Tag: refunds

The FTC announced today that it will mail more than $700,000 in refunds to people who thought they paid for medical insurance but were sold worthless medical discount plans instead.

The FTC and the Tennessee Attorney General charged that...

The FTC is mailing several hundred refund checks to Spanish-speaking consumers who lost money to Dinamica Financiera. The company falsely promised foreclosure relief and mortgage loan modifications.

For questions or general information...

When money’s tight, work-at-home opportunities can sound like just the thing to make some extra cash. Unfortunately, many of these “jobs” are rip-offs. Today, the FTC announced that it will mail over 50,000 refund checks to consumers who were...

Shopping online? A little research can help you get the best deal and avoid unnecessary hassles.

New products that make big claims about health benefits seem to pop up all the time — like ads for dietary supplements that claim they can help you lose weight, get allergies under control, or prevent the common cold. But how do you know if those...

Disappointed by a product or service you’ve paid for? The FTC has tips to help you get your money back. You can use our sample complaint letter to ask the seller or manufacturer for a refund, get tips and strategies for making your case, and find...

Disappointed by a product or service you’ve paid for? You don’t have to settle for shabby performance. Most businesses want to keep you happy so you'll keep coming back. These strategies and our sample complaint letter can help.

Return To...

Use this sample to draft a complaint about a product or service.

Want help resolving a consumer problem? Check out these tips and strategies.

[Your Address][Your City, State, Zip Code]

[Date]

[Name of Contact Person][Title...

Scam artists buy and sell "sucker lists" with the names of people who already have lost money to fraudulent promotions. These crooks may call you promising to recover the money you lost or the prize or merchandise you never received — for a fee...

Produced in cooperation with the Direct Marketing Association and AARP

Shopping by phone or mail is a convenient alternative to shopping at a store. The Federal Trade Commission’s (FTC) Mail or Telephone Order Rule covers merchandise your...

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