You are here

Package delivery scam — delivered to your inbox

Share this page

Expecting packages shipped to your home this holiday season? You’re not the only one… scammers are, too.

Did you get a text message with a shipment tracking code and a link to update your delivery preferences? It's a scam. Learn more.

We’ve learned of a phony “delivery failure notification” email making the rounds. It looks like it’s from the U.S. Postal Service — but it’s not. The email says you missed a delivery. But, it says, if you print the attached form and take it to your local post office, you can pick up your package and avoid penalties. The message might also include a link for more details.

Here’s the truth: the email is bogus and there is no package. And if you download the attachment or click on a link, you’re likely to end up with a virus or malware on your device.

Con artists often use the names and logos of familiar organizations to get under your guard. So how do you tell what’s legit and what’s a scam? Here are some ways to spot a bogus email:

  • It tells you to click on a link or download an attachment
  • It urges you to take immediate action
  • It asks you to “re-confirm” personal or financial information

Another sure sign an email is a scam? If you hover over the link in the email, it won’t show the official website of the supposed sender — in this case, the U.S. Postal Service website.

For more tips, check out our articles on phishing and malware. And if you have questions about a delivery by the U.S. Postal Service, visit or call 1-800-ASK-USPS.

Scam Tags:  Phishing Scams


I am experience that too...someone ive met in date app he said he was sending me clothing designed via bluegate express with complete docs and tracking number He said i need to track always the cargo in this website..www. blue gate xpress. com that i did so when i receive email from the bluegate in manila they said i need to pay 15,550 to erika d. isleta the officer for the clearance tax with the address to puerto prinsesa palawan...Is it true or scam

This could be a scam. The scammer says he will send a package, but really there is no package. The scammer wants to take your money, and he works with other people who ask you for taxes or fees. If you pay one time, they will ask you to pay again. You will lose money, but you won't get a package. 

I met this guy in dating app, get to know each other, then later on he send me a package that he plans to do business here in the Philippines, today the company inform me via gmail that the cargo arrived and i need to pay 15,550 To mary rose kalaw lacsinto. Palawa Philippines. Through Cebuana . And thee company name is FIRTSLOGISTICS COURIER Sevices. I dont know why theres a person doing this.

Is his name maxwell john?

Hi what is his name.I got some message that I have a package and I have to pay 15700 .I told them show me the boxes I give you the money they don't like

Good day here is my experiences also in dating apps and will send a package for me via GENERAL SECURITY COURRIER.Then a delay of the shipment.on 28th just now The COURRIER services called me and asked me if I know name EMELDA Johnston.and I say yes,ok you must pay for the delivery worth 32500php I'm just curious about the number used to call me it's phillipines simcard access you must deposit the money through name JEWEL ROSE MURILLIO LOBREDO VIA BPI BANK ACCOUNT.SAD TO SAY I DID DEPOSIT THE SAID MONEY AND AFTER 15 MINUTES THEY SAY AND CALLED I MUST PAY FOR THE Taxes 41000php before deliver the package.So I stop sending money I knew it's already a scam.i am worry about the personal information I gave to and address.when I check the internet Name JEWEL LOBREDO already have a Report Not to send money on that name.Then EMELDA urge me to do it follow the instructions and i never listen instead I delete the dating apps and her number.also I blocked the who are calling me.How do I report this kind of fraud.?
Thank you for the support.

We have the same situation

Yeah same situation here.. So that i was thinking why does government need to confiscated packages of other people?? Whats the purpose??

I think it's scam .they text me too

hi,may I know the name of the sender of the package? because i also experience the same.

The sender of mined was Mrs. Charllote Flores she said . I am the beneficiary of the package wich is in hold by global air cargo international...


Someone name by Nicholas Georgiou said that he sent me gifts thru easy flex international cargo and then someone from the company representative sent an email said that i have to pay 17,000.00 pesos for clearances or tax clearance before the package delivery. its a scam!

