Robocall Scams Push Medical Alert Systems

The latest in unwelcome, illegal, prerecorded sales calls are from scammers pitching a safety alert system for older adults.

The callers spoof a phone number so it looks like a local call on caller ID. If you pick up, you’ll hear a message saying you’re eligible for an alert system, or system upgrade, or that someone bought a system for you. The message asks you to “press one” on your phone to talk to a live operator, who will quickly ask for a bank account, credit card, or Medicare number, and maybe an address, to “expedite shipping and handling.”

The best response? Don't press a number, and don’t speak to a live operator. People who gave their information have seen monthly charges of $35 and up for that “free” system. If you get a call with a recorded sales message and you haven't given the company your written permission to call, the call is illegal. Since the call itself is illegal, you can bet the offer is a scam. If you gave information to one of these callers, check your account statements. If you find unexpected charges, ask your bank or credit card company to remove them. Finally, contact the FTC online or at 1-888-382-1222 to report your experience.

Hang Up on Robocalls

Comments

Have received numerous calls from 213-519-5751 which does not sound like a recording but most likely is. I hung up instead of letting it continue and I have not given any personal info but it still calls twice daily. It says this call is regarding your shipment order of medical equipment...I hang up.

Don't bother with the FTC, all they do is "follow trends," even though they've already established that phone scamming is the biggest complaint they get. They have told me numerous times they are not going to help individuals. I reported these fake numbers to Do Not Call for a very long time until I realized just how much time total I had wasted doing so, and now I just screen calls. FTC will tell you that you have the right to sue the scammer... but the phone number is usually phished or spoofed. I will tell you what I do, and it took me months to think of it and I'm supposed to be intelligent: turn on the screening feature on my phone system base. That way, you can eavesdrop without moving a muscle. If it's a scammer, they usually disconnect before the outgoing message has gotten very far. The scam calls have significantly reduced since then. But the FTC isn't worth poop, their main job is self-perpetuation.

The best thing to do is NOT to hang up, but just lay the phone down and let the computer keep on talking until it hangs up. Doing this uses up valuable time that the robo caller won't have to call someone else.

I get dozens of calls a day - have been on the do not call registry for years but the calls have increased this past year per my caller ID. There are no numbers listed to report - just 'out of area'. So how do I stop these irritating calls except to cancel my phone and do without?

For the past two months we have received daily calls showing the following on Caller ID:
V 724 145 509 000 08 (spaces for readability only)
209-676-3148.

We never answer. Crooks are not able to detect voice mail, so they just leave the pitch as a message - including all the instructions to push various buttons. I'd like to push theirs!

Received two of these calls this week from 505-634-5296. Next time I'm going to go ahead and give the live operator a piece of my mind.

The calls never cease - almost daily for months now. When will the FTC close down this scam? How much longer do you need? Looks like the entire nation is impacted. When does this get your priority attention? Please don't tell me sequestration precludes action. DO IT NOW.

Hi, Rich,

Autodialers can send out thousands of phone calls every minute for an incredibly low cost -- from anywhere in the world. New technology also hides the true origin of the phone call, so the calls are nearly impossible to trace. If you want more info, please check out the FTC's robocall action plan, which you can find at www.ftc.gov/robocalls.

This sounds like a really good place for inter-agency information sharing between the NSA and the FTC.

The FTC could act as a clearing-house for numbers posted by consumers; the NSA could use all that Meta-Data they've collected to "pin-point" these "thousands" of illegal phone calls.

Hey Big-Gov, do your job.

"Lead, follow, or get out of the way!"

From NJ and received this call today and before. On the do not call list. The number id's as Closter 201-367-1691. Hung up on them but have recording. Blocking them too. To prey on the elderly is just evil.

Dear FTC,

If these calls are illegal, why aren't you shutting them down. I have two phone numbers. I receive between 4-6 of these calls every day on each number. This has been going on for over a month. Surely, you can take some immediate legal action to stop this.

Tried to file a formal complaint about Medic Alert Scam with the FTC and they just sent me to the Do Not Call List which is COMPLETELY worthless and apparently a waste of tax-payers dollars. I am SO TIRED of getting these calls and there seems to be no agency who is willing to do their jobs and stop theses scams. What good is the DNC List? NOTHING!!!!

