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Consumer Alert

A Restructured Herbalife

Lois C. Greisman
When the FTC settles with – or sues – a company, we’re often trying to stop illegal behavior, return lost money to people as often as we can, and generally make unfair things fair and deceptive things
Consumer Alert

Scammers push people to pay with iTunes gift cards

Amy Hebert
One thing we know about scammers — they want money, and they want it fast. That’s why, whatever the con they’re running, they usually ask people to pay a certain way. They want to make it easy for
Consumer Alert

Scammers can fake caller ID info

Andrew Johnson
Your phone rings. You recognize the number, but when you pick up, it’s someone else. What’s the deal? Scammers are using fake caller ID information to trick you into thinking they are someone local
Consumer Alert

Scammers offering to help with disability applications

Andrew Johnson
Scammers are trying to get personal information from people by pretending to help with applications for disability benefits and claims. A recent alert from the Social Security Inspector General warns
Consumer Alert

How to write an effective complaint letter

Colleen Tressler
Having a problem with a product or service can be frustrating. When you’re trying to resolve a problem with a company, the first step should be to discuss your concerns with a representative of the
Consumer Alert

Scammers Impersonate the Police

Alvaro Puig
We know scammers are out there, impersonating the authorities and conjuring up different schemes to fool people into giving them money. They might say they’re calling from the IRS because you owe
Consumer Alert

Faking it — scammers’ tricks to steal your heart and money

Aditi Jhaveri
Not everyone using online dating sites is looking for love. Scammers create fake online profiles using photos of other people — even stolen pictures of real military personnel. They profess their love
Consumer Alert

Section 8 scammers cheat people seeking housing

Lisa Lake
If you’re looking for Section 8 housing assistance, here’s something you need to know: scammers have made websites that look like registration sites for Section 8 waiting list lotteries. If you pay a
Consumer Alert

A pack rat’s guide to shredding

Lisa Weintraub Schifferle
Shredding Infographic Is your home a pack rat’s paradise? You’re not alone. As you start spring cleaning, are you wondering what to keep and what to shred? We’ve looked at experts’ advice and compiled
Consumer Alert

It’s the IRS calling…or is it?

Jon Morgan
Here at the FTC, we think about scams all day long. What are the scammers’ new angles? How can we keep ahead of them? We hear from people about the scams they see, and we turn that into tips people
Consumer Alert

Package delivery scam — delivered to your inbox

Aditi Jhaveri
Expecting packages shipped to your home this holiday season? You’re not the only one… scammers are, too. Did you get a text message with a shipment tracking code and a link to update your delivery
Consumer Alert

Online sellers stung by scammers spoofing PayPal brand

Christina Tusan
Selling your used stuff online has become commonplace. So have scams taking advantage of the good names of reputable online companies. At the FTC, we’ve heard from people stung by scammers spoofing
Consumer Alert

A new dog…and scammers’ old tricks

Lisa Lake
Lots of people feel the urge to cuddle and care for a puppy – especially one that doesn’t have a home and needs all the TLC an animal lover can give. But if you see an online ad for a dog, or any pet
Consumer Alert

These online high schools didn’t make the grade

Aditi Jhaveri
Looking for a way to get your high school diploma or a college degree online? You’ll want to read this. Today, the FTC announced a case against several companies that sold fake high school diplomas
Consumer Alert

Be on the lookout for timeshare resale phonies

Lisa Lake
The FTC and state consumer protection agencies have shut down dishonest timeshare resellers for bilking timeshare owners out of millions of dollars. If you’re selling a timeshare, listen carefully for
Consumer Alert

Random text? Wait, wait, don’t click that!

Bridget Small
Here’s a tip that’s worth repeating: Don’t click on a link in a text message you get on your phone that says you’ve won a terrific prize or a gift card. Don’t reply either. It’s probably a scam. The
Consumer Alert

Random text message? No real prize is waiting for you

Cristina Miranda
We’ve said it before, and we’ll say it again: Don’t reply to — or click on — a link for a random text message you see on your phone saying that you’ve won a prize, gift card or an expensive electronic
Consumer Alert

“One-ring” cell phone scam can ding your wallet

Colleen Tressler
(View or share the YouTube version of this video.) Who’s calling now? That number doesn’t ring a bell. Hold the phone, says the Federal Trade Commission. You could be a potential victim of the growing