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One thing we know about scammers — they want money, and they want it fast. That’s why, whatever the con they’re running, they usually ask people to pay a certain way. They want to make it easy for themselves to get the money — and nearly impossible for you to get it back.

Their latest method? iTunes gift cards. To convince you to pay, they might pretend to be with the IRS and say you’ll be arrested if you don’t pay back taxes right now. Or pose as a family member or online love interest who needs your help fast. But as soon as you put money on a card and share the code with them, the money’s gone for good.

If you’re not shopping at the iTunes store, you shouldn’t be paying with an iTunes gift card. Other payment methods scammers might ask for include Amazon gift cards, PayPal, reloadable cards like MoneyPak, Reloadit, or Vanilla, or by wiring money through services like Western Union or MoneyGram. Government offices won’t require you to use these payment methods.

If you get targeted by a scam like this, report it to the FTC at ftc.gov/complaint.

Want to know more about avoiding scams? Read How to Avoid a Scam

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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

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  • We won’t post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses. To file a detailed report about a scam, go to ReportFraud.ftc.gov.

We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. The comments posted on this blog become part of the public domain. To protect your privacy and the privacy of other people, please do not include personal information. Opinions in comments that appear in this blog belong to the individuals who expressed them. They do not belong to or represent views of the Federal Trade Commission.

FTC Staff
June 21, 2018

In reply to by ann12

No, he can't use iTunes cards to make phone calls.

The only place to use an iTunes card is at the iTunes store, to buy online music, apps or books.

Dalejr88
June 21, 2018
Been talking to a guy on instagram. He says he has naked pics of me that I had sent to a women I had been talking to and now wants 200 in iTunes cards. He says he works for the fbi. What should I do
VicS
June 24, 2018
The new scam that I had encountered is a contact from an HR Representative with a Purported NY Bank for a work at home job and the scam is they would send a check for a large amount and then asking for the equivalent of the funds to be used to purchase i-tunes card in large denominations. Their rational was to purchase software for this bogus job. The smell from this scam was totally out of the ordinary. To be solicited for work at home using a scam like this is disgusting and I thought your readers should know of situation like this.
Ashelton83
June 27, 2018
I think im being scammed too. He says hes a soldier stationed in Afghanistan. Claimed to fall in love with me after just a few days. Calls me dear which i thought was odd. Does send pictures in military uniform but somehow dissappear quickly. After 2 weeks he asked for $50 on an itunes card so he can update his account and send me money. He says hes hurt that i dont trust him bc he loves me. Scam?
mrblader.c
June 29, 2018

i met a girl online and she want to sell her i pone and she have an issue and that her i phone says in a message " your i phone needs be Activated with a $100 usd Gift Card Unit, to resume Auto Activation " Enter Card Details Here . Try Again i have a screenshoot but i don't know is that true or not ... i see many of issues of i phones but this issuse i don't see it before so what do you think about that

FTC Staff
June 29, 2018

In reply to by mrblader.c

That might be a scam. Maybe there is really no issue with the phone. Maybe it's a trick. Maybe she wants you to send a $100 gift card, but she will not send a phone.

Rexpepass
June 29, 2018

I was mailed $998 money order. Told go to wal mart Walgreens and so on. Buy $850 iTunes gift cards take of strip on back take pictures send to a email provided. Kept the money order and still have it.getting threats now said they were sending someone after me. Told them bring it on like to meet them. I than called FIB and local authorities. Told who to call if I get any more rift raft.under no circumstances let them have money order.I gave it to my lawyer.