Hi, Lee,

I understand your frustration. Autodialers can send out thousands of phone calls every minute for an incredibly low cost -- from anywhere in the world. New technology also hides the true origin of the phone call, so the calls are nearly impossible to trace. Nevertheless, the FTC uses Do Not Call complaints to bring cases against organizations that break the rules. To date, 80 of these FTC enforcement actions have been resolved, and in those cases the agency has recovered over $41 million in civil penalties and $33 million in consumer refunds or other recovery.

Maybe we should allow Edward Snowden to work on this. Because the FTC and FCC don't seem to be able to do ANYTHING except give you a tax return sized questionaire to fill out for every single call. I get up to 7 calls a day. FTC needs to do something or stop taking my tax dollars!!!

I have been called by this robo call 2 times a day for over 4 months. I can see that many others have too. Why you do not shut them down is beyond me. You know they are illegal.
Their information is

Name and Address of the owner
Phone number: 209-676-3148

is located in Atwater, California.

Its exchange 676 is managed by T-MOBILE USA, INC..

The number is currently on switch number SKTNCA01X4X (switch is a technical specification for phone hobbyists) .

You should be able to contact T Wireless and turn them in. This FTC Do not call line is a waste of time...it has not done anything to stop this. I have reported them over and over.

"Mags | July 30, 2013
I have been called by this robo call 2 times a day for over 4 months. I can see that many others have too. Why you do not shut them down is beyond me. You know they are illegal.

Their information is

Name and Address of the owner
Phone number: 209-676-3148

is located in Atwater, California.

Its exchange 676 is managed by T-MOBILE USA, INC..

The number is currently on switch number SKTNCA01X4X (switch is a technical specification for phone hobbyists) .

You should be able to contact T Wireless and turn them in. This FTC Do not call line is a waste of time...it has not done anything to stop this. I have reported them over and over."

Supposedly, TMobile has a feature that allows you to block unwanted calls, IF you DON'T have a PREPAID plan.

Why shouldn't ALL of their customers be able to control who calls them? Why can't ALL the cell providers do something?

Something stinks about the fact that the NSA HAS THE TECHNOLOGY to see who is abusing phone lines and harassing people to pieces. So WHY can't they stop these terrorist fks from bothering us????

Why should the FTC have to do ANYTHING. I want to see our tax dollars used to actually fight CRIME. The kind that is right here on American soil.

DO SOMETHING.

Clark county NV is changing it's area code from 702 to 725. The use of the area code for local calls is optional effective 8/3/13 and mandatory May 3, 2014. Is the FTC going to automatically change the existing 702 numbers that are on their Do Not Call registry to the new 725 area code? If not, when can I register my new numbers?

Hi, Robbie,

Here's info from our FAQ page about the Do Not Call Registry.

If the phone companies change the three-digit area code for your home or mobile phone number, you do not have to re-register it with the National Do Not Call Registry. The number with the new area code will be registered for you during the period when both the old and new area codes work.

It should be easy to SHUT OFF the phone line of the scammers to stop their calling me! When they call anyone on the "do not call list" they are breaking the law and that should end their ability to use a phone line to commit a crime. All you have to do is tell their phone company to end their service. Not doing so makes you compliscent in their crime. If you cannot do it, then why are we paying you?

Am in California on the DNC list. A robot call from #909 270-2593 asking me where to deliver a free medical alert arrives every other day on my answering machine. I have been pested by the rug cleaning scam for quite a while and now this one.

Have just reported 980-202-0016 for same scam. I didn't bite but my 98-yr.-old neighbor did. This one struck me as particularly tricky and despicable. RIP to my wealthy uncle who lost literally millions to these criminals. I'm sure the numbers here are only a small sample of numbers being used illegally but I am adding it to the list.

