Consumer Information Blog

Do you know how to prepare for a weather emergency? Let the FTC help show you the way

September is National Preparedness Month and a good time to prepare your family, pets, and property for extreme weather situations. The FTC has information to help you prepare for, deal with, and recover from different aspects of a weather emergency.

Blog Topics: 
Money & Credit

Taking Health Care Scams Off the Market

Starting October 1, people will have new ways to buy health insurance under the Affordable Care Act. As opening day approaches, the media will no doubt carry more stories about the Health Insurance Marketplace, how to enroll, and where to get legitimate help. Now that’s the kind of news you can use.

One other piece of news that’s useful: federal and state agencies are working together to encourage consumers to report scammers who use the Health Insurance Marketplace as bait.

Blog Topics: 
Health & Fitness

A Text Twist on Debt Collection

Yet another text message. Who’s this one from? Seriously? A debt collector?

Getting texts from debt collectors might be annoying, but it’s not illegal. What is illegal is an incomplete disclosure and a harassing or deceptive attempt to collect money. For example, it’s against the law for debt collectors to pretend to be attorneys or falsely threaten to sue you, regardless of how they communicate — through texts, through letters, or through phone calls.

Envelope Image

Blog Topics: 
Money & Credit

Common Sense Protections for Your Financial Information

To some scammers, older Americans are an attractive target — over a lifetime of saving, they may have built up a nest egg for retirement or equity in their home. Like Willie Sutton, scammers go where the money is. So banks and other financial institutions play a key role in protecting their customers from abuse and exploitation. Financial institutions are often in the best position to recognize suspicious activity relating to an account.

You Can’t Win

Is it your lucky day? If you’ve gotten a call or letter saying you’ve won a big cash prize, and just need to pay a small fee to claim it, maybe not.

an open mailbox with mail in it

Blog Topics: 
Money & Credit

Hispanic Heritage Month: Protecting Your Wallet

Whether you’re setting out on your own or teaching people about financial issues like making and saving money, using credit, or managing debt, it pays to have some everyday strategies.

Managing your finances takes time and effort—and can raise lots of questions. That’s why we’re hosting a Hispanic Heritage Month Twitter chat in Spanish this Thursday, September 26, at 1 p.m. Eastern/10 a.m. Pacific. FTC staff will be ready to take your questions –  in Spanish.

Blog Topics: 
Money & Credit

A Healthy Check

With cold and flu season just around the corner, you might be considering ways to boost your immune system. Before you spend any money on a dietary supplement that claims it can prevent or treat the common cold, you might want to read up on two recent FTC cases.

Iovate Product Images

Blog Topics: 
Health & Fitness

Heads Up!

Here’s a heads up: we’ve updated our kids’ guide on online safety, and we’re giving away copies… for free! We encourage you to order as many as you’d like. And here’s an idea: share the Heads Up publication with the kids in your life during National Cyber Security Awareness Month coming up in October.

Heads Up Guide

Blog Topics: 
Privacy & Identity

This Discount Card Was No Deal

What would you do if you thought your insurance benefits were on the line?

The FTC has charged AFD Medical Advisors in a telemarketing scheme that allegedly targeted older people and convinced them to pay $299 for a "YourRXCard" or "RXrelief' prescription benefit card that would supposedly give them big discounts on prescription drugs. According to the FTC, the company claimed it was affiliated with Medicare, Social Security, or legitimate insurance companies, and led people to believe they had to buy the cards to continue receiving their existing insurance benefits.

medical stethoscope image

 

Blog Topics: 
Health & Fitness

You Know Something We Don’t Know

Want to know what kind of scams we’re hearing about related to the Affordable Care Act?  Some of you have told us what you’re seeing. And we’re hoping that more of you will fill us in.

Here’s what we know so far...

Blog Topics: 
Health & Fitness

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