Tag: debt collection

The Federal Trade Commission and Consumer Financial Protection Bureau don’t play games when it comes to making loan servicers pay for illegal and unscrupulous behavior. Case in point: Green Tree Servicing LLC.

Today, the FTC and CFPB...

Every spring, the FTC issues its Annual Highlights for the previous year. It’s like a corporate annual report, summarizing what we did and how we did it. Interested in our mission to protect consumers? Here are some of 2014’s highlights:

We...

The caller is irate, intimidating and — despite the foul language — sounds convincing. He says you must make good on a payday loan or your wages will be garnished. If you applied for a payday loan before, you might start questioning your memory...

Do you work at a doctor’s office? A nonprofit? How about a church, retirement home, or small business? Then you might be interested to hear that the FTC has stopped some scammers targeting businesses and organizations like yours.

Here’s how...

Respectfulness and politeness — they’re valued in many close-knit communities. But when you’re dealing with a scammer, those values can backfire, as we’ve heard during our ongoing effort to fight fraud in every community. Scammers try to take...

Today, the FTC announced its top 10 consumer complaints for 2014. Of the more than 2.5 million consumer complaints received…

Identity theft once again tops the list, with 13 percent of total complaints filed.Debt collection held steady as the...

On the heels of their victory against National Check Registry, the FTC and the New York Attorney General teamed up again to announce two complaints against debt collectors that allegedly used a slew of abusive and deceptive tactics to pressure...

There’s the “A List,” and then there’s the “D List.” I know which one I don’t want to be on.

Now the FTC has its own version of the “D” List — its list of banned debt collectors.

Consumer complaints to the FTC about abusive debt...

It’s about that time again. Are you ready?

Every year, National Consumer Protection Week (NCPW) encourages people and businesses to learn more about avoiding scams and understanding consumer rights. This year, NCPW takes place March 1-7,...

If you’re behind in paying your bills, you may be contacted by a debt collector, but that doesn’t mean a collector can treat you unfairly. Under federal law, debt collectors — including collection agencies, lawyers who collect debts on a regular...

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