I've learned a lot since calling the FTC, FCC and my atty general. The phone numbers they call from are not their real numbers. They use a tactic called "spoofing" which hides the real numbers from caller ID. This is one reason they're so hard to catch. Try to engage the person on the phone- just don't give out anything important like ss#'s, credit cards, etc. Ask them if they know they are working for a scam company. Give them the number of the FTC and FCC and your state's Atty General's office and ask them to call those offices themselves if they don't believe you. Heck- give them this website address and they can read all about it! The people who are doing the talking are not necessarily the ones who have orchestrated this whole thing. They may think they're working for a legitimate telemarketing company. Since I can't stop their calls, I've resorted to simply keeping them on the phone as long as I can. It's kind of fun to waste their time, if I have the time.

We got our first medic alert scam call today. I am simply amazed in this world of hi-tech, that the FTC is completely unable and powerless to stop these crooks. Trust me, something is radically wrong with what they do and how they go about doing it. They should hire some 15 year olds who are light years beyond current technology.

I was getting that medic alert scam for weeks and then it finally stopped. (I never answer a call unless it's from someone I know.)

I would like you guys to fix the "How Does a Robocall Work?" link: (http://www.ftc.gov/bcp/edu/microsites/robocalls/infographic.shtm). It is broken and nobody there seems to have noticed.

Thanks.

I just got another one of those freakin' calls. I thought the FTC was doing something about them. This one came on a disconnected number (720-449-3524). Why can't the phone companies filter out anyone running a disconnected number through their caller ID system? I don't think ANYONE is doing ANYTHING about this!

Add 203-693-1099 to the list of bogus numbers these sob's are using. This is a Connecticut area code, so I suspect they simply use your own area code to make themselves look credible. There HAS to be a banking transaction trace for those who bite and get burned. The Feds have no problem following one of these when for some reason they actually give a damn.

Had one yesterday from 6812305881 prerecorded guy name BOB

The FTC is about as helpful as the automated calls that my 80+ year old parents are getting. Nothing but a maze of voice-mail commands that go nowhere. I cannot get through to the FTC, even though my parents are being scammed.
FTC: you are useless!

If the government keeps track of ordinary citizens' calls why don't they also track criminals' calls? Then just tap into that data base and drag them into court. Seems easy enough!

Have you ever heard of RICO!! Get one and hold accountable for all. I have never received a robocall from the Taliban and you have drones for them. Borrow a few drones from DOD!!

I'm signing up for Free Google Voice to get rid of these calls once and for all. Free to boot. Since signing up for phone service with Charter Communications, my number is called 6-10 times a day. All different scams or telemarketing calls. The opt out notice with Charter does no good to have and the DNC Registry is a joke. Google Voice will end this crap. The next time this made up number calls, it will get the disconnected tone. Thanks free GoogleVoice.

Add these #'s to this scam - 734-392-8291 & 810-355-4014. We have contacted our charge card co. - my parent got bit & paid...heard the message & hit 1, thought it was a real person from the beginning - hearing aids not working well. I will be purchasing a call blocker, worth every penny if it saves from cleaning up the mess.

I got a recorded call from Bob several times a day in June and July. I never listened to the message but once I did I found that there was an opt out selection. Once I did that I have not received anymore calls from Bob or anyone else from that company

Got a variant on this call today; this time offering both a free medical alert system AND a certificate for $3,000 in free groceries "for seniors" if I'd just "Press 1" and give them my personal information. Like the commenter above, mine came from 734-392-8291

I get two of these calls every day

I got one of those grocery savings certificates today too. They are changing their tactics. But my number was a local area code for Kansas.

Receiving calls from 734-392-8291 currently pushing med-alert system. I'm on Do Not Call list. Call and report to FTC!

THIS ONE3 HAPPENED TO MYSELF ABOUT A MONTH AGO. I IMMEDIATLY CONTACTEDE THE FTC. BUT I MUST BE HONEST WITH YOU. I HAVE NEVER BEEN SPOOFED BEFORE. BUT THIS ONE ABOUT A CALL ALERT DID IN FACT GET ME. BUT THE FTC GOT MY MONEY BACK. THANK YOU FTC.

If they got your money back, they must know who it is.

I've been having the same problem this week with the alert system spoof. All the calls have similar phone numbers on my caller ID. I called all of them back on my office line and on half of them I get the same automated response that says "press 1 to take you off their call registry". The other half are not valid numbers. I am assuming that since all these numbers track back to the same automated response, then there should be a way to catch these people. This is one of the numbers in which you get an automated response 360-322-6598.