BM Chociey
June 29, 2018
This is going on with me now. The scammers name is Alexis Baldwin and he’s on Facebook. We became friends and I thought I could trust him. He deposited $1000 on my credit card and the next day demanded that I purchase $730 worth of cards. Me being stupid did so. Then he asked for more cards. I thought we had a relationship but he soon took back the $2000 he put on another card. I deleted him. He used another phone to call me and beg for my forgiveness saying it was an accident. Once again I believed him and let him put $1200 on another card. This time I did some research though. I found out this is a typical scam so I called my credit company and had the card closed and opened with new numbers. He’s been threatening me since 6 am so I reported him to local police and fbi. He also saw my complete social security number on the card website so now I have lifelock. My husband died 3 years ago and we have been destitute since then. I fell for it. I changed all passwords and security questions so he can never access my private info again. Now I’m in debt of $13,000! Never again. This girl learned her lesson and will be ignoring his calls and texts and blocking him again as soon as Facebook allows mr
Jeff
July 03, 2018
I think I am being scammed by 'so called' women who ask me for itunes or amazon cards to get data or 'update' phones/laptops/etc. I also was transferring money from moneygram and WU. WHen I tell them I dont understand how iTunes card can be used to get data, etc they just keep asking.
FTC Staff
July 03, 2018

In reply to by Jeff

You're right - iTunes can't be used to get data. The only place to use an iTunes card is at the iTunes store, to buy online music, apps or books.

Avoiding A Scammer
July 05, 2018
I was wondering.. I met a guy who said he was in Ukraine and needed help with buying an airline ticket but needs iTunes cards.. I told him I would buy him the ticket, and send me the info. He kept telling me, just get the iTunes cards and send it to him where he goes to a store to exchange for money.. Does this sound like a scam???
Prm123
July 09, 2018
I have a man that's in the army and stationed in Syria. He's so in love with me after a CPL weeks of txtn and first he need help with his son's tuition. I didn't send anything then he needed me to send for his vacation which again cost alot and I didn't so now he needs itune cards. I haven't send any type of money and I won't.
March J
July 12, 2018
Had a guy start a game on Words With Friends and then wants to be your facebook friend. He kept saying his birthday was coming up and he would love a gift from a cherished friend. When that didn't work he kept using the line that he couldn't purchase music on his iphone and would i buy the itunes gift card for him and then he would pay me back. Didn't fall for that. He used pictures of a very good looking doctor in Germany working for the United Nations. Very charming and sweet.
Dum Dum,
July 15, 2018
My scammers name is Scott Alex. We met on facebook. Very convencing guy. He got me for a lot of money to buy plane tickets to see me, money for his daughter Sarah, Helicopter to get off oil rig. Now he says he needs money for a box that is in the UK that is full of money. Some of his accomplishes are Maria Guzmen, Merrit James, Lisa Williams, Melodie Gordon, Sarah Scott, Eris Harris Please beware of these people. They are scammers
jladams1286
July 15, 2018
Good Evening Everyone! First off, I would like to say that I am so sorry that all of you were affected by this terrible scam. While I am not an iPhone user, I have a gut feeling that I may be being scammed as well. Supposedly, I received messages from one of my favorite actors, and he was asking me to make donations of $100-$200 for charity which I am all for doing. However, when I tried to send it through Western Union, they kept messing up the country it needed to be sent to which caused me a great deal of grief to get it refunded back to me. This same person notified me that there was an organization for disabled children which needed contribution once again and I would possibly win a shot at meeting and hanging out with him in making the donation. Once again, I tried to send a donation, but Western Union of course messed that up. Now he's asking that once I retrieve my funds to purchase $200 worth of iTunes cards and then send the picture of the receipts. As much as I admire this person in real life, I would hate it if this is a scam because I know of the charity work he does, but this just seems very suspicious, especially for someone that lives paycheck to paycheck and tries to do right with money. Has anyone else experienced this?
FTC Staff
September 12, 2018

In reply to by jladams1286

If someone asks you to pay with an iTunes card, it is probably a scam. An imposter probably used the name of your favorite actor and sent messages to try and get your money through a wire transfer or iTunes card. Read about how to donate wisely at FTC.gov/CharityFraud.

