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Proposed Changes Would Protect Consumers from Deceptive Telemarketing

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Consumers may get some added protection from fraudulent telemarketers under some proposed changes to the FTC’s Telemarketing Sales Rule. Right now, the Rule spells out when telemarketers can call and what they must say. The FTC has proposed changing the Rule to end the use of certain payment methods that fraudulent telemarketers prefer and as a result, increase protection for consumers.

The proposed changes would make it illegal for telemarketers and sellers to use unsigned checks and “remotely created payment orders,” payment methods that have allowed scammers to dip into consumers’ bank accounts without getting the proper authorization. The proposed changes also would bar telemarketers from using “cash-to-cash” money transfers and “cash reload” mechanisms, still other payment methods that fraudsters have used to take money quickly and anonymously.  

The TSR already bans telemarketers from asking for fees in advance when they offer to help someone recover money lost to a telemarketing fraud; in the FTC’s experience, those offers usually are part of a deceptive scheme. The Agency wants to expand that ban, so telemarketers can’t ask for an advance fee when they offer to help recover money from any prior transaction.

You can learn more about how to limit unwanted telemarketing calls, including pre-recorded calls, or you can read the full notice of proposed changes, and submit a comment.


some indian? pakistani? telemarketers are making my familys life miserable by callinf from 484 876 1474 /678 833 9357 and using extremely rubbish language and challenging me to go to govt to file complaint i did file complaint with ftc /verizon but no result.

STOP ANSWERING THE PHONE! Problem solved.You have no moral obligation to react when a bell rings. Apparently you salivate though......

hanging up saves only you. that's selfish... so pick up.. annoy them back, collect as much info as you can and report it.. buy/donate nothing ever from a call you didn't make. give no personal info.. but waste their time save others from getting a call. make telemarketing (be it legal or illegal one) a non profit making waste of time. that's how you get a change to happen. if the bank or social security needs you they ask you to come in to office not call to verify your info they have on file. your credit cards have a number to call if someone says they work for them bla bla call the number on your card don't believe the caller. if more people were protective of the innocent and good not just protect self. selfishness, ignorance and greed would not be so useful of tools to a scammer. report to ftc / warn friends and family/ inform public / donate only at a fund raiser event or organization you have researched not one that calls you. if we stop all telemarketing as profitable the scammers cant hide. Legit company's and organizations have other ways to reach you let them know telemarketing isn't a good way.

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