I live in the Pacific time zone. These jokers don't understand that I am 3 hours earlier than they are. I have had many perfectly good hours of sleep shut off by receiving telemarketer calls at 6:00 AM. I am REALLY grouchy at that time and under those circumstances! I realize most telemarketers are just trying to earn a living but I am finding it harder and harder to be "nice".
MedicAlert is a fine business that provides a service by maintaining medical information and IDs that assist first responders and doctors when you are not able to provide that information yourself. The medic alert devices that are being foisted off via telemarketers and robocalls are in no way associated with MedicAlert.
On occasion, I have asked how the telemarketer got my information. The fellow claimed I had done business with them before. OUTRIGHT LIE!
I think I have been called by every pharmaceitical business in the world wanting to supply my diabetic supplies. AAaaaargh! Now, it is calls for back and knee braces or other unspecified devices that Medicare has approved--trying to make it sound like Medicare has given my information to them. HOW IN THE WORLD do they get my information?????
If I could shoot them through the phone, I would!

I just filed my complaint with the FTC after I had received many recorded calls from "John" at CTY (702-705-7302) & "ALERT" (213-710-8660 & 253-236-2375) pushing medical alert devices. Feeling pretty proud of myself for reporting this...until I read all of the above comments:( Hopefully, the FTC might track down "John" or "Bob" or whoever the hell he is before some poor sole falls for this scam! Doesn't sound promising:(

The scam part of this doesn't bother me because I'd never fall victim to it and if everyone else was like me, none of us would have to put up with these calls. I've been getting one of the "personal medical alert system" calls every day, from 3 p.m. to 10 p.m. for months. It's very maddening to me the our government can't do anything about it. There must be a way to stop scams like this through the cell phone providers. If our government figured out a way to read all our emails, see all of our private info on Facebook and other sites, have the U.S. Postal Service take photos of all of our mail, have police officers scan every license plate their units pass, etc., surely the FTC can stop this intrusion into our daily lives. Because of these calls, I can no longer just pick up my phone and say "hello", I have to listen first, after rushing out of the shower to get to the phone...

Have recieved 2 calls telling me someone bought a system for me. The second call gave me two options, one to have it delivered, two to decline. Said someone else had paid for it. When I kept saying who bought it time and again I realized it was a robocall. I pressed 5 to decline. I hope this stops can't someone put these people where they belong, in jail??

Calls from 702-705-7302 with recorded message as follows:

"Program. To receive three thousand dollars in free groceries saving certificates that can be used at over one hundred major grocery chains across the US. In addition to your three thousand dollars in savings certificates. You will receive a free emergency medical alert bracelet or necklace. This medical alert device is design to save your life if you ever experienced a fall or any other emergency. Press one now to speak to a representative and have your three thousand dollars savings certificate mailed directly to you and learn more about this risk free offer. Again press one now for more information or press five to be removed from this opt in list."

I've been getting the $3,000 freebie call & most times I ignore it because I now recognize a spoofed number when I see it. If it looks like an ordinary phone number & I don't recognize it, I don't answer. If it really is a valid call, that person will leave a real message. Today I got fed up, took the call, and when the unfortunate young woman got on the phone I said, "This is a scam and you should be ashamed to work for them." Then I hung up. I felt bad afterwards, because I have no idea how dire her situation might be without this job. I'll just continue to ignore the calls from now on.

That is the exact same call I've received multiple times a week for months now. I ALWAYS press 5 to remove from the list. They still keep calling. I've finally submitted a complaint online today at the Do Not Call List.

I also took the time to press 1 and listen to "most" of the speech. The young lady "Maya" just starting reading her script, cleared her throat, and kept on reading. At one point early in the call there was a beep tone on the line - an indication that the call was being recorded. I listened for a bit and then I tried to ask a question - it seemed like she couldn't hear me. So I spoke up louder - again, no response. Tried a third time and then hung up. This scam is alive and well in California.

I think FTC needs to use RICO. Make one pay for all the sins. Maybe we should also prosecute the idiots that fall for the scam as they provide incentives for these criminals.