MICHAELDAVIS
July 25, 2018

Got a text message from someone who said they needed the card to fix their IOS on the smartphone and needed a iTunes card to do it. I came here and did my homework first and now can see how the scam works. my phone got hacked a few weeks ago so now I get all kinds of crazy messages on my phone now.

HopelessRomantic
July 25, 2018
I understand the people asking for large amounts on gift cards but this guy I am talking to from dating app just asking for 25$. He says he is in military and can't get one. What would he do with such a small amount? Just keep asking for more?
anonymous18
July 28, 2018

In reply to by HopelessRomantic

I to been asked to send $25 card and claims to be in the military. He says hes located in camp bowie and theres no place to buy the cards. I told him to just buy it online or through the app store. His response? He doesnt know how!
anonymous18
July 28, 2018
This guy on facebook messenger, messaged me couple months back. Started talking became friends. Couple weeks later he started asking me for itune gift cards and he could sell it and get the cash to buy food and medicine. I honestly dont know if he was trying to scam me or not. To this day he still asks for itunes gift cards to sell for cash. He claims to be located in California.
Raella
August 03, 2018
My brother in law is an older gentleman, and he's been scammed several times. THREE times by letting people remote into his computer and at least once with the iTunes gift card scam. Needless to say, he now needs one of his brother's signatures to access or spend any of his own money. So sad, and humiliating for him I realize that once the money is send it's gone, once the iTunes card pin is given to them, that money is gone too and there is no getting it back. I have a question though. In my brother in law's latest case, he was turned away at several stores when he was trying to purchase his iTunes cards, and eventually one of the cashiers (local store and they knew him) called the police who he spoke with, and a few days later someone from the FBI actually came around asking for more details. Lots of details about the contacts and requests, but they never asked for or took the App Store & iTunes cards. I have read the entire Apple Privacy Policy and it's very clear there, and also states in an on-screen notification when you create an AppleID that every time a user logs into iTunes or any Apple services they automatically collect and log quite a bit of information such as IP addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, and a date\time stamp. If a purchase is made (at least with an App Store & iTunes card, which is not valid in Apple stores) they also collect and store your device name and unique ID, IP address, location information and credit\gift card information. So they can pretty easily track the purchases back to an account that may be closed, but I bet they kept their computer, which can be found and tracked in other ways. I realize that the person using these "stolen cards" may not be the same person who stole\scammed them, and if it is, surely they're using a one-off email account and bogus personal info, BUT there's a lot of information collected that can't be doctored or faked and it seems to me between Apple and the FBI they should be able to crack down on this a lot more. Go after the people using the scammed cards, just like anyone else who's received stolen property, take it back! Bill or charge them for the purchase or take it away. If I purchase a TV that was stolen, and the police track it to my living room, it's not going to be in my living room for very long. Whether I knew it was stolen in the first place or not. And I'd bet a lot of the time, if they're faced with returning or paying for the value of the card.. it'll jog their memory on where they acquired it. Has anyone heard anything about them trying this approach? Apple has to be taking a major hit on the sales of these gift cards, so it seems like even though they're getting paid, it would still be to their advantage to pro-actively investigate this by starting with the card purchase and following it backwards with the help of law enforcement, to the scammer. Especially since it's extremely unlikely that any of these cards ever generates breakage, which is where they REALLY make their money on them. Anyone heard of any cases of them trying this?
Paul m
August 03, 2018
08/03/18 Scammed by fake Apple Security using confirmation number from closed repair order. I let them in and they showed me “records” of foreign Russian downloads of my info. They got my AmEx card number. One the phone for 1.5 hours. I started getting alerts from AmEx as they started purchasing gift cards at Game Stop and Walmart. Then they wanted me to go get $500 in iTunes cards in $100s. At that point I knew it was a scam and got Apple support on the phone and put an end to this and cleaned up all security items. Bold scammers impersonating Apple Security complete with Indian accent. Has this happened to anyone else?
Sue armitage
August 06, 2018
A guy called John Isaac message me saying he needs I phone gift card to top up phone claims he's in army and stuck in desert so can't get anywhere claims he's using his commanders phone to message me
ydnaR1215
August 11, 2018
How can you nail scammers who don't use a name for their illegal activities?I guess it can't be done right?
Random Stuff
October 31, 2019

