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“They got me.”

If you’ve ever been taken in by a bogus product or service, that may be the first thing you think just as you get that sinking feeling in your stomach.

Fortunately, the FTC’s mission is to get them – the scammers and cheats – and to return the money they made back to you.  

When the FTC sues a company that made deceptive claims about its products or services, we strive to get people refunds as part of the resolution of the case. The amount depends on how much the defendants are able to pay, how much the court orders for refunds, and how many people apply for a refund.   

Learn more about the FTC’s redress process, how to resolve consumer problems, and get the latest information about the FTC’s recent cases resulting in refunds. And please file a complaint with the FTC if you’ve been taken in by a scam or misled by dishonest product or service claims.

Blog Topics: 
Money & Credit


I was scammed by a Company in TX, Credit Solutions, they folded and took over $2500.00 to pay down my debt. They never payed anyone a penny, but took money from my account on a monthly basis.

Dear Tired of Fighting,

I strongly encourage you to file a complaint with the FTC. While we do not handle individual matters, complaints help us track these kinds of scams and often lead to investigations - which, in turn, can lead to the FTC taking legal action against the business on behalf of consumers.

Also, please read this article about managing debt -- especially these sections specifically addressing debt relief services and credit repair scams.

I hope it all works out.


Hii sir my name is A.S ,  Am the college student,sir i lost money of 14000 through online frude, one of the lady from toshiba company as called me her name is shriya reddy and number (9873784756) the call as come from delhi.

she said that before joining to the company the employee should deposit 14000 in advance, and money get refundable according her notice i made payment, but after the i didnt get money refundable and while am calling to her number she is not attempting my call i am came to know she has done fraud to me.and i made a payment through online paytm i will provide all payments for what i made the payment (8826808780,7065481712,8743042016,7835937414,9891509618,8510068509) for these number i made the payment sir please find her i make my amount refundable in request and find her and make her stop doing such a online fraud

Hii my name is G.P . Igot a call from reliance career and they conducted a written test and a teliphonic interview and said that i was selected for a toshiba company and i need to pay 850 for processing fee and i have done it through paytm.
I cant understand what to do please help me

It sounds like you paid someone who promised to give you a job. When you pay for a promise, it is usually a scam. These people probably do not really have a job for you.

A genuine employer or job firm should not ask you to pay for the promise of a job.

This FTC article has tips about job scams.

Bro, the same thing was happened to me
I've paid Rs 21,850 through paytm. Now I have no idea what to do. So, if have any information please tell me what to do.

i to got the message regarding the job to pay a some of 850 rupees.

Hi!2015 when my wallet w/ chk book & debit card was lost and i reported to chase bank,they changed my debit card number but they didnt close or stop the checks.now after 2 yrs i found out that most of the chks fr 2015 was not my signature.i called yo costumer service and file for dispute they transfer me to claim department and after 3 days of waiting i xalled them again and they denied my complain.reason cause the time frame,they donr even realized if i found that ,right away im gonna call them and dispute.by the way ,they clise my accnt now i knw its too late for my protection,but im just wondering why did they gave my service charged back on my account.it was service fee yr 2015,2014.it was 5 fees refunded just this month of june2017..os it a good hint that i can still get my money back?

Hi santhosh, Same thing had happen to me.They asked me to pay 8000,later 2000 and then 24000. Totally i had paid 34,000. Did you get the money refunded?if not lets give a complaint

Bro, same thing happened to me. I've paid a total of ₹ 21,850. So please tell me what to do. Tell me if there is any information regarding this.

Anyone that makes a payment online and didn't receive services or products call you back and ask for a refund because you were not given the items or services. They usually credit the amount lost

Hellow santosh did you get your money refund or is it still pending

Same thing just happened to me. 101 Tax Solutions from Texas took $1900 from me. Im trying to get it back from my bank.

Very useful information and a great service to otherwise defenseless consumers!

Thanks, Plyman!

I was returned some of my money but not all of it im still looking to see if it is all there. I will contact yall an give yall an update

Hi needofhelp,  I'm glad to hear you've got some of your money back and look forward to your update.  --Lisa

Are you doing anything about the the complaint i sent in on 5/17/14 Robert P

What did you do about the funds that weren't returned? I am in the same situation, most of my money was returned but not all, and it's because the time stamps on the transactions are totally wrong, so they think i was the one doing certain transactions. At this point, it's my word against their incorrect time stamps, and I just don't know what to do.

I have almost given up hope for ever getting my money back but I lost a lot of money on the scamms and fraud. It is really sad that someone could steal money from a person on a fixed income but bills that keep rising. I have given a lot of information from skype, K-Mart, GreenDot MoneyPak and other information Visa who was the only one successful in helping me. This is very important to me and my family. I wish you much success in your fight against these thieves.

