Consumer Information Blog

What’s in a health claim? Should be a healthy dose of proof

Name a common health concern, and there’s probably a dietary supplement that promises a solution. But when advertised promises aren’t backed up with adequate proof, the Federal Trade Commission sees a problem. The makers of the BrainStrong Adult dietary supplement agreed to settle FTC charges of deceptive advertising for making unsupported health claims about BrainStrong with DHA, an omega-3 fatty acid.

Blog Topics: 
Health & Fitness

A Word of Caution about World Cup Ticket Scams

There are only 7 days to go until the opening match of the 2014 World Cup in Brazil and World Cup fever is in the air! In just a few days, soccer fans from around the world will descend on Brazil to watch their squad take the pitch to play “el jogo bonito” – the beautiful game.

Maybe you’re one of the lucky ones who already scored tickets. But if you’re still looking to buy tickets to see your team play in Brazil, you might feel like it’s the 90th minute and you're down a goal. If you’re in the market for World Cup tickets, the Federal Trade Commission has some words of caution for you about ticket scams.

Blog Topics: 
Money & Credit

Building a Better Credit Report 2.0

If you’re shopping for a car, applying for a job, looking for a home, or simply getting your financial house in order, then it’s time to check your credit report.

The Federal Trade Commission recently updated one of its most popular consumer publications, Building a Better Credit Report.

Blog Topics: 
Money & Credit

How do you spell debt relief? Certainly not DebtPro 123, LLC

If you’re looking for help to improve your financial situation, the last thing you need is a company that will take you out of the frying pan and into the fire. And yet that’s just what an Irvine, California-based debt relief operation did to some consumers.

Blog Topics: 
Money & Credit

Scammy, scammier, scammiest

Many issues were highlighted at last week’s Common Ground Conference on Native American Issues, held in Albuquerque. And some of the scams are things we see in other communities, all over the country. However. The scammy practices in Indian Country are among the most egregious we’ve seen in our collective decades of lawyering. Being a consumer in Indian Country is evidently harder (and riskier) than being a consumer elsewhere.

Blog Topics: 
Money & Credit

Scammers continuing to pose as IRS agents

Tax season may be over, but scammers posing as IRS officials continue to call, saying people owe taxes and better pay up. They threaten to arrest or deport people, revoke a license, or even shut down a business. How do they do it? By rigging caller ID information to appear as if the IRS is calling, and sometimes even making a follow-up call claiming to be the police or the DMV.

FTC puts the brakes on national subprime auto lender

Talk about a bumpy ride for consumers!

When you get vehicle financing through a dealership, you and the dealer enter into a contract: you buy a vehicle and agree to pay, over a period of time, the amount financed plus a finance charge. The dealer may hold onto the contract, but typically, it's sold to a bank, finance company or credit union. This “assignee” is responsible for the day-to-day management of your account, including collecting and crediting your monthly payments. But sometimes, things don't go exactly as they should.

Blog Topics: 
Money & Credit

Another louse-y product not living up to its claim

It’s not often I get to write a blog post that causes phantom head scratching. Before I tell you why, fair warning: If you have kids, or simply like to huddle with friends for the latest and greatest selfie, consider this a cootie alert for: deceptive head lice repellent!

Prime refunds

The FTC sues companies that make deceptive claims about their products or services. When we settle a case we try to get refunds for consumers who lost money, if that’s possible.

Blog Topics: 
Homes & Mortgages

FTC report examines data brokers

In today’s economy, Big Data is big business. And data brokers — companies that collect consumers’ personal information and resell or share that information with others — play a key role.

Today, the Federal Trade Commission released a study of nine data brokers. These data brokers collect personal information about consumers from a wide range of sources — including public records, loyalty cards, websites and social media — and provide information for a wide range of purposes — including verifying someone’s identity, marketing products and detecting fraud.

Blog Topics: 
Privacy & Identity

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