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Consumer Information Blog - for 2015-July

Advanced password tips and tricks

Time to create another password? Make it a secure one. A little extra attention when you create a strong password can prevent an attacker from getting access to your account.

Supporting veterans at the VFW’s national conference

I recently spent a few days meeting many of our nation’s veterans at the annual VFW and Lady’s Auxiliary conferences in Pittsburgh. An estimated 12,000 delegates, dignitaries and guests convened in the Steel City, a little more than 100 years after the VFW was formally organized there by veterans of the Spanish-American war. This year’s convention included a speech by President Obama, workshops about veterans’ assistance, informational exhibits, a health fair, organizational business meetings and awards presentations.

Life happens…

What’s going on in your life today? Preparing to graduate? Have a changing family dynamic? Returning from military service? Or just moving into this country?

Big life changes seem to come frequently, and they don’t just impact your daily routine — they can affect your finances, too. Here are some ideas to help you land on your feet when you face a change.

Got 3 minutes for computer security?

Watch this video from OnGuardOnline.gov to learn how to foil a hacker — and keep your computer as secure as your most valued possessions.

image of computer security video

Are you following the “leads”?

Ever complete an online application to get the best rate on a loan? Or enter your email address on a website to learn more about colleges you’d like to attend? Getting products and information this way can be convenient and very fast. But the information you share may go through the hands of middlemen you may not know exist.

These companies are called “lead generators.”

Adiós fake debt collectors

“No hay mal, que por bien no venga,” as we say in Spanish. There’s nothing bad through which good doesn’t come.

It’s an appropriate phrase to describe the FTC’s settlement with Centro Natural – a telemarketing company that the FTC says deceived and harassed Spanish-speaking people into paying debts they didn’t owe. Thanks to the settlement, announced recently, the company is now banned from telemarketing and debt collecting. It’s an important case, because fraud really does affect every community. The case also aligns with the FTC’s work on how debt collection and credit reporting issues affect Latino consumers.

Blog Topics: 
Money & Credit

Scammers Impersonate the Police

We know scammers are out there, impersonating the authorities and conjuring up different schemes to fool people into giving them money. They might say they’re calling from the IRS because you owe taxes. Or claim they’re from the FTC, calling to help you recover money lost to a scammer. But now we’re hearing about a new ploy: scammers are impersonating the police! That takes some chutzpah, huh? Here’s how it works.

I’d like to thank…

At the Oscars, the best acceptance speeches are those with the story behind the thank you. Which is why, when we’re thanking all the legal services attorneys we get to work with, I’m going to tell you a few stories, rather than simply list the dozens of names.

In 2010, the FTC launched a Legal Services Collaboration: holding Common Ground conferences to bring together law enforcement and legal services; rethinking our consumer education to better serve legal services clients; talking regularly with our legal services colleagues – and getting their case referrals and help.

Faking it — scammers’ tricks to steal your heart and money

Not everyone using online dating sites is looking for love. Scammers create fake online profiles using photos of other people — even stolen pictures of real military personnel. They profess their love quickly. And they tug at your heartstrings with made-up stories about how they need money — for emergencies, hospital bills, or travel. Why all of the tricks? They’re looking to steal your money.

Image of cupid and heart

Blog Topics: 
Money & Credit

Did you book that night at the hotel’s site?

Whether you travel a lot or just a little, you’ve probably gone online to book a hotel stay. Sometimes you might find a travel comparison site gets you the best deal. Other times, you might book directly at a hotel’s website — maybe to earn points for the company’s reward program, or because you have some special requests for your stay.

For those times you’re looking to book directly with a hotel, make sure that’s what you’re doing. The FTC has heard from people who searched online and thought they were booking on a hotel website, only to find they’d unknowingly been doing business with someone else.  

Blog Topics: 
Money & Credit

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