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Some online deals charge but don’t deliver

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Lots of people like to shop online. It's easy and sometimes faster than finding what you want at the local mall. With just a few clicks, your order is processed and your purchase could be on your doorstep the next day. That is, unless you clicked on an ad that was really a scam. 

Online ads that offer deals on luxury items at low prices can be part of a scheme to take your money and give you nothing in return. Scammers falsely use well-known name brands in their ads for clothing, shoes, online games, and other expensive items to entice you. Scammers know that people looking for a good deal may be tempted to click on their links. But if you know how to spot online shopping scams, you can avoid losing your money — and more.

If you like to shop online, keep these tip-offs to rip-offs in mind:

  • Anyone can set up an online shop. So before you place an order online, confirm that the shop has a physical address and a phone number where you can reach someone if you have problems with your order.
  • Scammers often offer luxury brands at ridiculously low prices to trick you. 
  • Clicking on pop-up ads can download viruses, spyware, malware, and other unwanted software to your computer. It’s best to avoid them. 
  • If the seller requires payment through a wire transfer or by you giving them numbers off a gift card or prepaid card, that’s a scam. Legitimate sellers won’t restrict payment to those methods.

For more tips, visit our Shopping & Saving page. While you’re at it, sign up for our scam alerts to help you recognize and report scams and frauds.

Tagged with: online fraud, shopping
Blog Topics: 
Money & Credit

Comments

Getonfleek. com is making millions in “restocking fees” without having to send out anything. If they eventually send you what you ordered the item is very poor quality and I’ll fitting. They advertise on Facebook, the man rompers and funny Christmas Sweaters, and I’m sure many people got scammed like me. How can someone make sure they can’t keep doing this to people?

You can report this to the FTC at FTC.gov/complaint. The information you give will go into a secure database that the FTC and other law enforcement agencies use for investigations. The comments you put here on the blog don't go into the law enforcement database.

Ordered a shirt but never received and never got a response from vender. $43.00 us gone. Lots of complaints are now showing up.

Do not buy anything from Lampeez. They took my money and I never received the product

Dont buy from Hoppamania.. I ordered a drone on 12/2/17 and have never received it. company wont answer my emails or refund my money. no company address or phone number. Stay away they are scammers and crooks.

MoviePass.com - thousands, including myself, have paid for a multi-month service that we cannot use. The BBB website is full of pages of complaints from abused customers. Their Facebook page is also full of hundreds and hundreds of angry customers. Hundreds of emails through their site go unanswered, as well as hundreds, if not thousands communications (no exaggeration) from across the U.S. through their Facebook and Twitter are also ignored. Phone calls to their toll-free number (1-855-336-3632) are turned down, saying to call again, that they don't have enough people to answer calls, and their Terms of Service say no refunds will be made. It has been 52 days since my attempt to engage their service after paying for a 6 month subscription. The company address is 175 Varick St, New York, NY 10014 and the CEO is Mitch Lowe. The Co-founders/Co-chairmen are Stacey Spikes and Hamett Watt (source: Bloomberg)

You can report problems to the FTC at FTC.gov/complaint. The information you give will go into a secure database that law enforcement agencies use for investigations.

The comments you put here on the blog do not go into the law enforcement database.

Never buy anything from voyageestore.com. It's a scam. The online store looks quite credible. We bought a saw and paid 118 EUR for it. They let you track your order as if it has been dispatched. When it finally shows that your order has been delivered to your "front door" you start writing e-mails to them informing that you have not received anything. You never get a reply or your money back.

I ordered a set of items, price was 71.50$ and delivery to Moldova 15$, on paid from account was taken 112$ (25.5$ more), and in finally on its site show that it is in Moldova and is sent for delivery, but at the Postal office asked Tracking number that i don't have it, they checked by mobile number and also by Name, and said that nothing .

Don't make any purchases from BICCSHOP ONLINE! They're a complete scam! They took $50 from my checking account and never delivered. I can't get any reply through email, and the phone number they provided is of no use. There's too many numbers for it to be real. I've emailed them for the last three days straight, with no answer. They're thieves.

have you gotten anything yet from biccshop

JOE'S AV www. joesav. com Placed order on Jan 4 for over $3000 in audio visual....after lie after lie....still on March 5 still no av or credit to my credit card. Called to cancel order and they said it was damaged...cant replace. Asked to have cc credited. They said system is down cant do it.....called 5 days later still system is down. They told me If u wanted my money back to call cc company and put in a dispute. So now I have to wait up to 3 months to get money back. How can this company legally still be in business. After more investigations there is so many people they are scamming.

