scam

How to say scram to crammed charges on your mobile bill

If you are budget-conscious, you’re probably great at tracking where your money goes every month. You pore over receipts, take advantage of sales, and even research prices on big-ticket items to save the most. So how often do you review your mobile phone bill for fraudulent charges that could be draining your wallet?

New report highlights recommendations to protect consumers from mobile cramming

Chances are you have a mobile phone – according to a Pew Research Center Internet & American Life Project survey, almost 90 percent of us do. And like most of us, you may not pore over every line on your monthly phone bill to understand what you are really paying for. Too bad, because mobile cramming –  adding charges to mobile bills that people didn’t authorize or know about – is an illegal practice – and it has become practically epidemic, according to the FTC. 

Blog Topics: 
Money & Credit

Timeshare resellers & quick-money promises

Con artists are adept at selling — or selling you on  — just about anything. When it comes to timeshare resale services, they may claim to have a buyer for your property. Or that they can sell your place quickly and for a good price. But first, you’ll have to pay a hefty fee.

Blog Topics: 
Homes & Mortgages

Six things you can do to avoid a mortgage mis-modification

If you’re a homeowner who is struggling to pay the mortgage, a website, phone call or mailer that offers to reduce your mortgage payment by several hundred dollars a month sounds awfully tempting. Unfortunately, it could turn out to be just plain awful.

Today, the FTC and the Consumer Financial Protection Bureau announced Operation Mortgage Mis-Modification, a group of lawsuits that charged companies with taking hundreds — sometimes thousands — of dollars for loan modifications, and then leaving homeowners worse off.

mortgage statement and calculator

Blog Topics: 
Money & Credit

Promises here today, gone tomorrow

We’ve all probably seen ads online, on TV, and in newpapers: “Job placement – Guaranteed!” “Interview Today. Start Tomorrow.” When we’re out of work, an ad promising a job starts to look really good. But what happens if we follow through with a click or a call? Do we get that "guaranteed" job?

Blog Topics: 
Jobs & Making Money

The business directory scam strikes again

You work at a small business, nonprofit, church or local government agency, and you get a call:  Someone wants you to confirm your contact information for a directory. Sure, no problem.   

But there is a problem:  Soon, you’re opening an invoice for hundreds of dollars for a listing in an online business directory — something you never asked for or wanted.

Blog Topics: 
Jobs & Making Money

Government imposters’ tricks revealed in full color

As part of our ongoing effort to raise awareness about scams targeting the Latino community, we’ve developed a new publication about government imposter scams. Impostores del Gobierno is our first Spanish-language “fotonovela” and we hope we can count on you to help us distribute it.

Blog Topics: 
Money & Credit

A new kind of low

We’ve written about notarios and scams in the immigration process time and time and time again. The story is nearly always along these lines:

  • Person needs immigration help.
  • Person finds “help” from someone claiming to be qualified – a notario, for example.
  • Person loses a whole lot of money – and possibly the chance to immigrate – because the notario charged them but did nothing. Or charged them and did everything wrong.

Unfortunately, it’s a story we hear often from legal services, attorneys general, other federal agencies, and community partners across the country.

Blog Topics: 
Money & Credit

Hiding in plain sight?

Could your mobile carrier be hiding third-party charges on your phone bill that you never authorized? The FTC has alleged that T-Mobile has done just that.

Blog Topics: 
Money & Credit

Is that debt collector for real?

It’s stressful enough getting calls from debt collectors for bills you actually owe. But if you’ve ever been harassed and threatened for debts you’ve never even heard about, let alone accrued, it can be downright harrowing – and quite possibly illegal.

Today, the FTC announced that a U.S. district court has temporarily halted a Georgia-based operation from using deception and threats to collect millions in phantom payday loan “debts.”  The FTC says Williams, Scott & Associates and company president John Williams lied and threatened people to pay on debts they didn’t owe – or debts the company didn’t have the authority to collect.

Blog Topics: 
Money & Credit

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