuring out language, food, shelter, and work. Understanding how to avoid fraud isn’t high on the list – until a scam finds a recent arrival.
That’s why the FTC has created new materials to help refugees and immigrants spot, avoid and report scams. We worked closely with the International Rescue Committee to create a short handbook to help anyone identify a sure sign of a scam.
Rachel and her cohorts — Anne, Tiffany, Michael, Heather and others — from “Card Services” have been annoying people for years with their illegal robocalls. And the FTC is working hard to stop them — both bringing cases and hosting competitions to develop robocall-blocking technology. So, what’s the deal with these calls, and why won’t they stop? We’ve got answers to your top 3 questions.
For the second year in a row, the FTC traveled to DEF CON, an annual hacker conference, to enlist tech gurus to help fight robocalls. This year, the FTC hosted Robocalls: Humanity Strikes Back, which challenged contestants to create tools people could use to block and forward robocalls automatically. Forwarded calls go to a honeypot — a data collection system that researchers and investigators can use to study the calls.
Contest Winners Ethan Garr and Bryan Moyles at DEF CON 23
Unwanted phone calls or random text messages seem to come at all hours. They bug you at work, interrupt your dinner, or wake you up when you’re sound asleep. I think we can all agree they’re a real nuisance. Did you know they could also be a scam?
Attorney, Division of Consumer and Business Education, FTC
It’s back to school time. That means forms, forms and more forms – the school directory, scholarships, sports teams, scouts, and the list goes on. As you get started, consider these tips for keeping your child’s personal information safe, from pre-school through college.
Got a question about a product or an account from a big-name online retailer that makes you want to speak directly to their customer service representative? What do you do first? Go to their website, of course. Can’t find a phone number there? Then you may do what seems like the next best thing and just type the company name into a search engine.
But the FTC warns consumers that it’s a mistake to assume that all toll-free numbers that pop up in a search are legitimate customer service lines. Some are run by scammers out to hijack your credit card number or install malware on your computer.