Teechip attached itself to a fake March for Our Lives facebook page to sell their tee-shirts. On their order page the added a count-down timer suggesting that if you ordered by a certain date or within a certain number of hours, you would get the merchandise in time to the March. I then discovered that they take a much longer time. I contacted them for a refund: they refused them. They even asked me to take a screen shot of the page with the timer, which I did. They stopped responding. I am escalating the claim with PayPal.

Do not buy off of a company named Besell. They take your money off of your charge card and never send the product that you have ordered.

I brought a wig from one of the many Facebook Sites that pop up in your newsfeed when you're shopping. I ordered a wig that advertised one thing I received another and when I contacted Paypal for a return I was instructed to send the item back to China at the rate of $30 for an item that cost $29. Now that I check the site and other people are posting the same problem. How do I report these to Facebook?

Add me to the should have known better list for ordering a too good to be true product that took my money, pretended to give tracking information and now says it's undeliverable. Stay away from all online stores with a vip in their name, such as pcvipstore. com. They are Chinese scammers using US addresses and servers. They also use credible https site and accept almost any method of payment. I don't understand why there is no agency that can deal with foreign "criminals" fleecing American customers. Sure, Buyer Beware used to apply and maybe still does, but the choice seems to be stay away from all online purchases as the scammers are all over on Amazon, Facebook and many other "legitimate" businesses.

I bought a pair of shoes 100 dollars on this page and no purchase confirmation or returned emails to mmine ones since...it s been two weeks, what can I do?

www. pubpipe. net/

You can report this to the FTC at FTC.gov/Complaint. The information you give will go into a secure database that law enforcement uses for investigations. The comments you put here on the blog don’t go into the law enforcement database.

If you used your credit card to pay for the shoes, you might be able to dispute the charge. Read about disputing a charge in this FTC article.

Ordered from Ships from Texas.com. Credit card charged immediately, never received order. Foreign transaction fee also showed up on credit card. Reported to credit card company . Contacted Secretary of State for Texas to see if company was listed and of course it was not.

Same as these other two comments: ordered a handbag from Ships From Texas (charge shows Vancouver BC location), credit card charged immediately for the handbag plus foreign transaction fee, also Vancouver. Nobody answers phone—directed to send an email. No answer to repeated emails, and, of course, no handbag.

Ordered from Ships from Texas.com early June. Never received order. I did get a response late June that product was damaged, they would issue a refund. It never came, they do not return messages, and as of today their web site is down. Used Paypal and have filed a claim.

This happened to me, too! How do I file a claim with PayPal?

This is a scam.. once you place order and pay for it, they will start sending you notifications of shipment, dispatch etc. And ultimately will show as delivered but no delivery actually made. Then yu keep contacting support, but everywhere bot support is there and you get same reply to your all questions

Fraud. I ordered a purse from ShipsfromTexas on 7/4 and computer said it would arrive in 5-12 biz days. Never arrived. No one answers phone and you are directed to email. No response; I tried several times. I reported it to Visa. I found them on Facebook. It needs to be removed.

I ordered a tote from Shipsfrom Texason June 11. As of this date August 24 2018 I have not received it. It is # 5203 in the amount of $99.95. Don’t buy this is a scam

You can report this to the FTC at FTC.gov/Complaint. The information you give will go into a secure database that the FTC and other law enforcement agencies use for investigations. The comments you put here on the blog don’t go into the law enforcement database.

I purchased a Hybrid Laptop from Gem Loop on 7/7/18, paid for it and have never received merchandise. Sent several emails with no response or credit issued. This was advertised on Facebook.

You can report this to the FTC at FTC.gov/Complaint. The information you give will go into a secure database that the FTC and other law enforcement agencies use for investigations. The comments you put here on the blog don’t go into the law enforcement database.

Every ad on facebook is a scam

Ordered generator from company called GSI. They advertised and still advertise on Facebook so I thought they were "legitimate". They charged my card a little more than the price, I allowed for shipping charges, that were supposed to be free. Haven't received anything! Beware!

I bought 2 ( North Face) jackets from a facebook ad, $85 it cost, I received an email from support1@ webmicroshop confirming the transaction. They took the money from my credit card, that was back in late July . Haven't got them yet, Im sure I've been scammed?