In reply to by ydnaR1215

Actually you can there is a lot you can to to track non government for example if they send you a message on any social media with a picture you can copy the picture and paste into Google and show the original account that has it or where it comes
notscammed2018
August 14, 2018
I haven't fallen for it but I have a Thomas Kiss messaging me for the last 2 weeks. Very charming and personable. Just recently he has asked for an itunes card to keep his internet going as he is on an oil platform and the weather knocked out the rig network. First asked for $200 but when I would not give it to him, he asked for $25. I said I dont have it, he said okay, is still messaging me, but I am expecting another request.
Bob
August 17, 2018
Master Prophet called because he wants to pray for me and send his appointed oil.
Nicks
August 17, 2018
Has anyone heard of Hilton Glenn?
Taryn
August 18, 2018
The FTC.gov/complaint will not let you send an email. States is us not a deliverable address when you send an email.
catfish bait
August 18, 2018
This iTunes scam is on zoosk dating site- they chat on email- then send a sexy picture- I had one actually hold up a paper with the date on it- They are trying to cash a - fifteen million dollas - hence the word dollas was written on check picture- lol - first it was a wal Mart gift card- but now it’s itunes it’s money needed for busslness account they need to open in order to cash their check. Trust nobody you never seen- or have no address for—- don’t give people money!,,
screwed in AZ
August 18, 2018
answered add for helper. Guy said he needed someone to get him items, here in the USA and send or picture them to him, outside the country. 1st., iTunes, go but 17- $100 cards, scratch them, take picture, and send to his email address, and he pays me $300. He sent $2000 to my credit card. IF he wanted these cards so bad, he could buy online, would not have to pay me 300 and all would be good. Anyway, I did not do it, talked to police and security and they said DON'T.
Chris
September 27, 2018
I was told by a SPRINT STORE EMPLOYEE today inside the store, that in order to fix my password violation on my old phone (so I could transfer pics, contacts to my new phone) that I would need to purchase a 100. I-tunes gift card from Walmart and then call the 800 number to the Apple store she gave me. That I would be reimbursed the $100. When I called the 800 number and gave them the number off the back of the card, I was transferred to a “lady”, who said her name was Dalina, with Apple, Inc. She said my phone had been hacked and pics of my grandkids had been sent to porn sites. All this time, I’m believing I’m speaking with a legitimate Apple rep. She told me in order to retrieve these pics from these porn sites, it would be necessary for me to purchase two 500. dollar Google gift cards, that would be reimbursed to me. The most stupid thing I’ve ever done, in my panic to protect my grandkids, I fell for this horrible scam and I am out $1100. It all started by following instructions given to me by a SPRINT STORE EMPLOYEE when I went there seeking assistance with setting up my new I-phone 8!
FTC Staff
September 27, 2018

In reply to by Chris

You could report this to the FTC at www.FTC.gov/Complaint, the store manager or corporate management.

