Got an ASUS router at home? Read this.

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Many of us don’t think twice about our home wireless router after setting it up. And it might be tempting to rush through the set-up process. Here’s why you should pay close attention while setting up your router, and afterwards.

Heard of ASUSTeK? Among other things, they sell ASUS-branded wireless routers for home use. Some of their routers come with features — called AiCloud and AiDisk — that allow people to attach a hard drive to their routers and create their own “cloud” storage. According to the FTC’s complaint, ASUS routers had major security flaws that allowed hackers to harm consumers in several ways, including getting access to sensitive personal information — like tax documents —  that people stored through these “cloud” services.

If you have an ASUS router at home, take these steps right away:

  • Download the latest security updates for your router. According to the FTC, the ASUS router update tool often indicated that software was current when it wasn’t, putting people’s home networks at risk. Moving forward, ASUS is required to provide accurate information about software updates. So check the router’s software update tool and the ASUS support site again for the newest security updates.
  • Check if access to your network storage is limited. Make sure access to AiCloud and AiDisk is limited to what you want. The FTC took issue with the default option during AiDisk’s set-up, which gave anyone on the Internet access to your storage. For more privacy, choose “limited” or “admin rights” access instead of “limitless.”
  • Change pre-set passwords. According to the FTC, ASUS pre-set weak default passwords on every router. So create new passwords that are strong and unique for both your router and any “cloud” services — something only you know. This can help prevent hackers from getting easy access to your network. 

And for anyone with a router at home — or getting ready to set one up — here’s how you can take charge of your router’s security:

  • Be cautious when setting up “cloud” features. Before enabling any sharing or storage features, research what those features mean and who will have access. Make sure access is limited to what you’re comfortable with.
  • Don’t just click “next” during the set-up process. Review the default settings carefully before making a selection.
  • Check out more tips on securing your wireless network, including how to create a strong password and username for your router, and how to check for security updates.

Comments

still not workin

Thank you excellent advice

Thanks you very much. ...

Thank you American government and people for helping real research people thank you.

This article is misleading, any home router can be easily hacked not just Asus routers.

So the FTC penalizes a company because the users of their product fail to disable inherently insecure services. Brilliant...

Perhaps the users that left the insecure services exposed to the internet should be subject to an enforcement action that prohibits them from having internet access for the 20 years that AsusTek is required to be audited. They chose to either use the services or leave them enabled without educating themselves on the risks. Consumers have culpability here too. They need to take a measure of responsibility for their own actions.

I'm pretty sure it wasn't just consumer error and hackers were able to by pass the login screen completely and gain access to the data.

Does this apply to Comcast that has a router built n to their modem. I don't know if u handle complaints about Combat but they have increased my rate 3 times n the last 3 months. Is that legal? 617

This is about ASUS branded routers.

The blog post has tips for everyone who has a router or is  getting ready to set one up:

  • Be cautious when setting up “cloud” features. Before you enabe any sharing or storage features, research what those features mean and who will have access. Make sure access is limited to what you’re comfortable with.
  • Don’t just click “next” during the set-up process. Review the default settings carefully before you make a selection.
  • Check out more tips on securing your wireless network, including how to create a strong password and username for your router, and how to check for security updates.

It's much easier to fix than anyone's saying: Disable AiCloud. It's slow and unstable anyway. Who even uses it?

FTC is doing GREAT services to many disadvantaged group out there such as me. Your reward is with God? My appreciation!!! Mashood

This article is misleading. It's bashing ASUS for doing having "weak default settings" and "weak default passwords" which literally every router company does. It's the consumers responsibility to educate themselves about what they are doing.

Asus was found to be negligent! end of story Not the users fault. Taking into consideration my own interactions with Asus support currently. Then taking into consideration the 1300 complaints to the BBB concerning customer support on warranty items. All praise to the FTC for protecting consumers.

Almost all home routers on the market come with a web interface; that is, a web page from which users can view, manage and monitor the router's settings and features. The only company that doesn't offer a web interface for its routers is Apple. There are also some new types of routers with vendor-assisted setup and management using a mobile app, such as the Google OnHub, the Eero or the Starry that also don't have a web interface. With that in mind, this guide is intended only for routers with a web interface.

Why not comcast they are the major violator of so many things. I am waiting for a person to fix my phone cannot even speak to anyone who calls me. It says we are not taking calls. Then they fixed it and now we have two different busy signals depending on who you speak to. They were in our home for two days for over 6 hours each day. We found a recordng divice and they blame it on the FTC. SO, who is the problem here? I'm thinking we all know you can't record people. We are a family, not terrorists or thugs, so what is that all about. The device we still have. My parents checked guidlines in their state, and it's all below board NOT unless they have some kind of court documents. Well, we have never ever been given any kind of anything. What a horrible world we live in. Go Mr. Trump, I hope you get this garbage out of government.

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