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Cosmetics company crosses the line(s)

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Check out ads for some skincare products and you might have to flip back to the cover to see if you’re reading a beauty magazine or a science text. A company may use technical terms and say its claims are “clinically proven,” but the Federal Trade Commission is concerned that’s not always the case. 

Ads for L’Oréal’s Lancôme Génifique line — which sold for as much as $132 — said the products would “boost genes’ activity,” resulting in “visibly younger skin in just 7 days.” Ads for L’Oréal Paris Youth Code made similar claims about the “new era of skincare: gene science” and that consumers could “crack the code to younger acting skin.”

Businesses must have competent and reliable scientific evidence for claims like this. According to the FTC, L’Oréal’s claims overstated the science. A proposed consent order settles charges that L’Oréal’s gene science claims for Génifique and Youth Code were false or unsubstantiated.

If you’re looking to regain some of your youthful glow, the FTC suggests applying a healthy measure of skepticism when evaluating scientific-sounding claims for cosmetics — or any other product.


Blog Topics: 
Health & Fitness


I do apologize, I'm a first time user. I signed up to receive regular reports from you because I do get things in the mail that might be scams and I just like to know about things ahead of time. So needless to say I am Not Responding to the current letter that is in front of me but I have a major question about something else. I will point out before I asked that question that if this is not the place to ask questions then let me know where I can ask my question in future mailings. My question is about Preston Lord enterprises. Their telephone number is 1 800 4667 419 what they're supposed to be all about, is you pay them $99, refundable deposit, with $5 for priority shipping, all for receiving books that you can staple and mail out. He pays us money prior to mailing these books out in accordance to the number of books that he wants you to mail out after you have Stapled them. I did come across a site online that indicated that they were a scam. Also I was advised by that site to contact you for the response as to whether they are a scam or not. So needless to say you will be my last decision. Whatever you say goes.

We’ve written in this blog before about work-at-home businesses that have turned out to the scams. See blogs A “work at home” scheme that didn’t work and A work at home opportunity that it’s not so golden for more information. You can also refer to the article Work at Home Businesses. If you have a complaint about a company you did business with, you can report it online or by calling 1-877-FTC-HELP.

What about Algenist and their claim that algae has "demonstrated significant anti-aging properties"?

Thank you for finally addressing the beauty product trial issue.i too fell for this scam and only received half of my original purchase price back.I returned the first package unopened and was told the company never received it back and on the second they only received half of the purchase price back ( had my delivery confirmation # this time) and lots of very rude comments with it. Wondering if there is a way to stop all that?

This scam continues! Using different names.
satin Youth. Illuminated skin care. Total Glow Skincare.

Watch out for free trial offers from cosmetic company Parisian Glow. They advertised free trial for products (plus shipping fee). Undisclosed that the trial was only for 14 days at which time the credit card was charged for the full price of the products in addition to automatically adding a monthly charge for access to an e-magazine, which was not request or disclosed in the offer. Contact me for copies of the web page offer and freed trial order forms.

You can report this to the FTC at The information you give goes into a secure database that the FTC and other law enforcement agencies use for investigations. The comments you put here on the blog don't go into the law enforcement database.

Skin Novela anti aging ad online,in JUly 2017 so I ordered a trial crème and paid about $4.95 shipping. Did not like it so thought that was the end of it. I was charged on my visa another $89.95 So Then I was thinking they were sending me more Novela skin product. I complained because I did not want any more and they said they could only gave me $31.48 credit. No product came so when I called today Sept. 7th I was told that charge was for the trial serum. I'm 87 yrs. and was shocked. All this was not made clear to me when I ordered the trial serum which is a only 0.50fl.oz. This is definitely a rip off. Martha

I authorize one time shipping and handling 4.95 and 5.95 billed 2 timnes 84.00 billed 95.49 . Contact customer service offer me third off on the next cancelled order and cancel my debit card . Next 3 rec'd shipped sent it back where is my refund .

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