Consumer Information Blog

Welcome to NCPW 2014

Sunday marks the 16th annual National Consumer Protection Week. The Federal Trade Commission stands with 74 federal, state and local agencies and organizations to stand up for consumers by highlighting the very best in consumer education resources.

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Random text? Wait, wait, don’t click that!

Here’s a tip that’s worth repeating:
Don’t click on a link in a text message you get on your phone that says you’ve won a terrific prize or a gift card. Don’t reply either. It’s probably a scam.
The Federal Trade Commission settled charges with a group of marketers that were part of a scheme that sent millions of unsolicited spam text messages promoting supposedly free merchandise like $1,000 gift cards for Wal-Mart and Best Buy.

Blog Topics: 
Privacy & Identity

Identity theft tops list of consumer complaints for 14th consecutive year

The FTC announced its top 10 consumer complaints for 2013 today.

Blog Topics: 
Money & Credit

FTC hosts Twitter chat to answer consumer questions

To highlight National Consumer Protection Week, the FTC will host a Twitter chat to answer consumers’ questions about common scams on Tuesday, March 4 at 2:00 p.m. EST.

Share the National Consumer Protection Week video

National Consumer Protection Week — March 2-8 this year — is a time to highlight free consumer resources that help people avoid scams, prevent identity theft and make more informed buying decisions.

Bad call, coach

Ever thought about responding to an enticing email or ad saying you could make money working from home? Then you might be interested to hear about the FTC’s case against the Coaching Department and its related companies, which the FTC alleges strung people along in a three-part scam that raked in tens of millions of dollars. For out-of-work people who got caught up in this business opportunity scam, it was a problem that went from bad to worse.

Blog Topics: 
Jobs & Making Money

‘Green’ lumber claims must stack up

When spring finally comes, you may want to spruce up your outdoor space with new furniture, fences or even a deck. And chances are you’ll rely on advertising for solid information about the products you’re going to buy.

The Federal Trade Commission recently settled allegations that N.E.W. Plastics Corp. made deceptive environmental benefit claims for its plastic lumber products. According to the FTC, N.E.W. Plastics exaggerated how much recycled plastic it used in some products, and falsely claimed all its products could be recycled.

Blog Topics: 
Homes & Mortgages

Another chapter in free grant fiction

Free grants for regular people? The chance at some string-free money might seem like a godsend. But promises of free grants are just another scam to get your money.

That was the case with Cash Grant Institute, the FTC says. In fact, the man behind the scam — Paul Navestad — was ordered to pay more than $20 million. But he didn’t. So today the FTC announced that a federal judge has ordered Navestad to be jailed until he pays up.

money in the shape of a present with a bow

 

Blog Topics: 
Jobs & Making Money

Light at the end of the tunnel . . .

Thanks to a request by the Federal Trade Commission, a federal court has ordered a light bulb company to ante up $21 million for refunds to consumers who bought their LED bulbs. At issue were misleading and exaggerated claims by a company called Lights of America Inc.

Blog Topics: 
Homes & Mortgages

Mystery shopper scam strikes again

It sounds pretty good: you walk into a store like any other customer. Then 20 minutes later, you’re done, ready to write a report that will earn you $50. And then you can do it again.

If Shopper Systems and some companies like it were to be believed, mystery shopping jobs like this were not only widely available, but could generate “insane profit.” All for just $2.95 for training and a week’s trial, then $49.95 a month after that for an up-to-date list of interested retailers — and you’d be free to cancel any time.

But they couldn’t be believed, the FTC says.

picture of shopping bags

Blog Topics: 
Jobs & Making Money

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