Consumers are getting more robocalls than ever. Technology is the reason: Companies are using autodialers that can send out thousands of phone calls every minute for an incredibly low cost.
Using its enforcement authority, the FTC has stopped companies responsible for billions of illegal robocalls that have offered fraudulent credit card services, so-called auto warranty protection plans, medical discount cards, and grant procurement programs.
The Commission conducted a market-stimulation challenge in 2012, awarding prizes to innovators who developed technical solutions to the problem of illegal robocalls. The agency’s efforts to stimulate technological solutions continue, including through a contest at DEF CON 2014. In addition, the FTC is continuing aggressive law enforcement efforts, pursuing innovative strategies to gather evidence against robocall kingpins, producing consumer education, and coordinating with industry and other experts to fight robocallers.