And it is the credit card processing services that allow this to happen.

Fixing this is simple. If I recall, we have a government " by the people, for the people?

Got my calls from 'John' this week - *69 traced the number back to 805-408-4238.
While its cleaver to rustle paperwork to give the illusion of a real person making the offer of a free Medic Alert system, none the less, the act of lying is deplorable.
Shame on Medic Alert too.
May The Fates reward the scammer suitably.

What do you do if one of your parents pressed 1? Does it bill your carrier or what?

Generally, if you or your parent didn't give the caller personal or financial info (like a bank or credit card number), then pushing 1 shouldn't result in charges. Unfortunately, pushing 1 may result in more robocalls. Still, it's a good idea to keep an eye on account statements and phone bills for charges you don't recognize.

Why no prosecution. I get many calls a day. For the first time in my life I screen all calls on caller ID before picking up the phone. Is there no way to block these?

Dec 30 2013. I got a recorded call from Betty. caller id 213-710-8389 Her voice was very upbeat and pleasant and cheerful. She wanted my information so that she could ship me my medical alert system and my free $3000 in grocery savings certificates. She said her records show the system had already been paid for--someone must have been concerned about a fall--all they need is my shipping info--please push 1 to give my shipping informationor push 5 to decline the free system. I did not push any numbers. I hung up. Very irritating to get these calls. I am on the do not call list. I did not respond in any way or give my information. Why can't the FTC shut them down--you could do a sting on them and shut them down via any delivery service.

There is several fraudulent practices going around for canvasing the consumers.I am currently using the emergency medical alarm system from a company called My Alarmcare in Canada.I feels so irritated when the other brand company sales guys calls and pesters me for increasing their sales.Reputed companies should stop such practices.Such calls are really irritating.Rather ..they should increase their product quality to attract more customers .

Thank AARP for selling our contact info to these scam artists, What we need to do is provide them with AARP's office contact info, anyone have there banking account #?

I'm not a member of AARP and I am getting these calls. Unfortunately, being a senior requires us to give our information to many places. Then, that info is hacked somehow and we are in the loop.

I have heard of many such shocking news.It is better to contact a reputed company if need arises. I am presently using the product from a company called My Alarm Care in Canada.I had researched well before contacting this.

These horrible people call all day everyday. The last straw was getting a call at 4:15AM. It frightened me so, expecting the worse at that hour. I am on the DNC list. Obviously it's worthless.

i made a previous comment about the robocalls medical alert scam and info from the ftc said that recent court cases had confiscated or frozen the funds of the medical alert company. i said that we who are being harassed by theses scam artist should have the names and addresses of these people so we can file personal or class action suits against them and the company they represent.Petition the federal trade commission and the attorney generals office to get this done. perhaps it will make this company and others like them think before harassing us at all hours of the day and night and violating the do not call registry!!!!!!!!!!!

FTC cases and procedings are listed on this page. The court documents are public information and  include the names of the defendants.

It's strange how my home telephone line has been flooded with calls for medical alert systems for the past year or two. If you block their number, you will soon receive a call from a different number for... medical alert systems. Annoying.

They've been calling for a month, and now they are calling at midnight - how can I get rid of them?

Today I received one of these calls from a spoofed number that is not in my area. Caller ID said NY, State of, and the number showed 516-228-3915. I did not answer the phone. I listened to the recording on my answering machine. It said a medical professional had referred me, and I could get $1,000 for items I purchased every week, etc. Same ol' spiel.

I SUGGEST YOU DO PRESS THE BUTTON, TALK TO A SCAM
OPERATOR AND TELL THEM WHAT THEY CAN DO WITH THEIR
SCAM-IT WORKS FOR ME-IF WE START AN AGGRAVATION
CAMPAIGN AGAINST THESE VARIOUS CROOKS IT WILL TAKE THEIR TIME AND WEAR THEM DOWN IF ENOUGH PEOPLE DO THIS

FTC's advice is to hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.

