Tag: phone

What do you say to a group of thieves that steal more than $20 million from tens of thousands of older consumers? The FTC says, “Gotcha!”

The FTC filed a lawsuit in federal court to stop a multi-million dollar cross-border telemarketing...

As an agency with civil law enforcement authority, the FTC likes a criminal bust as much as anyone. And, just last month, our colleagues at the Department of Justice (DOJ) and US Postal Inspection Service (USPIS) delivered a good one. Listen to...

Every year, thousands of people lose money to telephone scams — from a few dollars to their life savings. Scammers will say anything to cheat people out of money. Some seem very friendly — calling you by your first name, making small talk, and...

They’re baaaack!

No, not poltergeists. Scammers. And they want your last penny.

We’ve written before about tech support scams — where a caller claims that your computer has a terrible virus and needs immediate attention. The scammer...

In a recent twist, scam artists are using the phone to try to break into your computer. They call, claiming to be computer techs associated with well-known companies like Microsoft. They say that they’ve detected viruses or other malware on your...

Cramming happens when a company adds a charge to your phone bill for a service you didn’t order or use. Cramming charges can be small, and they may sound like fees you do owe.

If you don’t recognize or understand a charge on your phone...

OK, it’s not really Check Your Phone Bill Day. But how about checking your wireless phone bill anyway? Pull it up online, dig out your paper copy, or if you don’t get a detailed bill from your phone company, go ahead and ask for one (we’ll wait...

This video, produced by the General Services Administration, describes the FTC Robocall Challenge and introduces one of the winners.

Consumers may get some added protection from fraudulent telemarketers under some proposed changes to the FTC’s Telemarketing Sales Rule. Right now, the Rule spells out when telemarketers can call and what they must say. The FTC has proposed...

FTC staff are ready to host the one-day roundtable on mobile cramming tomorrow, May 8, 2013, in Washington, D.C.

Mobile cramming happens when a company charges your phone bill for a service, without you knowing.

A live webcast will...

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