Hi Tom,

I regret that you and your family have gone through this and am glad you were able to get at least some resolution.

I encourage you to file a complaint with the FTC against any and all companies that you think have scammed you. Also, please read this information from the FTC - which also includes information on filing complaints and resources from consumer protection agencies in your state.

Best of luck,


i have been scammed also how can i get my money back

You can report a scam to the FTC at FTC.gov/complaint and to your state Attorney General’s office. If you used your credit card, contact your credit card company. If you sent money by wire transfer, contact the fraud department of the wire transfer company.

I was reading your article but what you do when you discover a BANK are using tactics to steal from your line of credit ?

You can file a complaint about a bank with the Consumer Financial Protection Bureua.

Did you get your money back? I just gave my money and realized its a scam and they arent picking up my phone calls.

I was misled by a company called Kehlmann and krantz monetary group they promised me loan and said I needed to send 1400 dollars to receive the loan I did and never received the loan because they kept asking me to send money for the insurance

Hi Gerald, It's wrong that this happened to you. Here are two things I recommend you do: File a complaint with the FTC and the consumer protection agency in your state. Also, please read this information on advace-fee loans for your reference. --Lisa

Grunspan & Levinsky calabasas California did it to Me for $750 I'm gonna be evicted, my internet and cable are off I was supposed to get 10k

I was thinking of going with Grunspan and Levinsky. They seem legitimate because of the contract they give you. I'm glad I read your review. Thank you.

I jus read this. Glad you put this out here. They almost got me.

Did you deal with Eileen?

How are they legit and aren't legit? How did they fool you? Did you deal with Kim?

I am dealing with Kim . Are they truly a scam ?

Did you ever receive your loan from Grunspan & Levinsky?

Has anyone got money from grunspan and levinsky ? Is it a scam ?

Of course it's a SCAM! C'mon people! WAKE UP! Why would you PAY for a LOAN? A LOAN is for when you NEED money! The ONLY exception would be an application fee if a company needs to run your credit, etc... That would be in the neighborhood of $15-$30. That's it! Also, those things are typically included in the final cost. Meaning if you got a home loan, it would just be part of your closing costs. You don't have to pay them upfront. Applications for government programs (like student loans) that I have seen are always free. Try to deal directly with the company instead of a middle man.

I got a couple of the your friend died funeral home e-mails and just had read the scam alert from the ftc, will read your posts whenever you send them.

Thanks, rocco! So glad you're reading the scam alerts and that they've been helpful to you.

were it my claims ?

Hi SNBxay0676,

The best way to find out the status of a refund claim is to visit this page, which includes cases that resulted in consumer refunds. You can search for your case and it's a good idea to revisit the page to check for updates.


I purchased Sensa from ShopHQ.com in Jan 2012. How do I get my money back?

Hi smmyers,

Please read this article, which details the FTC's refund process. Also, here's information on solving consumer disputes and it's also a good idea to learn how to identify and avoid refund recovery scams.


I also want to know how to get my money back from a Sensa purchase. I followed the links above but I was not able to find any relevant info. The article on the FTC's refund process ultimately goes to a page: Recent FTC Cases Resulting in Refunds. Refunds that either have already been paid out or that are in the process of doing so.

The FTC’s Sensa Hotline number is (202) 326-2784. Call that number for updates on the refund process. Right now, as of May 1, 2014, the refund program administrators are still developing the appropriate process for filing a claim and getting your refund. When this process is determined, the hotline message at (202) 326-3784 will have instructions and the FTC's refund page will also have the information.

Great information for the scampers & pyramid schemes are just another way of getting monies from the elder and younger ones who have not research the companies and pyramid schemes seem to be increasing daily. I try daily to be aware of emails and phone calls. I try and be alerted and my inner instinct always alert me/. Any time something sound too good to be true, it really is untrue and a scheme, scams, or a pyramid is working to get our hard earned monies we worked so hard to received when we retired. Once again thanks for the information and alert news.

Thanks so much, wait4memz!

By the way, if you haven't already, you may want to check out this information on multilevel marketing and sign up for our Scam Alerts.

I hope you can get my money back. I have lodged claims with FTC over a year ago. Perhaps it will help to send you a reminder.

Hi Walesitu,

Please continue to check this site for updates on cases that have resulted in consumer refunds. You may also read more about the FTC's consumer refund process and get more information on how to resolve consumer problems through the FTC and other agencies.


l have business google in new york for maps,videos and music from sept-2009,lam paying 1000 dollares annuals in the desktop office of atlantic express for computers dell,now l have my money in verizon,and they can go to my home office some day 6.30 pm.and give me my money of the business with google from 2009.the peoples of the mobils,are paying by the phone,and maps,videos and music,that they to received,in the phone,but they can do power business,in the time,that they do the job.


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