Cortezjeffery0
August 22, 2018
I can't believe I fell for this lady who pretends her name is Angela Millican.. I never realized it was all scam till I came across this blog. She formerly made me send her $5700 now she is asking for iTunes gift of $750 to update her files because she is in peacekeeping in Sudan. Please how do I get this lady to pay me back. Love really have cost me a lot. I hope some day my true love will come my way.
Marton
August 22, 2018
Has anyone ever heard of Anthony Keys Johnson he keeps telling me that he needs iTune card so he can update an app on his phone
Weezie
August 23, 2018
I was asked on words with friends to chat with this person said he was in military in Afghanistan and would be retiring on Aug 31,18. Claimed to be in love with me and then asked for iTunes card I did give him $150. In cards but now is asking for more for his birthday demanding I send him them if I loved him but I am not sending him anything. He used the name of Terry Donald but also said his name was Murphy. But I would like for him to be stopped
RJM
August 24, 2018
I got scammed too by being asked to buy iTunes cards for $100.The guy who asked me to buy iTunes card was from a dating website. He expressed his love to me then, he sent checks to me, asking me deposit them in my accounts. Then he wanted me to sent him back some of that money. But I was wise and I didn't deposit the check. And the bank also recommended me not to deposit a check from person whom you don't know. By the way, he sent me flowers to make me believe his love. Then he sent me checks, then he asked me for money back, and finally, he wanted me to buy iTunes card for him. Thanks God I got scammed only for $100 not more. His name is Todd Israel. Just be careful with that name.
a Smith
August 29, 2018
I have been trying to get a personal loan and I got a call from someone the put some money into my account and had buy Walmart gift cards to give the money back saying that they had to make sure the money was going into the correct account. Then before they put my money into my account the account would lock up and I wouldn't get the loan. Even though I wasn't using my money for this was this some kind of scam?
Star1
August 30, 2018
I got a call they ask me to buy two apple itunes card then i will recieve 9200 is this a scam i have not bought the cards yet????? I need answers tho????
FTC Staff
September 05, 2018

In reply to by Star1

That sounds like a scam. If you get a surprise call and someone says they'll give you money, but you have to buy something first, that's a scam.

The scam works like this: the scammer tells you to buy an iTunes cards and send him a picture of the numbers on the back of the iTunes card, or tell him the numbers. After you tell him the numbers, he takes control of the cards, and disappears. You lose the money you spent on the iTunes cards, and you don't get the money he promised to give you.

Karen M
September 05, 2018
An person saying he's the actor from X-Files has befriended me on Instagram David Duchovy. Struck up conversations of a personal nature and in the end requested I go get an itunes card. Said it was required by his manager for us to keep in contact with one another. I didn't buy it but his request left me puzzled as what he was trying to do. He requested $100 stating it was for security reasons. I told him to buy his own he's wealthy.
CJ
September 05, 2018
Sorry to read the stories above above! "My" guy (scammer) is stationed in Iraq with the FBI working on terrosism for the UN. I just got asked tonight for the iTunes values at $100. I figured something was off in the first few days but chose to ride it out. Going by the name of Landry Williams. He is good though.. came off the dating website OK Cupid, had some common lifestyle, goals, locations, etc. While the conversation is active who should I report him to?
Militarygirl91
September 05, 2018
I am in this situation. How do I get out of it. I have already sent some an they are demanding 10 more. They put money on my card to get them. How do I get out of this without jail?
Ido tunderstand
September 09, 2018
This guy i met actually paid me 600 to get him 6 cards. What do I do?! I don't want this money
FTC Staff
September 10, 2018

In reply to by Ido tunderstand

You don't need to purchase the cards. He might have given you a bad check. It could take weeks for the bank to find out the check is bad. If you give him your own cash, or your own personal check, you will lose money if the bank finds out the check is bad. If he calls you back, tell him he can call his own bank and cancel the check.

Joshl68
September 09, 2018
Any male having a woman ask for an I tunes card so they can video chat with you?
The Human Bull…
September 13, 2018
The best way to spot a scammer is to ask them if they can sent you a picture of themselves holding a sign that has your username. And If they can't sent you a picture of themselves holding a sign that says your username chances are they're scammers and they're looking to take you for a fool
Dmikeon't use …
September 13, 2018
got scamed with the grandparent ploy for eight thousand using I tune cards.
trombone44
September 14, 2018
Got hit twice..bought $850 worth of I Tune cards, Glad I did not send them, Second was a check from a credit union in Minnesota...sent it back. Don't know if WalMart will take them back. Any one interested in them.