As news about the eBay hack hits the media, you may be wondering what you can do to protect yourself from fraud. First, change your eBay password. When you create your new password, keep these tips in mind.
If you used your eBay ID or password for other accounts, change them, too. Hackers sometimes try stolen IDs and passwords on different websites to gain control of other accounts.
Don’t confirm or provide personal information in response to an email or text, and don’t click on links in unexpected messages.
Come on, admit it: Ever since you saw Mission: Impossible, you’ve wished you could send messages that self-destruct. Then Snapchat came along, and suddenly the impossible seemed easy. Adding a twist to photo- and video-sharing, Snapchat allows users to snap a picture, send it to a friend, and choose how long it lasts, from 1 to 10 seconds after it has been viewed. Then, poof. It disappears. Or does it?
Last Mother’s Day, my kids “helped” serve me breakfast in bed. No sooner had the word “surprise” left their lips than they were scrambling onto the bed to see what they could eat. After all, moms are always going on about sharing, right?
Why not show off some of your own sharing skills this Mother’s Day when you talk to the kids in your life? Net Cetera: Chatting with Kids About Being Online is a free guide from the FTC that has some important information and terrific tips to share with your kids, grandkids, nieces, and nephews.
Counsel for International Consumer Protection, Office of International Affairs, FTC
Mobilize Your Privacy. That’s the timely theme for Privacy Awareness Week 2014, an initiative of the Asia Pacific Privacy Authorities (APPA) Forum that began Sunday, May 4. Check out the initiative’s website for tips that can help you protect your privacy when using mobile devices and resources to help spread the word in your community.
How can you participate in Privacy Awareness Week? Visit OnGuardOnline.gov, the U.S. government’s website to help you stay safe, secure, and responsible online.
Attorney, Division of Privacy and Identity Protection, FTC
Whether it’s a website where people diagnosed with the same medical condition can share their stories or an app to find out how long it will take in the gym to burn off a Macadamia Mania Ripple sundae, consumers are taking their health in their own hands — and generating a massive amount of digital data in the process.
Thanks to a settlement with the FTC, Apple is refunding more than $32 million to people for in-app charges made by kids without their parent’s permission. Apple also had to change its billing practices to make sure it now gets express, informed consent from people before charging them for in-app purchases.
Imagine a criminal gang has defrauded thousands of people around the country. They may have scammed folks out of millions — or tens of millions — of dollars. The FTC goes after just these kinds of bad guys, and often, can get money back for the consumers who were ripped off. But what about the scammers? Some of them just pick up stakes and start again — ripping off more people along the way. The FTC might haul them right back into court. But the unfortunate truth about some of these crooks is that nothing short of locking them up is going to stop them. That’s where the FTC’s Criminal Liaison Unit comes in. The CLU teams up with prosecutors to get justice for consumers.
Right about now is the time when many of us are searching for scholarships and financial aid for our college-bound kids. Or maybe Junior is interviewing for his first job — or Muffy is buying her first car. In the middle of the paperwork, you might get a nasty surprise: your child’s credit report shows unpaid bills and a loan default. What? My child’s credit report? Children and young teens aren’t even legally able to open credit accounts on their own; you wouldn’t expect them to have a credit report. So what happened? Most likely, it’s identity theft.
A child's Social Security number can be used by identity thieves to apply for government benefits and tax refunds, open bank and credit card accounts, apply for a loan or utility service, or rent a place to live. The best way to know if your child’s information is being misused is to check for a credit report. Even if you don’t suspect identity theft, it’s a good idea to see if there is a credit file on your child. Do a check at their 16th birthday. And if needed, take action immediately.
Have you gotten an email with the subject line “Pending consumer complaint” that looks like it came from the FTC? The email warns that a complaint against you has been filed with the FTC. It asks you to click on a link or attachment for more information or to contact the FTC.
These emails pull out all the stops to look official: They have an FTC seal, references to the “Consumer Credit Protection Act (CCPA)” and a “formal investigation,” and what look like real FTC links. The truth is that they’re fakes.