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Electronics buyback scam taken offline

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It seems like manufacturers are coming out with new smartphones, tablets and other devices at a faster clip year after year. People who upgraded and were looking to get some money back for their old devices may have been tempted by some websites that promised to pay top dollar. As a result of the lawsuit filed by the FTC and the State of Georgia, a federal court just put a stop to one company running several buyback websites because it wasn’t keeping up its end of the bargain. woman working on a tablet while holding a mobile phone

Laptop & Desktop Repair, the company behind websites like,,, and, gave customers online quotes and promised they’d pay the quoted amount after getting the devices. But when the company received the customer’s device, it changed its tune and offered to pay as little as three percent of the original offer. That’s right, three percent!

If customers weren’t happy with the counter offer, they had a window of three to five days to reject it. Oh, I almost forgot to mention that the window included weekends—and the company was closed on weekends! And another thing, the company wouldn’t respond to customers’ emails. If customers called, the company hung up on them or put them on hold for long time. Seriously, I’m not making this up.

So, what should you do with your old device? You could:

  • Trade it in. Ask the manufacturer or retailer if they’ll take your old device and give you credit toward a new one.
  • Recycle it. Ask the manufacturer or retailer if they recycle old devices. You can also see the EPA’s advice on donating and recycling electronics.
  • Donate it. Contact your local charity and ask if they accept used electronics.

Whatever you decide, check out our tips on disposing of old computers and disposing of your mobile device to learn how to delete any personal information from the device before you get rid of it.

Tagged with: laptop, mobile, scam


Great post, thank you for including the domains! Very valuable.

Thank you very helpful ..

yep At&T got me no charge to upgrade Heck I wanted to keep the old phone it worked fine But they said it would not work much longer with the new setup they had When the bill came in $20.00 more forever anyway it cost me $ 630.00 For a FREE UPGRADE

Very nice. But this appears to be just a civil action according to the case link included in the article. Is there no associated criminal case and is no one going to jail?

The FTC has civil enforcement authority. The FTC's actions shut down fraud and get restitution for consumers or disgorgement to the U.S. Treasury. In some cases, the FTC partners with the U.S. Department of Justice, U.S. Attorneys and other federal and state criminal law enforcers to stop consumer fraud.

This Austin berner scam me for 6000 he started to like me a lot on Facebook then he started asking me for small amount of money I send it to osawe osagioduwa then he was starting to fall in love he started to ask for my account so they can send me checks which I was stupid cashing them and sending the money back to him this went on for3 months he had all these plans for me. He told me on one of his tour they found a suitcase of money and said he would treat me like a queen he wanted 500 to get it sent to me.that didn't work so then he said he got caught with it.he had 20years comming,so he decide to awal he did? And that he neededfood and air flight so I send him so much money then he started sending church which equal to 3500 plus the money I was giving equal to 6000 my bank got six bad checks from him,I have a picture of him he said they locked him up in his house like a prisoner he said he had off shore account he will pay me back.after that I haven't her from him I'm asking what I can do

If you used a wire transfer service to send the money, you can report the person. Call Western Union Fraud Hotline at 800-448-1492 or MoneyGram Customer Care Center at 1‑800‑926‑9400.

If the scammer knows your bank account number, he can take your money. Ask your bank for a new account number. If you told him your Social Security number or birthday, credit card or bank account number, or other personal information, go to This explains what to do if someone took some of your personal information.

Does Austin still have a facebook account? or any other social media account that you are aware of? Curious where the checks that bounced were drawn from. Maybe they could give you an idea where he is so he can be arrested. Good luck finding him and I am sorry to hear that he took so much from you. I wll pray that he gets caught.

There is no mention of what people are supposed to do if this company has their device. How are people supposed to get their device back?

By-549, that is what happened to me with ATT. I only thing I paid $599 fir my free upgrade and the made me send my old phone in to them by five days. U to pay an D tea $20. Month fir a phone that doesn't work right.

Why of why didn't I see this before??! This very website just got me for my pristine condition iPhone 6 64GB. They STOLE my phone! I never received a dime. I submitted a complaint so I hope to get some restitution. Best believe I've signed up for the FTC Fraud Alerts now! This sucks. You know, I don't want to be a cynical consumer, but I'm not going to continue to be a sucker either.

Thanks for informing me of this information.

Unfortunately I was one of the people who did not do my due dillegance. I mailed my iPhone 6+ to Sell-your-Cell. Got confirmation email that they received it on 09-28-2016. With any luck they didn't have any time to do anything with it and I'll get it back from FTC who closed them down on 09-29.

We feel scamed by a company that is supposed to be helping my husband obtain SSDI because of a stroke and other ailments that have left him unable to work.

Referred to us by the State of Utah as someone who could help expidite his application and they would do this for just 25% of his SSDI award when he got it.

Well he did get it but it was the State of Arizona that did what was needed to get his aplication approved after we moved here from Utah because we could no longer afford to pay our mortgage and before they could forclose we sold our home and came here.

Citizens Disability lead up to two denials over about close to a year and when we moved here and applied for state assistance and my husband explained that we were tying to get Citizens to respond to us so we could continue the process but had not been able to get a hold of anyone by phone or email.

Arizona gave us an advocate who charged nothing and was able to secure an approval for us with the work that they did in less than 8 months. But as my husband checked how much his award was it gave us an amount minus the 25% dureto C itizens disability who basically left us hanging and now expect to collect on the work others did.

I know he signed an agreement but it say they get paid only if he gets approved. What is doesn't say that the approval whether it comes with their help or someone else they still get paid. Why should they be entitled to anything and we need to stop them because I have read lots of reviews that they have done this to many people.

SSI is a program ran by our government why would they allow a company such as Citizens Disability to associate with them in any mannor it makes them look like they are also a part of ripping us off of money we really need.

Is there any way to stop SS from paying them. Don't they have to prove they earned that nomey? Who should we call to try to stop this payout.

You may want to contact state Attorney General’s office in Utah, where you started working with the company, or in your new home state. You can explain what happened and ask if the company is allowed to take the share of your husband's benefits.

You could also talk to the advocate you're working and see if the advocate can refer you to other help.

Was one of the companies called E-cycle best!?! Cuz they ripped me off!

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