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Lend an Ear: Free Webinar for Librarians

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Do your patrons have a variety of backgrounds, cultures, literacy levels, and learning styles? Are they looking for information on managing money, credit & debt, recovering from identity theft, or avoiding fraud? You probably would love to get your hands on helpful information that’s clear, direct, and easy-to-use, right? Then tune in November 13 at 2 pm EST!

The Public Library Association and the FTC are teaming up to present a free webinar about reaching out to patrons  who have consumer questions and who need just basic information, plain and simple. Hear how the FTC partnered with the Center for Applied Linguistics to create and its easy-to-use consumer resources. The site has tip sheets, short  videos, and audio read-alongs to share what someone needs to know and do on important consumer issues. These resources are ideal for people with challenges reading English, and are helpful for everyone, including those of us with too much to do and too little time. Find out how to use these free tools in your programs.

UPDATE: Log-in instructions

Consumer Protection Basics, Plain and Simple – Helping All Your Patrons.

Please join us up to 15 minutes early to make sure you can connect.This webinar uses WebEx; audio is provided via conference call, so please connect via phone and computer. If you are unable to join the WebEx presentation, slides will be available online. Please call in to find out how to access them.

Conference Call --  Dial-In Number: (877) 777-1967        Confirmation Number: 307972 (if needed)

WebEx -- Event link: :

Event number: 996 536 823 (if needed)
Event password: M33ting (if needed)

We strongly recommend that you test your computer prior to joining the presentation. You can test your computer system at any time at Due to the large audience, we are unable to troubleshoot Webex connections. If you need help getting connected, please use the Webex Online help at

IMPORTANT NOTICE: Space is limited and we will not be recording this session.

Blog Topics: 
Money & Credit

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