Privacy & Identity

Going Mobile

If you want easy access to reliable consumer tips and advice while you’re on-the-go, check out the Federal Trade Commission’s (FTC) new mobile-friendly navigation for our library of consumer information.

consumer center mobile website

A DNC Birthday Suit

Today marks the 10th anniversary of the opening of the National Do Not Call Registry. What a fitting day for the FTC’s announcement of the biggest civil penalty ever collected in a Do Not Call case.

Librarians, Check It Out! FTC’s at the ALA Annual Conference

If you’re headed to Chicago for the American Library Association’s Annual Conference, swing by to say hello. FTC staff will be at Booth # 934, ready to hand out our materials – all free, all the time – and talk about how to use them in your community. If you want a little more detail, come to my poster session, Saturday June 29, from 2:30pm to 4 pm. I’ll be talking about our innovative collaboration with the Center for Applied Linguistics to create materials for people who have consumer questions and want basic information.

Summer Camp Season

Aah, summer break. School’s almost out, and camp season is just around the corner. Whether your kids are attending a program for sports, arts, or education, there’s plenty of fun to be had this summer…and plenty of forms to be filled out.

Summer program forms may require you to provide your child’s personal information — like their Social Security number. While this may seem routine, it’s important to do what you can to protect sensitive information from falling into the wrong hands.

Blog Topics: 
Privacy & Identity

Give Dad the Gift of Cyberspeak

Does your dad think spyware is James Bond’s tux? When you tell him to be careful about phishing, does he ask you about mercury levels in the lake? When you remind him to clear the cookies on his PC, does he remind you he doesn’t eat in the office?

If you answered yes to any of these, it may be time to give Dad a lesson in cyberspeak.

Blog Topics: 
Privacy & Identity

Military Consumer Protection Day 2013

Calling all military families and veterans! Are you looking to protect yourself or your family from fraud, identity theft, and scams? Maybe you’re curious about the best way to use credit, shop for a used car, or maximize your security online. 

Military folks are consumers, too – and critical to the economy. Just ask the 1.4 million men and women on active duty or the 1.1 million in the National Guard and Reserve forces. But the unique challenges of military life – frequent relocation, separation from family and friends, and the stresses of deployment – can make military households an attractive target for scam artists. In fact, during 2012 the Federal Trade Commission logged more than 62,000 complaints from servicemembers, veterans, and spouses about their experiences in the marketplace.

That led the FTC and its partners to sponsor Military Consumer Protection Day on July 17, 2013. It’s a great day to empower military and veteran communities with information as the first line of defense against consumer fraud.

Proposed Changes Would Protect Consumers from Deceptive Telemarketing

Consumers may get some added protection from fraudulent telemarketers under some proposed changes to the FTC’s Telemarketing Sales Rule. Right now, the Rule spells out when telemarketers can call and what they must say. The FTC has proposed changing the Rule to end the use of certain payment methods that fraudulent telemarketers prefer and as a result, increase protection for consumers.

A Guide to Protecting Foster Kids’ Credit

Every year, more than 26,000 kids in the United States age out of foster care. Remember how difficult it was to navigate through the world when you were 18? Now imagine you had to do it with nearly no support system – and with a mountain of debt in your name, thanks to identity theft. But there's a new guide that can help kids - and the people who help them.

Cover of the guide, "Youth and Credit: Protecting the Credit of Youth in Foster Care."

Blog Topics: 
Privacy & Identity

Visit Us in Vegas at the AARP National Event

Planning to attend AARP’s Life@50+ National Event in Las Vegas next week? We’ll see you there! My colleagues and I will be on hand exhibiting new materials. We’re more than happy to chat with you about how to spot, stop and avoid scams.

Something Smells Phishy…

Have you ever received an email from a business that asked you to respond with personal or financial information? Maybe even a text from a company that threatened to close your account if you didn’t verify your identity? That smells phishy.

Join the FTC, Stop.Think.Connect., and others for a Twitter chat on phishing this Thursday, May 16 at 3:00 p.m. ET. Follow @FTC and use the hashtag #ChatSTC to join the conversation!

Phishing Scams Game

Blog Topics: 
Privacy & Identity

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