Consumer Information Blog

Getting Your Money Back After a Tech Support Scam

If you’ve ever had a virus on your computer, you know what a nightmare it can be — a slow computer that crashes unexpectedly, your contact lists getting messages that you didn’t send, your online accounts vulnerable to hacking.

Perhaps just as frustrating as a virus infecting your computer? Paying someone to get rid of a virus that isn’t there.

Blog Topics: 
Privacy & Identity

How to Help Victims of Typhoon Haiyan in the Philippines

The devastation caused by Typhoon Haiyan in the Philippines has left many people asking how they can help. If you’re looking for a way to give, the Federal Trade Commission, the nation’s consumer protection agency, urges you to do some research to ensure that your donation will go to a reputable organization that will use the money as promised — and as you intend.

Blog Topics: 
Money & Credit

Honor Our Vets

Veterans Day is a special time to honor all those who have served our country. According to the Department of Veterans Affairs, more than 22 million veterans live in the U.S. today. And yet, for all the grateful Americans who celebrate these heroes, there are scammers trying to take advantage of veterans and current servicemembers.

The FTC’s Consumer Center has loads of information to help veterans and their families fight back against fraudsters.

Blog Topics: 
Jobs & Making Money

If You’re Considering a Vocational School…

Going to a vocational school, also known as a trade, career or correspondence school, can be an effective way to train for a skilled job as an automotive technician, medical assistant, electronics technician, or any of a number of other positions. Before you commit to a school, though, it’s a good idea to research its training program, its record of placing graduates in jobs, and its fees.

Blog Topics: 
Jobs & Making Money

North of the Border, Up Canada Way

North of the border, it’s Media Literacy Week. This year’s theme is “What’s Being Sold: Helping Kids Make Sense of Marketing Messages” – which, of course, is a theme that makes sense in the US, too.

Blog Topics: 
Money & Credit

Lend an Ear: Free Webinar for Librarians

Do your library patrons have a variety of backgrounds, cultures, literacy levels, and learning styles? Are they looking for information on managing money, credit & debt, recovering from identity theft, or avoiding fraud? You probably would love to get your hands on helpful information that’s clear, direct, and easy-to-use, right? Then tune in November 13 at 2 pm EST! The Public Library Association and the FTC are teaming up to present a free webinar about reaching out to patrons  who have consumer questions and who need just basic information, plain and simple. Hear how the FTC partnered with the Center for Applied Linguistics to create Consumer.gov and its easy-to-use consumer resources. The site has tip sheets, short  videos, and audio read-alongs to share what someone needs to know and do on important consumer issues.

Blog Topics: 
Money & Credit

The jig is up for bogus debt collection and rate reduction operations

The FTC continues to crack down on fake debt collection and credit card interest rate reduction scams. We recently obtained a court order that imposes a $25.3 million judgment against the mastermind of two schemes that bilked consumers out of millions.

Blog Topics: 
Money & Credit

What’s a Healthy Weight Loss Plan?

The most reliable way to lose weight and keep it off? Consume fewer calories and get more exercise.

Blog Topics: 
Health & Fitness

Veterans: Don’t Get Schooled

You’ve served the nation and maybe you’re thinking about heading back to school to start the next chapter of your career. Colleges are there to help you, right? Hmm, not so fast. Not every school has got your back. Some for-profit schools may care more about boosting their bottom line with your VA education benefits. Some may even stretch the truth to persuade you to enroll, either by pressuring you to sign up for courses that don’t suit your needs or to take out loans that will be a challenge to pay off. In 2010, the Inspector General of the U.S. Department of Education (ED) said that 70% of the agency’s current fraud investigations were focused on for-profit schools.

Blog Topics: 
Jobs & Making Money

You Have the Power

Do you send money to friends or family overseas? Or to a business? If so, as of right now, you have the power: to shop around, to make informed decisions, to cancel (OK, that power only lasts for 30 minutes, but it’s something), and to know where to complain.

Blog Topics: 
Money & Credit

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