Tag: refunds

If you’re a regular reader here, you might know the FTC gets more complaints about debt collection than about any other industry. And you might have read a thing or two about what we do about debt collection. Like the giant law enforcement sweep...

I know what you’re thinking. It’s barely Halloween and the Christmas decorations are up. You’re worried because you don’t have a lot of cash or don’t want to run up a lot of debt.

The good news is that some sellers offer layaway to help you...

You found the perfect set of bed linens and matching curtains online. You place your order and charge it to your credit card. The site says your order should arrive in two weeks. Two weeks go by, then three and four, and still no bedding or...

Having a problem with a product or service can be frustrating. When you’re trying to resolve a problem with a company, the first step should be to discuss your concerns with a representative of the business. If a phone call or email doesn’t...

Have you ever been invited to an in-home sales party and felt pressured to buy something? Well, if you regret your purchase, the FTC’s Cooling-Off Rule may be able to help. But time is of the essence.

The Rule gives you a 3-day right to...

The FTC’s Cooling-Off Rule gives you a 3-day right to cancel a sale made at your home, workplace or dormitory, or at a seller’s temporary location, like a hotel or motel room, convention center, fairground or restaurant. It also applies when you...

In the largest FTC debt collection refund program to date, the FTC is returning nearly $4 million to people who were harassed by Asset & Capital Management Group, a debt collection business that used dozens of fake names. According to the FTC...

If you shop online — and who doesn’t? — you might notice that some websites let you pay with bitcoins.Virtual or crypto currencies like Bitcoin can be a fast way to pay online, or in person with a mobile app.

But using virtual currencies...

Once upon a time, a long time ago, a company called Lane Labs marketed products made out of shark cartilage, claiming they could treat and cure cancer. Only, not so much. The FTC sued the company in 2000, they settled, and paid a hefty sum. The...

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