Tag: complaint

If you’re behind in paying your bills, you may be contacted by a debt collector, but that doesn’t mean a collector can treat you unfairly. Under federal law, debt collectors — including collection agencies, lawyers who collect debts on a regular...

The holidays are over. Hope you had a grand time! I know I did, but I also know a few people who are experiencing a bit of post-holiday frustration with products and services they bought. But never fear, the FTC is here with some tried and true...

Nothing like a hot cup of coffee and the morning paper to start the day, right? Well, for many subscribers and newspaper publishers across the country, bogus renewal notices are leaving a bitter taste.

Here’s what’s happening: You get a...

The FTC joins with other federal agencies to celebrate Hispanic heritage from Sept. 15 – Oct. 15 during our nation’s official Hispanic Heritage Month. But the FTC uses enforcement and education every day, all year long, as part of its mission to...

The FTC sues companies that make deceptive claims about their products or services. When we settle a case we try to get refunds for consumers who lost money, if that’s possible.

Following a recent settlement with Prime Legal Plans LLC, the...

Of course, you know the FTC is the nation’s consumer protection agency. Did you know that we also work with our international partners to collect complaints and protect consumers around the world?

Today, FTC staff are meeting in Panama City...

If a business doesn’t deliver on its promises or someone cheats you out of your money, the Federal Trade Commission wants to hear about it. Our new Mobile Complaint Assistant at ftc.gov/complaint makes it possible to file a complaint using your...

“They got me.”

If you’ve ever been taken in by a bogus product or service, that may be the first thing you think just as you get that sinking feeling in your stomach.

Fortunately, the FTC’s mission is to get them – the scammers and...

The FTC announced its top 10 consumer complaints for 2013 today. Of the more than 2 million consumer complaints received…

Identity theft leads the field, with 14 percent of total complaints filed. Thirty percent of those were tax- or wage-...

Veterans and their families deserve truthful information when choosing how and where to use their military education benefits. Are you getting the straight scoop on what your program will cost, the likelihood of graduating and the chances for...

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