Want to fight back against cross-border fraud?
Of course, you know the FTC is the nation’s consumer protection agency. Did you know that we also work with our international partners to collect complaints and protect consumers around the world?
Today, FTC staff are meeting in Panama City with members of the International Consumer Protection and Enforcement Network. ICPEN is a network of consumer protection authorities from more than 50 countries working to stop consumer fraud. One topic on the agenda is a review of international consumer complaint trends. People use econsumer.gov to report issues that cross international borders, and law enforcement agencies use those complaints to identify and investigate fraud. Econsumer.gov is available in English, French, Korean, Japanese, Polish, Spanish, and Turkish.
The good news: consumer complaints help the FTC and its international partners stop rip-off artists, scammers, and fraudsters. So if a business doesn't deliver on its promises, if someone cheats you out of your money, or if you've spotted a scam, we want to know. Consumer Sentinel complaint data helps agencies in the US and abroad work together to crack down on cross-border schemes.
* This post has been edited to remove references to the 2013 International Consumer Complaints report, which is being revised.