Tag: phone

People have long complained about unauthorized charges — cramming — on the bills for their landlines. The FTC has responded loudly and clearly, bringing more than 30 cases, getting tens of millions of dollars back for consumers, and advocating...

In this video produced by the General Services Administration, Kati Daffan, a Federal Trade Commission attorney, shares five strategies consumers are using right now to fight illegal robocalls.  We appreciate the hundreds of people who sent in...

Contrary to re-circulating email:

There is no new cell phone national do not call database. There is only one National Do Not Call Registry. It is operated by the Federal Trade Commission and covers both cell and landline phone numbers....

Despite viral email, there is no new cell phone database.

Consumers may place their cell phone number on the National Do Not Call Registry to notify marketers that they don't want to get unsolicited telemarketing calls.

The truth...

The Federal Trade Commission cracked down on a massive international scam that tricked tens of thousands of computer users into believing their computers were riddled with malware and then paying the scammers hundreds of dollars to “fix” the...

If you receive a call or message asking for a donation to a charity, ask lots of questions before you give any money. Avoid giving cash and don't wire money — use a credit card or write a check directly to the charity. Find additional tips to...

Stop unwanted sales calls by registering your home phone number at DoNotCall.gov, or by calling 1-888-382-1222. Registering is free, and your number will stay on the Do Not Call Registry forever.

Each year, telemarketing scammers target millions of people with offers for credit, "free" prizes and more to get them to wire money or give up their account information. Know the warning signs of phone fraud.

Chances are, you did not win a million dollars in a lottery you don't recall entering. Nor do you have a bevy of "free" prizes waiting for you as a reward for being a valued customer. So, if a telemarketer calls with this kind of news and asks...

Few things can be more annoying than answering the phone while you're in the middle of something — and then being greeted by a recording.

If you receive a robocall trying to sell you something (and you haven’t given the caller your written...

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