Receiving calls everyday from 'Rachel', etc. Medic-alert type calls just started a couple weeks ago. I called and added myself again to DNC list and left complaint w/FCC for what it's worth. Have tried everything in dealing with this 'scum' ; pressing 1 and leaving the land line off the hook for 5 minutes, talking to the person and totally be-rating them as a worthless human being, etc.etc. Pressing 9 does absolutely nothing.

I just received a call from the same senior alert scam company today coming from 5412571402. I reported the call as a Do Not Call List violation to the FTC.

I have gotten this cally caller o d said from 5184179720 New York

Getting the same call daily for months now--the one with the hearty "Hello Seniors!!" and it's free since you've been referred and we'll throw in $1,000 to boot. I've pressed 9 with no result, ususlly just hang up. I HATE THIS!! C'mon FTC: these calls are so pervasive you should be able to shut them down. If you can't, maybe we should shut you down.

They're at it again. I looked at the forum and people are complaining. I wish they would shut these people down. They use different NY numbers so it's impossible to block the calls.

I block several area codes, for instance, 2??-???-???? using the Phone Tray application. Another blocking option is the Panasonic DECT 6 phone, which can block about 285 numbers. We're left to fight the scum on our own. This will only end when people stop answering these calls.

I get many calls like these. I turn on my fax machine and it answers on three rings. This gives me time to answer if I know the caller. It only takes a few calls and they stop calling. Works better than the DNC system.

i got a call from "medical alert" and they used the same number that card holder services used. i bet you a million dollars that if you shut down medical alert scam then card holder services would follow suit. i have a good feeling they are the same company. the rep i spoke with from "medical alert" said they were the same company.

Soooo tired of this!! If the NSA can track everybody's phone calls and e-mails, how come they can't find a handful of robo dialers?

" Mark | July 17, 2014
Soooo tired of this!! If the NSA can track everybody's phone calls and e-mails, how come they can't find a handful of robo dialers?"

THANK YOU MARK!

Maybe somebody at the FTC can answer your question.....

I get calls from them at least once a day, always from a local spoofed number. We've had it come up as private, residential and business numbers, today's being a bank. We're on the DNC, but this is a new-ish number and we're still putting a stop to calls for the previous owner so we never know if a call is legitimate not until we pick up. Six months of this is ridiculous. They should be fined and shut down ASAP.

These people called today using a local telephone number 434-286-2861 at 12:03 PM.
It was some company offering free medical alert system. It was pre-recorded and then I pushed #1 and some guy came on sounding professional and polite and apologized sounding legitimate. But I told him what had happened and that I would be contacting the FCC, which I will do. The FTC and the FCC should crack down on these people and lock them up there is technology that can catch these people. Why our government does not is beyond me. If they are not shut down then somebody at the FTC or FCC should be FIRED IMMEDIATELY!

Connect a fax machine to your phone line. Inform friends and family what you are doing. Let it stay connected for a week or two.. Once a robo-dialer gets a fax tone, the number is automatically removed from the call list. Tell friends and family to call.. let the fax answer, hang up and call back as a code that it's them. If you don't have a fax you can get one at goodwill for 5 to 10 dollars.. worked for me and definitely worth it..

So, arrest them! Make the penalty something that actually deters the illegal activity! Then catch them and arrest them. If the government can spy on its ordinary, law-abiding citizens, it ought to be able to find, catch, prosecute, and convict criminals!

The calls from "Rachel from Card Holder Services" fell off recently, but here's possibly why--my husband turned 65 last week, and now we got our first "Free Medic Alert for Seniors 65+ & $3,000 in Coupons" call. Unless we recognize the caller, we usually let the ans. machine screen our calls when we're home. Because I answered the phone this one time & listened for a few secs before hanging up, I suspect they will keep calling,but it will go to voice mail from now on. The Do Not Call List is virtually worthless.

Moved to Senior Park 3 months ago, and have been constantly getting the same damn phone call. Numbers are different but caller ID always says Urgent. I have filed complaints are the do not call list all to no avail. Please shut these people down FTC

The reason robocalls exist are
1) Lack of preventative controls by the telephone companies and FCC
2) Lack of enforcement of laws
3) Robocallers are incentivized by CNAM Dip fee payments to make calls to U.S. numbers

This is what happens when complaints of "Regulation! Regulation!" are adhered to.
The company is probably owned by a wealthy individual. We all know that wealthy individuals do not go to jail, they just "settle, without admitting wrongdoing."

