Be on the lookout for timeshare resale phonies

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The FTC and state consumer protection agencies have shut down dishonest timeshare resellers for bilking timeshare owners out of millions of dollars. If you’re selling a timeshare, listen carefully for the promise of lots of money quickly and a request for an upfront fee. Those are two key signs of timeshare resale scam — and someone you don’t want to do business with.     

In one recent case, Vacation Property Services claimed to represent big-name companies eager to buy timeshares for business travel and events. The company guaranteed timeshare owners hefty returns if they moved quickly on the offer. But first, the company said the owner had to pay from $500 to $2,000, via credit card, in “registration” and other fees to seal the deal.

Timeshare Resale Scams Infographic

Timeshare Resale Scams

The company’s promises of ready buyers, fast sales, big profits and money-back guarantees turned out to be lies. What’s more, the timeshare owners were stuck with debt on their credit cards from paying the “fee” after the company told them that the sale would be complete — and that they’d have their money — by the time the credit card bill came.

If you own a timeshare, question any offers to help you resell it. Be skeptical of companies that:

  • claim the market in your area is “hot” and that they’re “overwhelmed” with buyer requests
  • say they have buyers ready to purchase your timeshare — or promise to sell your timeshare within a specific time
  • guarantee you’ll get big returns on your resale
  • require you to pay fees upfront — even if there’s the promise of a “money-back guarantee”
  • don’t provide a contract — or provide a contract that doesn’t accurately reflect conversations you had   

Read about buying and selling a timeshare, or check out our infographic to see how timeshare resale scams typically work.

Tagged with: scam, travel
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Homes & Mortgages


I also received a contract and it is signed by Mark E. Newman

FINANCIAL INTELLIGENCE AND BLUE RIVER ARE SCAMMERS! Don't fall for this! It cost us $12K and we are working our bank to try to recoup the wire transfers! BIG SCAM! Also, for those who are scammed contact the FBI and your local ATTORNEY GENERAL both in your own state and Financial Intelligence is located! Let's catch these crooks taking advantage of hard working people!

I have been working with Property Management and Investment Group, Inc (PMIG) with similar offer: contract to be signed for over 200K put in escrow for Nueva Vallarta. have to pay 10 times maintenance fee or 17K out of pocket. This is the only up front but seems to good to be true. any others out there dealing with PMIG or the escrow company Stewartstitle

Read the article about timeshares and vacation plans for  information about selling a timeshare through a reseller.

To start, don’t agree to anything by phone or online until you check out the reseller. Contact the state Attorney General and local consumer protection agencies in the state where the reseller is located. Ask if there are complaints are on file. You also can search online for complaints.

Also, ask if the reseller’s agents are licensed to sell real estate where your timeshare is located. Then verify that with the state Real Estate Commission. Deal only with licensed real estate brokers and agents. Get references from satisfied clients.

Thanks Bridget for this information. I called the Corporation Section at the TX Secretary of State office to see if this company, S&M Investment Inc is registered. The company has been registered since 2007 and The Consumer Protection Office had no complaints about the company. I still am a little leary as it sounds too good to go to be true. They called stating they don't require any upfront money but prior to closing they will need $1,980.00 to do the owner verification and ensure there's no lien against the property. The money is supposed to be refunded at closing. This just seems kind of odd especially since it has to be wired. I am going to ask if the money can be sent certified with a cashiers check. They aren't listed on the BBB and I can't find anything on the web about dealings with the company. They do have a generic website. I will still pry around because I am not comfortable. One good thing is that I have friends in the area where the company is supposed to be located so I can have them do the transactions for me in person. Any suggestions at this point from anyone?

Find a local Escrow company that you can walk into their offices. Then insist that they use your escrow company to do the transaction. Watch how fast they disappear when you do this. Or how many excuses they have to use their "escrow" company. You are dealing with scammers. Walk away! FAST~

This company has been pursuing me with a deal where they will wire $36,900 +$4690 to my bank account, or send certified cheque, but it's looking like they want me to pay the $4690 up front first for arrears in maintenance fees. A person from Stewarts Titles in Guadalajara contacted me with a website etc. I haven't gone forward on this.

I am in same situation with PMIG. Did your resale go through successfully; i.e., did you get the funds you expected to receive?

we are also in a dealing with PMIG Inc. offered an over inflated price 3x the amount we paid. Now they want us to deal with Stewart Title. Can anyone weigh in on these two companies?

Do not know of these companies.
But would like to know of a company in California called Resort Transfer and Title Exchange.

I got very similar offer. Sounds like a scam. They changed title companies since the first contact.

Andrew17, what happened with this "no fee upfront" offer? My parents have been offered a higher price for their Nuevo Vallarta property too with same no free up front.

Hi! I just recived a call from Premium International Vacations asking me for the sale of my timeshare.
What happen with you and your timeshare, they really bought it?

