Privacy & Identity

Company promised fake FTC refunds

You got a robocall from someone working with the FTC with a message that promised to help you get a refund from the agency. If you ever lost money to a scam, it might have been a tough call to ignore. Turns out ignoring the call would have been the right call because — you guessed it: it was a scam.

A new narrative

As the centenarian agency in the consumer protection world, the FTC knows that changes in the marketplace almost always affect trends in fraud – and that fraudsters follow the headlines. And we listen when the US Census Bureau tells us that more Americans are 65 and older now than at any other time in US history. So we anticipate that fraud targeting older citizens will increase in the next few years.

That’s just one reason the FTC launched a fraud education campaign aimed at active older people, a group with life experience and social networks.

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Kids’ in-app spending on Android? Parents didn’t app-rove

Ever hand your smartphone over to your kids? You probably didn’t think it could be a hundred-dollar decision — but for some parents, it was.

Today the FTC announced that Google is settling charges that it allowed kids to spend money in apps without their parent’s permission.

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Privacy & Identity

Drum roll, please…

The FTC recently attended DEF CON 22, and challenged the tech-savvy to help us zap “Rachel from Cardholder Services” and her robocall buddies. How? The agency hosted a contest to see who could develop a cutting-edge robocall honeypot — an information system designed to attract robocallers, and help researchers and investigators understand and minimize illegal calls. Today, the FTC announced the winners, who will receive a combined total of $12,000 in prizes.

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Privacy & Identity

Order free consumer resources for your Hispanic Heritage Month celebration

The calendar says August: time for TV re-runs, back-to-school sales and the beginning of the futbol season. It’s also time to start planning for Hispanic Heritage Month. The FTC has free resources to help people learn their rights and avoid fraud.

Think it’s E-Z?

Love breezing through tollbooths with your E-Z Pass? A new scam is taking advantage of that.  

Here’s how it works: You get an email that appears to be from E-Z Pass. It has the E-Z Pass logo, and says you owe money for driving on a toll road. It also provides a link to click for your invoice. 

Guess what? The email isn’t from E-Z Pass. If you click on the link, the crooks running this scam may put malware on your machine. And if you respond to the email with your personal information, they’re likely to steal your identity.

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Privacy & Identity

FTC to host workshop on big data and underserved communities

With today’s technology, organizations and companies can collect and analyze massive amounts of consumer data at lightning speed. What people search online, buy in stores, and do and say on social media is information that helps companies market more efficiently. This era of "big data" may hold lots of promise – but also some pitfalls.

Next month, the FTC will explore the use of big data for marketing and other purposes.

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Privacy & Identity

Russian hackers might have your info — now what?

You may have heard about it in the news: reports that Russian hackers have stolen more than a billion unique username and password combinations, and more than 500 million email addresses, grabbed from thousands of websites. What should you do about it? We asked our resident expert, Maneesha Mithal, director of our Division of Privacy and Identity Protection.

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Privacy & Identity

Deploying Servicemembers: Consider an active duty alert

If you’re a servicemember getting ready to deploy, you most likely have a “To Do” list. FTC staff suggest your list include placing an active duty alert on your credit reports to help minimize your risk of identity theft.

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Privacy & Identity

Is your shopping buddy app-y?

A good shopping buddy has a sharp eye, knows the lay of the land, and can find the best deals on the products you want. A great shopping buddy might even share coupons with you.

Millions of people have found new shopping buddies — their smartphones. Shopping apps for use in brick-and-mortar stores have been downloaded millions of times.

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