scam

Getting Your Money Back After a Tech Support Scam

If you’ve ever had a virus on your computer, you know what a nightmare it can be — a slow computer that crashes unexpectedly, your contact lists getting messages that you didn’t send, your online accounts vulnerable to hacking.

Perhaps just as frustrating as a virus infecting your computer? Paying someone to get rid of a virus that isn’t there.

Blog Topics: 
Privacy & Identity

How to Help Victims of Typhoon Haiyan in the Philippines

The devastation caused by Typhoon Haiyan in the Philippines has left many people asking how they can help. If you’re looking for a way to give, the Federal Trade Commission, the nation’s consumer protection agency, urges you to do some research to ensure that your donation will go to a reputable organization that will use the money as promised — and as you intend.

Blog Topics: 
Money & Credit

The jig is up for bogus debt collection and rate reduction operations

The FTC continues to crack down on fake debt collection and credit card interest rate reduction scams. We recently obtained a court order that imposes a $25.3 million judgment against the mastermind of two schemes that bilked consumers out of millions.

Blog Topics: 
Money & Credit

Haunted by Phantom Debt?

Phantom debts – sounds a little like a ghostly Halloween prank. Unfortunately, it’s no joke. Some fake debt collectors may try deception and threats to pressure you to pay debts that you don’t owe. The FTC recently obtained a temporary restraining order in a case against debt collectors, Pinnacle Payment Services, Lisa Jeter, her partners and related companies about just these kinds of practices. The court order shuts down the operation, pending trial.

Imagine getting a phone message like this:

This is the Civil Investigations Unit. We are contacting you in regards to a complaint being filed against you, pursuant to claim and affidavit number D00D-2932, where you have been named a respondent in a court action and must appear… Please forward this information to your attorney in that the order to show cause contains a restraining order. You or  your attorney will have 24 to 48 hours to oppose this matter… Call 555-301-4745.

Who wouldn’t be spooked? The FTC has gotten almost 3,000 complaints about messages like this.

Blog Topics: 
Money & Credit

Paying for a Threat

Imagine this: it’s the hottest day of the year. (Or, since we’re getting into Fall, the coldest.) Someone from your utility company calls to say they’re about to cut off your power. You check the caller ID, and it looks like the right number – at least, it’s in your area code. You know you’ve paid your bill, and you can’t imagine what happened – but you also know you can’t afford to lose power.  So what do you do?

Blog Topics: 
Money & Credit

Con artists prey on victims of timeshare resale scams

Con artists are trying to steal money from people by falsely claiming they are associated with the federal courts, the U.S. Department of Justice (DOJ), and the Federal Trade Commission (FTC).  The imposters tell people they are entitled to refunds as part of cases brought by the FTC against companies that engaged in timeshare resale fraud. People are told they must pay several hundred dollars in “court costs,” “processing fees” or “filing fees” to get their refunds. The scammers may use an actual FTC case number to lend some legitimacy to their pitch. DO NOT GIVE THESE IMPOSTERS MONEY. THIS IS A SCAM.

Blog Topics: 
Money & Credit

Taking Health Care Scams Off the Market

Starting October 1, people will have new ways to buy health insurance under the Affordable Care Act. As opening day approaches, the media will no doubt carry more stories about the Health Insurance Marketplace, how to enroll, and where to get legitimate help. Now that’s the kind of news you can use.

One other piece of news that’s useful: federal and state agencies are working together to encourage consumers to report scammers who use the Health Insurance Marketplace as bait.

Blog Topics: 
Health & Fitness

You Can’t Win

Is it your lucky day? If you’ve gotten a call or letter saying you’ve won a big cash prize, and just need to pay a small fee to claim it, maybe not.

an open mailbox with mail in it

Blog Topics: 
Money & Credit

This Discount Card Was No Deal

What would you do if you thought your insurance benefits were on the line?

The FTC has charged AFD Medical Advisors in a telemarketing scheme that allegedly targeted older people and convinced them to pay $299 for a "YourRXCard" or "RXrelief' prescription benefit card that would supposedly give them big discounts on prescription drugs. According to the FTC, the company claimed it was affiliated with Medicare, Social Security, or legitimate insurance companies, and led people to believe they had to buy the cards to continue receiving their existing insurance benefits.

medical stethoscope image

 

Blog Topics: 
Health & Fitness

You Know Something We Don’t Know

Want to know what kind of scams we’re hearing about related to the Affordable Care Act?  Some of you have told us what you’re seeing. And we’re hoping that more of you will fill us in.

Here’s what we know so far...

Blog Topics: 
Health & Fitness

Pages