Tag: product

Having a problem with a product or service can be frustrating. When you’re trying to resolve a problem with a company, the first step should be to discuss your concerns with a representative of the business. If a phone call or email doesn’t...

It’s no surprise that gamers excited about the release of a new gaming console would go online to see what people are saying about it. But they might be surprised to learn that some people who posted video reviews were paid to say positive things...

Spot a good deal on a skin care product online? Some ads say you can try a product out for free before committing to it. But know this: “free” trials aren’t always free — they might come with hidden fees and other strings attached.

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Look at the label on a bottle of diet pills or another weight loss product. What ingredients do you see? Unfortunately, you might not be seeing the whole picture.

The Food and Drug Administration (FDA) has found hidden drugs and chemicals...

The warm luster of laminate wood flooring can give your home or office an inviting and natural look. But, according to recent press reports, some laminates imported from China produce potentially hazardous emissions of formaldehyde, a known...

Thinking about using a company, product, or service based on online reviews? You’re probably interested in getting the best service – and price – for your money. You might have read what other customers have written to help with your decision....

Ever wonder about the difference between a warranty and a service contract? Well, wonder no more.

Many consumer products, including cars, appliances and electronic devices come with a warranty — the manufacturer’s promise to stand behind...

The holidays are over. Hope you had a grand time! I know I did, but I also know a few people who are experiencing a bit of post-holiday frustration with products and services they bought. But never fear, the FTC is here with some tried and true...

So, a frog hops into a bar and says, “Hey, did you hear the one about DermaTend?” Apparently, explained the frog, ads said this product removed moles, skin tags and warts — fast and permanently. Better yet, it was supposedly doctor-recommended...

Many companies have tag lines designed to catch your attention; many are true and backed up by good, solid evidence. Others… not so much. They may be downright deceptive.

Have you heard this one? “Get High School Skinny!” That’s what...

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