Do u get your cargo? Did u pay tax?

me too. someone said he sent me a gifts , hes name is Rocky Brently Tyson. and this easy flex message me that i have to pay 17,000 to release the package. its scam !

We have a same victim of the same name rocky brently Tyson.sent me a gift jewelry money and easy flexible..and the item is in hold on mactan Cebu because on tax need to pay 18thousand.

I have same situation of you right now. I have a parcel waiting for delivery. The guy named jack martin send me gifts with expensive items inside the box. The responsible courier is easy flexible international cargo, now the parcel arrived in mactan cebu, I received an email from that courier saying I need to pay 17k for the tax clearance and also the courier representative message me via sms to inform me that the item is on hold by the custom. I need to pay the tax clearance before they deliver to me the package. I called the representative that if its okay if I pay half of the tax then upon delivery to my home address I will pay the rest. They agreed, actually the parcel came from Greece and the representative here named Mylene Perez and Richelle Ducay Rodopa I'm not yet settle the payment. Then I read this, now I am so confused. And also waiting for the shipping receipt of the sender. Before I make a move.

A friend of mine just today tell me that he's going to send me a package which contains money and jewels, until now he's still asking me for my complete details but I am afraid to give my details , because I'm not sure ...Please give me some explanation, thank you .

Hi, same situation someone send me gifts thru Easy flex cargo. I actually checked the tracking number on their website seems like legit. But I have to pay 17,000 for the clearance fee. I already paid of it, then I read this. Now I'm confused. If I will still complete the payment.

I also experience the same. Someone named Jones Clark Leo said that he sent me package. And the representative of Easy Flexible International Cargo sent me an email saying that I need to pay 17000 processing fee for my package to be delivered. Is it a scam?

I received an email that I have package from romania but in order to get the package, I need to pay an duty/clearance fee about $450. The name of the company is Prime Globe express service. Is this legit? They also send me a picture of receipt but there is no tracking number. The one who sent the package says to pay the fee to get his package for me. Is it true?

…I have also parcel from romania and until now its in the custom…the company prime globe express email me that i need to pay the custom clearance 600$ …i pay it and after they email me again that i need to pay 75,100 phil money because the custom hold my parcel that carrier a money …i pay it to be cleared to the custom and now they email me again that i need to pay 200k phil money because it was suspected as money laundering…but now i ask them if they will give me the reciept of custom for all the payments ive done …i dont know if this is really a scam…

hi is it legit? easy flexible int'l cargo? i have a package today and the company already email me and asking me to pay 18,000 pesos but i refuse because i already read some issue about sending package, is there anyone avail to chat if its okay if they deliver it then right after i will pay?

Hiiii. Just wanna ask if you have some news about Easy Flex International Cargo? I have the same experience. Thank you

Same with me, but my parcel is now on hold by the customs and need to pay 17k. Now I asked some of my friend to track my parcel if it's really legit. The parcel came from Greece and the easy flexible international cargo is the courier. The sender also give me a tracking no.

Did you get your cargo?? Did you pay for the processing fee?? I also have text and they said that I need to pay 17000 pesos. Is it legit???

Ive got the same question, i am waiting for a package from this courier. After arriving at cebu city airport, someone sent me one email asking for 17,000 for costume tax and fees

hello i want also to ask about that because i have a foreigner we do only email.havent video call then he told me that he sent gift, money ,gold jewelyy,laptop . then the easy flexie cargo call me that it was on hold becuase i need to pay the cleance fee since the cargo contains very expensive item. i need to pay 18k. is it legit?

Did your package arrived when you send the money?

Hi! I also have the same situation as you. Is this a scam?

Hi i just wqnt to ask if the fast travel and courrier services is legit because i have a man i meet in dateinasia and he said he send me a gift thru that company and they want me to pay 35, 000 pesos for the shipment fee.. i also check the address that they indicate in the email but its not there and they cannot found the tracking number how will i know if this is scam?

This sounds like a scam. This is how the scam usually works:

You meet someone online. He says he will send you a gift. But when the gift arrives, you must pay a fee to get the package.

