Consumer Information Blog

Coping with Flooding

After a flood, your home and its contents may look beyond hope, but many of your belongings can be restored. If you do things right, your flooded home can be cleaned up, dried out, rebuilt, and reoccupied.

Blog Topics: 
Homes & Mortgages

Preparing for Hispanic Heritage Month? Order Our New Bilingual Bookmark!

If you are planning an activity to celebrate Hispanic Heritage Month (Sept. 15 – Oct. 15) here’s an idea: order the FTC’s new “Visit Us” bookmark and distribute it at your event!
Image of Bookmark

Facing Debt Collection? Know Your Rights

Dealing with financial trouble is stressful enough. But when a debt collector is hounding you using unscrupulous methods, it can make matters even worse.

Blog Topics: 
Money & Credit

Coping with a Weather Emergency: Paying Your Mortgage

Even if your home is uninhabitable after an extreme weather event, you still have a mortgage. Contact your lender immediately to discuss your options.

Blog Topics: 
Homes & Mortgages

Who’s Calling? Not the Government.

How many of us pick up the phone, expecting to hear, “Hey, you owe me money. Now pay up – or else”? But that’s what’s been happening recently to people in the immigrant community. Those aren’t the exact words, and the caller claims to be from the government – but that’s the message people are getting: Send money. Or else.

Blog Topics: 
Money & Credit

Might Your Search Yield a Scam?

Do you ever look for products or information online by typing a word into a search engine? I do too. By now, I bet we both know there’s no guarantee that the first result will be the best one. Anyone can set up shop online with almost any name. You may get links to pages that are out-of-date, off-topic, or stocked with low-quality products. Here are some tips for your next search.

Blog Topics: 
Money & Credit

Contacting Families, Friends, and Key Businesses After a Weather Emergency

When disaster strikes, thoughts turn to the welfare of family, friends, and colleagues. Here are several sites to help ease the worry.

Blog Topics: 
Money & Credit

Ackk — My Email’s Been Hacked

Friends and family are getting emails or messages you didn’t send. Or your social media accounts have posts you didn’t make. What can you do when it looks like someone’s taken over your account? Here are the steps you can follow if you get hacked.

Blog Topics: 
Privacy & Identity

Two Tickets from Parasites (Don’t Get Scammed on Your Way to the Show)

Your favorite band is in town and you are ready to rock. Sure, tickets may be sold out at the box office — but that’s no big deal: An ad online says great seats still are available.  

Whoa, Nellie! Scammers know how badly you want to see that show.  The Federal Trade Commission is getting complaints from people who, unknowingly, have bought counterfeit tickets to concerts and other events.

Blog Topics: 
Money & Credit

Can the Spam Texts (And Robocalls)

TXT MSG:
U won a FREE gift card!! Go 2 TXMSGSPAM, enter
code $$$ to claim card within 24 hrs.

RU getting the MSG? Recently, the FTC moved to shut down a network of scammers who sent spam texts that promised  “free” gifts, prizes, electronics, or gift cards. The catch? Clicking on the links in the texts sent recipients on a wild goose chase: a confusing and elaborate process that required them to pay for subscription services, apply for credit, or enter sensitive personal information – including their phone numbers. There were no free gifts or gift cards, but there were plenty of follow-up illegal robocalls. 

Blog Topics: 
Privacy & Identity

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