Tag: debt collection

At the Federal Trade Commission, when we say we protect the nation’s consumers, we mean that the agency protects every community in the nation from fraud and scams. This includes African Americans, Asian Americans, Latinos, Native Americans,...

Your caller ID says “FTC” or “IRS,” and the phone number has the “202” Washington, DC area code. You might even look the number up and see that it’s a real government phone number.

But the person calling isn’t really from the FTC, IRS, or...

If you’re behind on your bills, you’ll probably get calls from debt collectors. Their job is to get you to pay or make arrangements to pay. But any debt collector who harasses or threatens you is breaking the law. The Federal Trade Commission’s...

Calls from debt collectors can add to the stress of having financial problems. When those calls involve harassment, threats and intimidation, the situation can get even worse — especially if you don’t know your rights.

The FTC enforces the...

You work at a small business, nonprofit, church, or local government agency, and you get a call: Someone wants you to confirm your contact information for a directory. Sure, no problem.   

But there is a problem: Soon, you’re opening an...

On October 23rd, 2014, staff from the Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB) will be at The Pointe Conference Center at California State University in Long Beach to co-host a roundtable featuring consumer...

The FTC is going to sunny California!

If you are near Los Angeles July 19 – 22, visit the FTC booth at the National Council of La Raza (NCLR) annual conference! I’ll be there, with other bilingual staffers, to answer your questions relating...

It’s stressful enough getting calls from debt collectors for bills you actually owe. But if you’ve ever been harassed and threatened for debts you’ve never even heard about, let alone accrued, it can be downright harrowing – and quite possibly...

The law is clear: debt collectors can’t use abusive, deceptive or unfair practices. Debt collectors who cross that line will end up in trouble with the FTC. That’s what happened to RTB Enterprises, Inc., a Houston company that collected debt as “...

If you’re looking for help to improve your financial situation, the last thing you need is a company that will take you out of the frying pan and into the fire. And yet that’s just what an Irvine, California-based debt relief operation did to...

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