Has anyone heard of Vacation Marketing, Inc or the "escro and title company" Closing Escro, LLC? They contacted me wanting to buy my weeks with Bahia Principe resorts and have a contract that looks legit (even had a lawyer look at it and he said it did) but there is no way this can be legit. They want me to pay a 10% transfer fee to that they say is required to come from my bank and it is to be wired to Mexico. Anyway, I had signed a contract before I realized the transfer fee was to be wired to mexico so I am not going through with it. It said in the contract I had to pay them 6% commission if I backed out but since this seems to be a scam I am assuming I can get out of this...any advice on the situation?

Did you get any where regarding Vacation Marketing, Inc. and Closing Escrow, LLC? We are in the middle of the situation and sadly I believe we have been taken for several $K. 354

The time-share reseller, "Premium Marketing International", based in Orlando, FL, claims they should be able to sell my time-share within 90 days. I cannot find any complaints about them..are there any??

This FTC article about timeshares and vacation plans has information about timeshare exchanges and resale. To see what other people say about the company, type the company name and the word 'complaints' into the search bar on your computer. Contact your state and local consumer protection agencies to ask about the company.

Oldman75, what happened with Premium Marketing International? They just contacted us with the same story and want 845$ up front. Which we haven't given them. Told us they were BBB approved. I went to their site, their links do not work. I went to the BBB link on their site and it was the "online BBB", which I'm now going to Google.

It's important to check out a reseller, especially if you think it has given you mis-information about being approved.

This FTC article about timeshares and vacation property has tips. For example, don’t agree to anything on the phone or online until you check the reseller with your state Attorney General, your local consumer protection agency, and the consumer protection agency in the state where the reseller is located. Ask if the agencies have complaints are on file. You also can search for complaints online by typing the company name and the word "complaints" or "reviews" into the search bar on your computer.

This co is a scam....over 50 complaints documented! Want 4000 up front...promised but no results.. Read all the cases! Beware¡!!!!!

Please be aware that this company does NOT exist at all!! They stole my company's address of 12003 S. Pulaski Rd. Alsip,, IL 60803. How did I get so lucky to have Vacation Resort Experts scam others using my address? Not too lucky as I have had to deal with countless people coming into my store and writing asking about this company. I have warned as many people as I can that Vacation Resort Experts is a fake/scam company set out to steal your money!! Do NOT, I repeat, DO NOT send them any money as you will lose your money. You should not have to pay to sell your time share ... that is your first clue that they are scammers. You would not get a phone call to sell your time share ... that is your second clue. We took our time and found out that Vacation Resort Experts is a scam coming out of Mexico. Other than that, we do not know who they are. Their website has been pulled down now, but the pictures, names and addresses on there were ALL FAKE!! Be aware and do not fall prey to their scam. They have now changed their name to Vacation Reservation Experts, but they are still using my store's address to run their scams!! Beware! They have a new website, too by the name Vacation Reservation Experts, but they are running the same scam -- to defraud people out of their money.

Has anyone had experience with W&A Consulting?
They offered a contract with sale price, commissions and tax liabilities. I haven't seen an issue to this point. I hope someone has an experience to share

I've also been contacted by W&A. Although I was told they have almost completed their purchase of 100 weeks at Villa Del Palmar, membership services has no knowledge of either them or John Hoyt at Title Executives Agency.
Had my attorney do a check and he came up with a couple of additional "red flags" I hadn't thought of.

What are the other red it a scam?

The blog post on this page and this FTC article about timeshares and vacation plans have information to help you spot a scam.

I have also been contacted by W & A Consulting to buy my timeshare. I'm curious about the red flags! Would you share?

You can read the blog post on this page and this FTC article about timeshares and vacation plans for information that will help you spot a scam

we've also been contacted by W&A, and they sent us a nice-looking contract that sounded good. Of course they wanted us to 'wire' about $9000 up front to cover the taxes in Mexico. I've reviewed the FTC, but it's not so clear. They do warn, but I wish it was clearer and more definite.

This FTC article abtou timeshares and vacation plans has information to help you. For example, don’t agree to anything on the phone or online until you check on the reseller. Contact the state Attorney General and local consumer protection agencies in the state where the reseller is located. Ask if any complaints are on file.

You also can search online for complaints. Type the company name and the word "complaint" or "reviews" in your browser search bar to see what other people say.

In general, the FTC warns people against sending money to someone you've never met. If you wire money, it's like sending cash. The person on the other end can take your money quickly, no matter what he's promised you.

Anytime you have to pay upfront fees it is a scam when being approached by Premier Rental Solutions and they want $2,200 upfront in no way am I going to fall for that

Has anyone heard of Resort Vacations Inc? We received a call from them yesterday and apparently they got our info from a form we submitted when we went to game at Staples Center. They are sending a group of people from a certain demographic on expensive vacations to "test a new form of travel" and hoping that these people will recommend them to their friends and etc... They said all we need to do is visit and meet them for 90 mins.

Has anyone been approached by Sales Management Systems LTD from Elmhurst, IL? They want to purchase my UVC for more than we paid for it. Using a title company, and requiring a 6% fee/

I was approached by the same company. I am trying to investigate. They sent me their license number and all. I didn't find any filings with the BBB.