Really, there is no gift. The person you met online is working with the fake courier service. They are trying to get your money. If you pay, they will take your money. There is no gift for you.

I was to receive a package from USA and when it arrived at the airport someone called me and told me that I need to pay a clearance fee of 12 thousand and am confused is this a scam or is it true???? Help me out am confused

This sounds like a scam. This is how the scam usually works:

You meet someone online. They offer to send you a gift or package. But when the package arrives, you must pay a fee or taxes to get the package.

Really, there is no package. The person you are chatting with online online is working with the fake courier service. They are trying to get your money. If you pay, they will take your money. There is no package for you.

What if the sender if from the other country and sent me a airway bill and then the courier sent me an email that my package was already left and the arrival will be tomorrow, after the package arrived here in the Philippines someone or a filipina called that the package was in held because of the unsettled local charges which is $350 and I only need to pay for the remaining balance of $150 for that amount. Is this still a scam?

I think I will be receiving parcel from US as well , as I was told need to pay local delivery charges before the customs can issues documents that will cover package down to my house doorsteps, it is a scamm ? Shipper is using Firststallionexpress, and the shipment details was like real.

I just received. This notification. Via SMS last delivery Notification for a WM shipment 966- XRTB- 854 at your work. Please Go. can 9931. com/2097d/ f64803 so we can Re deliver again on 12-17. From this number 1-928-222-0006

I also received an email same things that I read all the comments may I ask if zippy courier express services company is fake? My problem is I already pay some money it cost 55,000 php. I trace the tracking number of the cargo but it showing all the details may I ask if it is a scam please help me.

Hi. Did you already received your package from Zippy? I have also received emails from them and calls that my package is already arrived in coron, palawan.

It is on same courier where my consignment is located today. They will tell me to pay the amoubt and when I send the payment to them they no longer notify me.

Hi, the same company e mailed to me zippy courier express services. So did you pay the amount? Did they deliver your consignment? Wondering if this is scam .

Hi,where you able to get your package with out paying?

A friend sent a package with money in it. And i got an email from the shipping company that says the package was on hold in Turkey sunce they found out that there is money in the package. The shipping company is asking me to pay $3,800 to secure clear bill certificates and other documents for the release of the package and be delivered to me. However, they sent me the personal bank account of the agent where I should send the payment. I am skeptical to send the payment to a personal account. Is this a possible scam? Thanks.

This sounds like a scam. This is how the scam usually works:

A scammer makes friends with you, and asks you to accept a package of something valuable, like cash. Then, you're told you must pay a customs charge, tax or other fee to release the package. The scammer urges you to pay.

But really, there is no package of cash. The scammer is cooperating with the fake "customs officer" or bank. If you deposit money into that bank account, the scammer will get it. You will lose the money. There isn't any package of cash coming to you.

Is lyon courier company legit?

Dont do it it's a scam it happened to me , l,lost over $30000

I just received an email today saying that I need to pay 12000hkd for clearance and overweight not sure if it a scam

A online friend said he want to sent me a gift and he just said I need I need to pay a fee when it get to Hong Kong and I just received an email today saying that I need to pay 12000hkd for clearance and overweight not sure if it a scam ? Please

Just got a text message from "Ashley from postal service". Apparently I have a package to pick up by tomorrow before the postal service closes for the holiday. I don't know what holiday is on December 20th but whatever. Instead of clicking on the link Ashley was nice enough to leave for me in the text, I decided to text her back. I plan on messing with this idiot for as long as possible.

Hello good day,can i ask andc clarify its true or scam because my foreigner he said he send me a parcel thru uk based of excellent courier,they email wd me and they said my parcel reached in and its hold in custom because of tax and clearance fee and i give a cash out for 15,700 then i called the agent excellent and she said is in the process but i still trace thru tracking num.i saw it that its hold in custom and the status is still there eventhough i paid already on agent.It is scam?thank you


Leave a Comment