I agree with Jane Auditor. There is no concern on the part of government and Congress to enforce a law that would actually benefit the citizenry. They don't enforce our borders, why would they enforce the DNC list? But laws that most don't consider important are zealously enforced.

I am receiving the $3k medic alert call for seniors over 65 and I am in my 30's. They call 3 times a day every day. I suspect they are targeting my parents who passed away 10 years ago. I have found my revenge. If I am not busy, I am actually talking to these swine human beings, and being Irish I can talk forever. Their autodialing is of course nearly costless, but the human beings they employ to take down my personal information are not. I have also given them a card number that has been closed for fraud that is actually being investigated by the FBI. I kept the Microsoft Help Desk line which pretends to be from Washington but is truly in India on the phone for 40 minutes without letting them access my computer or giving them a credit card number. Until then, they called every few days; they have not called since.

Have had an increase in robo-calls in the past weeks........5-8 times a day. Sorry to say that when legitimate calls come in whether from charities or others, I tell them that I no longer trust anyone soliciting for anything by phone and only accommodate family and friends on it. I also tell them that the tele-scammers have ruined it for them and it's up to their charity/company to fight to remove 'Rachel' and the Medic-alert neophytes.

1130 am and 1253 pm today. "Free grocery coupons" / Medical alert system..
Numbers:
212.662.5932
516.435.1935

THEY CALL NON-STOP!!!!!!!!!!!
WTF IS GOING TO DO SOMETHING ABOUT THIS?

I am recieving calls daily from local numbers in my small town.Today I got one from my OWN phone number,with my name on the caller ID.I am furious! I tried to put it in the do not call site as I always do.Of course it would not take it.So mad!!@!@

We have received many of the "Hello seniors!!" robocalls.

Someone earlier said (correctly) that just answering the phone, then laying it down for a while to keep their line tied up, may be a fairly good solution.

However, I finally realized there is at least one more thing I can do. It costs about a $1.50 each time, just FYI.

I hang up . . . wait just a few seconds for line to clear . . . then pick up phone and get dial tone . . . and then press *67

That reports them to some entity in the Federal government.

If a lot of separate individuals would pay the $1.50 per call, that Federal gov't system would begin to pay attention and get rid of the robocaller.

About the calls which call about Microsoft (in thick Indian accent) --

we have not received another call from them since I told the (live) person that I didn't believe a word she was saying. And then I hung up . . .

The No Call list is a joke. The federal trade commission is doing nothing to stop this harassment. Don't expect any help. Why waste your time filing a complaint when they don't follow up?

I receive these calls often wanting me to give them information as to where my free medical alert system from number 516 435 3217. Today they were from a person called Lori. When I press 1 like instructed and ask to be taken off their calling list the person just hangs up the phone. This morning I received two calls within 30 minutes of each other. This has been going on for months. I just got on the no call list but was told that it will take 31 days for the calls to keep coming. Needless to say I find these calls and others to be very frustrating. It's too bad these crooks can't find an honest way to make a living.

Signing up to the no call list will do nothing to alleviate the illegal, harassment calls from credit card services or Medic-Alert.

My elderly parent is receiving calls ID'd from "Cell Phone NY" 516-435-3217 regularly. When the phone was answered there is no one there. Will complain to DNC (if that does anything) and block the #.

I've been getting these calls daily and sometimes my name and my HOME PHONE NUMBER show up on the caller ID and it's Hello Seniors. How can they spoof my home phone number and call my home phone? This is ridiculous. How is the Government going to deal with terrorists when they can't shut these people down?

The calls are a nuisance, but the real problem is that when I hang up, the call is not terminated. After I hang up, I have lifted the receiver and the message is still playing. When they call in, I can't call out. That can be life threatening in a medical emergency.

What good is the Do Not Call List if you can't get a number to report robocalls? I would think Congress, if they could ever work together, could do something about it by working through the telephone companies.