Does anybody know of a company called Gerimmoo. xyz? The suffix xyz according to the web can be either good or bad. Not sure which holds. Either way, I ordered some goods from Gerimmoo and they have yet to deliver. Oh, indeed, they got my money. They talk of great customer service (but no way to contact them except by emails that they do not answer). They have an extensive item list for sale...but (as I said) I got nothing as yet. I have written them via email but zip. They show my order as "processing" (and it stays that way). Anyone heard of this outfit? Be wary of them. They got me.

With so many stores closing their doors, it is going to be interesting how individuals are going to "shop", especially for items that need to be tried on, otherwise we will be paying the shipping cost back to the seller. I suggest not using the Internet for buying anything. Lots of "low life" individuals on this planet who don't want to earn their salary appropriately...thieves!

Have anyone ever purchased any item from Leonis store?

I ordered an engraver from Leonis in February and have not got it yet

I did got nothing

I ordered the engraver as well 2 months ago and have not received it.

Athena Glam.
They're giving away leggings for shipping price only. It was only $7.00 but they respond to no emails and are scamming people EVERYWHERE!! It's been 2 weeks and I still haven't recieved my order. They wont respond to me. Anyone who ordered is complaining of the same issue.

I ordered from athenaglam April 30th 2 pair of leggings never received them and they dont reply to email and no phone number

Ordered from athena as well. Purchased some leggings back on may 10th. It is now sep 12. Still havent received my order.

ordered from Leonis store everything no show now closed site

I was just scammed by Bruce Sloane posing as Gov. Grant official that would help you receive a Government Grant. After going through all of the charges to receive the Grant and sending 28,000. to finally receive the Grant everything went south and no Grant. Please beware of this scam they work it thru facebook & messenger. You will think you are talking to a close friend but you are talking to a person that has stolen your friends identity. That's when they get you and you don't realize it has happened.

giorgiobellucci. com/ THIS COMPANY IS GIVING FREE WATCHES THAT IS A FAKE WATCH.MANY PEOPLE ARE BUYING THE WATCHES LIKE ME AND IS NOT A GIORGIO BELLUCI WATCH.I PAID 15.99 FOR DELIVERY IS NOTHING,BUT IS MY MONEY AND I RECEIVED HERE A WATCH THAT IS NOT A GIORGIO BELLUCI.THE PACKAGE CAME FROM CHINA AND I THINK WAS VERY CHEAP DELIVERY IN AN ENVELOPE VERY SMALL WITHOUT BOX.MY ENGLISH IS VERY BAD,MAYBE I TOLD WAS NOT A FAKE IN MY COMPLAINT(TO FTC BECAUSE LOOK LIKE A DOLAR WATCH FROM CHINA).IT IS A FAKE AND THIS COMPANY IS SELLING A LOT OF THIS WATCHES TO THE PEOPLE.GIOGIOBELLUCI CUSTOMER SERVICE SEND ME A EMAIL FOR ME,THAT THEY WILL SEND ME THE REAL GIORGIO BELLUCI WATCH.I NEVER RECEIVE NOTHING HERE.PLEASE FTC HELP TO STOP THESE SCAN ARTISTS.

Recently went online shopping in warcraftdays .com and paid for an electronic pedal . Instead they send me a pair of fake Gucci sunglasses . Be careful of this website of claiming to deliver factory back log overstock music parts in discount prices. Don't fall for the fake website in fact they don't have the goods is a scam.......just be aware of this website warcraftdays. com look very professional with logo and displaying to open an account with them but they have no contact number or actual address to correspond with them except on email so it is a fraud.

Dealsboz. com selling Hydroflask water bottles is a scam. They took my money and within a day someone across the country used my information to pay for LYFT rides. Dont waste your time. They promised me a refund and also promised my product was in the mail. Never recieved either.

You can report this to the FTC at www.FTC.gov/Complaint. The information you give will go into a secure database that the FTC and other law enforcement agencies use for investigations.

The comments you post here on the blog don't go into the law enforcement database.

Don't buy from strollersby. com They took my money and I never received the stroller. Logo was copied from another site. strollersby . com = SCAM

I sent off for box cooler from veltoke two weeks ago they said it will be delivered 72hour never received it they just took my money I tried contacting them no respond

I did not investigate before ordering from this outfit.
I ordered a Japanese vegetable knife for an extremely good price.
I never received a receipt and when I contacted them one month later, I received a message asking me to wait while they investigated the whereabouts of my order. I never heard back. After almost two months, I filed a claim with my credit card company and the cost was refunded.

Also try and call the company's phone number but it never will go through it will say this number is not in service

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