They called me too and sent a letter of intent today. Let me know if you find out anything and I will do the same.

We have a similar time share scam by Complete Capital & Business Services LLC out of Denver Colorado. State they do not charge any upfront fees but have we signed the contract that did not mention any fees. The sent a form requesting $4800 to be wired to a Mexican bank for the Publico Notario fees. We will not be sending this money. So now we are getting daily calls stating they will be bringing a breach of contract law suit against us. Bring the contract to our lawyer tonigh

You can report this to the FTC at The information you give will go into a database that law enforcement uses for investigations nationwide.

You can also report to your state Attorney General’s office.

Complete Capital & Business Services LLC out of Denver Colorado is a complete scam. They work with S&R Title in Atlanta George and they are also a scam. We fell for it and sent money and they came back with "sorry but due to unforeseen circumstances we aren't able to close on your transaction. You will receive a full refund within 10 business days". That was on May 9th and needless to say we've gotten nothing back.

Did you find out anymore about this company? I have been contacted by them as well!

I have also been contacted by Sales Management Systems out of Elmhurst, IL. It seems to good to be true (the typical - they'll pay more for our UVC membership than we paid originally). Has anyone figured out if this was a scam?

I was approached by Sales Management Systems out of Elmhurst, IL and it is a scam. They do not physically reside at 340 W. Butterfield Road in Elmhurst (even though this is an office building). Sales Management Systems, LTD is not a registered business (Sales & Management Systems is, but it is completely different business). Further, they are using the Broker License # of a an actual Real Estate agent out of Hampshire, IL. She has hired an attorney and has filed a cease and assist order. DO NOT GIVE ANY INFORMATION TO SALES MANAGEMENT SYSTEMS, LTD. Scammers.

has anybody heard about the company's diamond international events services out of las vegas? and western title escrow corporation? wanting to buy timeshares

We received an offer for resale from them. They made it look like they were Diamond Resorts International on a major "buyback" of units at a very high price. Claimed to be working with Grand Mayan resorts and obviously had some accurate information, but also some false information. The 2 companies are located in LasVegas, but the addresses are different, the logos are different. They are obviously 2 different companies. Beware!

Hi there: We also recently were contacted by Diamond International Events Services and were told we could get $24,000 US for our timeshare at the Mayan Palace. We paid $5,600 US in December 2009. Beware is right. They sounded very professional, they also had a copy of our "contract" in front of them and were definitely smooth talkers. I really do feel very sorry for people who believe them and send money of some kind as this would be a difficult situation to get out of after. I am very glad to have found this website and read a lot of comments with interest. I will pass the word on to others that have timeshares. Thank you to all of you for your advice.

We were just about to sign & return an intent to sell Mayan Palace membership for over 3 times what we paid 5 years ago...has ANYONE dealt with Diamond International Events Services? After reading this thread, "no upfront fees" could mean nothing in a foreign escrow process!

Anyone been sent a contract by First Brokers/Global Federal Trust in St. Louis, MO offering way more money than your timeshare is reasonably worth??

I was approached by All American Real Estate, LLC in Oregon offering me a lot of money to by 10 weeks from the back end of my 15year Genesis Collections agreement at Fiesta Americana and then American International Investment Group sent a contract with a buyer (I did not sign anything) to go forward. I asked about a few items on the contract (regarding the 5% fee etc) and they will not respond via email which made me cautious, they want to answer my questions via phone. I guess so there is no paper trail. Anyone else approached by these companies?

Today I was almost scamed by a caller that told me to go to CVS and get green dot for $205 dollars and then call the number they gave and they would give me directions what I had to do to get my $9000 grant. But I got upset and called the FTC they said the federal Goverment does not charge a fee or does business in this way. Whats going on with these callers scanning people in this way

On 19 May 2014 at approximately 1215 PM I received a telephone call from 949-776-1604 from an organization claiming to be able to lower my interest rate to 6.99%. This is the third such call I have received in as many weeks and the first one with an identifiable phone number. I selected 1 to talk to a human being who said that they represented Chase and Bank of America. His accent and grammar were common to that which I have heard from Asian Indians and there was sufficient lag time to have the telephone call connected to India. This gentleman knew my credit card balance, payment history, and pronounced my last name better than most Americans. He then asked for my credit card number, SSN, address, and mother's maiden name. I knew that this was a phishing call and did not provide any of this information. I instead told him that I would be contacting Chase, the Better Business Bureau, and the Federal Trade Commission. I also told him to remove my phone number from their records and to never contact me again.
I have already contacted Customer Services with Chase and reported this. I have asked that at statement be added to my account that I would not be requesting additional credit, address change, or any other changes.

We have call from Ian Thompson of San Antonio Title (supposedly) to sell time share to Pro Alliance Management. First we have to sign contract and send money to them. Would love to send you all copies of paperwork. My husband is tempted, I am not!!!!

Do you have anymore information on this Ian Thompson? We have received a call also. Thank you.


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