Follow the Money. Law enforcement can simply establish a credit card account for seniors to use who are getting these calls. Once the charges are processed through the bank, the scammers are identifiable. . . It's an old rule for investigations: Follow the money.

10/07/14

The same old "Hello, seniors..." telemarketing scam about a free medical alert system, repeated requests to be placed on their do not call list have no effect. When one hits "1" to speak with a human, their operators are without exception surly, evil tempered, and generally pitas.

212-662-8642

Have had many of these calls over the past several months. I usually just hang up, but tonight a call came in at 11pm while we were sleeping! I'm certain they are just trying to catch people off guard. I don't understand why nothing can be done with these crooks who invade our homes with abandon.
The number this evening was 212-662-8642.

I received calls from the Medic Alert System from numerous different numbers, and today, reported the latest several telephone calls (~6 numbers) from them to the FTC Do Not Call Registry complaint line.

It's hard to grasp the fact that a major governmental agency cannot identify, prosecute and stop these ever increasing floods of malicious telephone solicitation calls from many different scams and companies that ignore federal and state do not call laws. Anyone at the ftc care to explain why that is the case and the number of calls is almost back up to the level that it was when the do not call legislation was passed?

Very sincerely,
Beverly Howard

Hi, Beverly,

Technology has made it very easy -- and very cheap -- for people to place illegal robocalls. These scammers spoof caller ID information, so the phone numbers reported to the FTC aren't the scammers' real phone numbers. In fact, many of these calls come from overseas, which can make prosecuting them much more difficult. The FTC is working on solutions to this problem. Visit ftc.gov/robocalls to see what we've done so far, and keep checking back. We'll be updating that page with more news soon.

When I tell them I am on the no call list, they simply hang up...three to four calls a day. Please give some teeth to this annoyance. Send a message. Do something. Do not copy and paste your answer, that is as bad as these robocalls.

Hi, I gave my phone number to Trillium College to get some information about the school. Than the college sold out my number and my information the same day to a Telemarketing Company. I am registered with Do not Called Registery but they are all useless as hell! I have been complaining for th elast 5 months every day to Do not Call Registery and they say you have to make complain every day...but the Telemarketing do not leave me alone!!!! I am getting emails phone calls texting every twenty minutes from them every single day from 8AM till 11PM! I told them already I am not interested. I complain to BBB but they do not care either! No body cares! They complain that they get 100s of calls every day, well why do not they just hire more people if they do not have enough staff! They are slow as hell and they basically do not give a a crab about consumers! No body does!Telemarketers know about that and they know they can harass the consumers without being caught by any one! They are afraid of no one! Never give your information to Trillium College. they will sell you out like a piece of crab to Telemarketers! Their number is 1-289-222011

I cannot understand why the government wastes money on sites like this rather than shuting down the scammers. Could it be that they are taking the easy way out as with their enforcement of the Do Not Call list?

To Nicole Fleming:

Since "Senior Life Alert" calls from an untraceable spoofed number, would American Express for example, be able to trace who the $29.95 payment went to? Feigning interest seems the only way to catch the scammers as they probably won't send the product, or will use an untraceable return address.

Thank you,

Rick

Rick, we are all getting Senior Life Alert, Senior Aid, Senior Med, Consumer Alert, Card Servicew, etc. Months ago, I called Life Alert, they said they would never use anything but an 800 number and the scammers are costing them business. Interestingly, they also told me the FBI had actually caught one of the Life Alert phone scammers so I guess they are more special than we are, because no one in govt is going to help citizens like you or me. It is up to you to protect yourself. Do not answer, EVER, and turn on your audible screening function. The scammers won't leave a message and, in fact, won't even stay on for your entire outgoing message. Don't speak with them, sweetie. They just want to hurt you and if you engage or confront them, it puts a wild hair up their butt and they try to scam you even more. Most of them give up if you just screen and don't pick up. I learned this the hard way, over a year or so, and I hope that makes it easier for you. And no, the phone company doesn't care about anything but getting your bill payment on time, they don't have to care about the content of phone calls -- at least most of them Including mine, Century Link. Protect your mental health and bank account: screen, don't engage!

I always answer the call, and then waste as much of their time as possible. They should learn my number gets them No Money.

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