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A Western Union update

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We told you earlier this year about the $586 million settlement with Western Union – where the company will return money to people who were tricked into wiring money to scammers using Western Union. Those refunds are part of a global settlement with the Federal Trade Commission and the Department of Justice (DOJ), and our partners at DOJ are handling the refunds.

Since many of you have been asking about where things stand, we wanted to give you an update on the Western Union refund process. Here’s what we can tell you so far:

  • DOJ will run the refunds process, and the process has not started. In fact, Western Union still has more time to pay all of the $586 million.
  • Once DOJ has all of the money – later this year – they’ll open up the process for people to make claims. They call it a “Petition for Remission” process.
  • If you sent money via Western Union between January 1, 2004 and January 19, 2017, and lost it to a scammer, you might be eligible for a refund.
  • DOJ will have to verify all the claims it gets before it can send out refunds. That might take at least a year.
  • All eligible claimants will get some money back, but how much depends on how much you lost, how many people ask for a refund, and how big the total losses are.

Here’s what you can do now:             

  • If you still have it, keep your paperwork, including money transfer receipts and materials relating to the scam, in case you need it to file your claim. 
  • Don’t pay anyone who promises to get you a Western Union refund in return for money. Neither the FTC nor DOJ will ever do that.
  • Check out the FTC’s or DOJ’s Frequently Asked Questions to learn more.
  • Sign up for email updates about Western Union refunds.

And watch this space for more updates as we have them.

Blog Topics: 
Money & Credit

Comments

I have a western union receipt of a scammer.

Blondie / March 2017/ I was scammed through Western Union too I do have the receipt will I get compensated

hw to claim this money?

The US Department of Justice is going to handle the process of getting money back to people, after it finishes more work on the case. The FTC has more information.

For now, if you have paperwork related to your money transfers, keep it. You might need it later for the the claims process. You can sign up for email updates (link is external) to be sure you are notified about the claims process.

I HAVE ALSO BEEN DEFRAUDED AND WILL LIKE TO HAVE MORE INFO

If you lost money to a scammer between January 1, 2004 and January 19, 2017 and you paid by Western Union, you can file a claim to get money back. You must file a claim by February 12, 2018. Go to FTC.gov/WU to start the process.

That date should be extended to claim

The deadline was extended to May 31, 2018.

Go to FTC.gov/WU to learn about filing. You can click the orange button near the top of the FTC.gov/WU page to connect to the US Department of Justice claim filing website. You must file by May 31, 2018.

I was involved in fraud in December 2018, and it has broke me completely. I work so hard for my money. Do you know when is the next deadline to submit my claim for 2018? :/ It is ridiculous and disgusting for scammers to do this.

I was recently scammed and I have all my receipt.....

I have a police report and a report from the Postal inspector due to my being duped in this matter as well as all the receipts from western union so I am very interested in this reimbursement. I am following this closely.

I was scammed out of 2200.00 it went through my bank and had to brought from family to pay back cause the bank people where very nasty.

I to was done this way dear contact the department of banking and finance in your area office or contact your Governors office they can forward the information on to them .

sent mi statement

It's now January 8, 2019,
We have not heard anything, what does laspe in funding mean? The people that was sent documents, concerning money lost in this 586 million lawsuit, is there any updates, it's been over 7 months, we should have gotten a spokes person, giving us an update on on where we stand, it will be nice to hear something.
I was sent a form, letting me know exactly how much I lost, I filed a claim through the better business bureau, police report and a report through Western Union.
Is there any information.

People sent in more than 180,000 refund claims. Gilardi & Co, the company the US Department of Justice hired to manage the refund process, is reviewing and evaluating all the claims to determine eligibility. If information is missing from your claim, Gilardi & Co. may contact you by mail to ask for more information. After Gilardi & Co. reviews the claims, it will send recommendations to the US Department of Justice for final decisions. No payments will happen until after all the claims are reviewed. Check FTC.gov/WU or westernunionremission.com for updates.

I have been notified by Pay Pal that A Dell Computer was ordered, charged to my account. The email said if I did not order this, to click the dispute button. When I did that, my virus protector advised that this was an unsafe link. Who should I report this to? Thanks.

The first email might have been a trick, to try and get you to click on it.

Some internet scammers impersonate a business to trick you into giving out your personal information. That's called phishing. Your virus protector stopped you from clicking on the bad link.

Forward phishing emails to spam@uce.gov — and to the company, bank, or organization impersonated in the email.

i would like to make a claim

The US Department of Justice is going to handle the process of getting money back to people, after it finishes more work on the case. The FTC has more information.

For now, if you have paperwork related to your money transfers, keep it. You might need it later for the the claims process. You can sign up for email updates (link is external) to be sure you are notified about the claims process.

I have my receipts using WU.

The US Department of Justice is going to handle the process of getting money back to people, after it finishes more work on the case. The FTC has more information.

For now, if you have paperwork related to your money transfers, keep it. You might need it later for the the claims process. You can sign up for email updates (link is external) to be sure you are notified about the claims process.

Dr WHO scammed me out of great deal of money be glad to get any of it back. Have all the papers and emails . Also I have a western union account can that be used as documentation

I'm interested in finding out how to reclaim my money.

The US Department of Justice is going to handle the process of getting money back to people, after it finishes more work on the case. The FTC has more information.

For now, if you have paperwork related to your money transfers, keep it. You might need it later for the the claims process. You can sign up for email updates (link is external) to be sure you are notified about the claims process.

Hello, I'm Gilphas , Iam also Victimized by scam dating sites in Russia and I send $500.00 and $250.00 and $300.00 Euro dollars a scam loan, her name Judith.rubella in France, and other lottery tickets, please I'm interested to know more information, how i will be refunded..thanks

The US Department of Justice is going to handle the process of getting money back to people, after it finishes more work on the case. The FTC has more information.

For now, if you have paperwork related to your money transfers, keep it. You might need it later for the the claims process. You can sign up for email updates (link is external) to be sure you are notified about the claims process.

I was constantly getting phone calls , text messages and emails daily for about 2 years of the pch scammers and i loat in total about 700 US dollars. The scammers are very good at convincing someone they winner of a sweepstakes. So beware and alert so you dont lose money that your family counts on.

i am truly amazed at the response,and information,;that this article is giving.i sincerely hope that there won't be any further dissappointment,and impostor'scammers after me ever again.because it is not fair,for theives too steal from individuals that work hard to survive and live a respectful life,we work for our money in the u.s.

What if you sent a money order by mail and it was a scam. I turned in a claim but never receive a good reply or any refund of 100.00.

I lost $800 to scammers calling me saying that I was selected for a grant of $7,000. How do I get my $800 back?

If you sent the money by Western Union, and you have the money transfer receipts and materials relating to the scam, keep all those papers. You might need it to file your claim. 

We were also scammed using money gram thru western union a great deal of money. The money transferred was from 1/2003. Is there any way to get reimbursement if before 2004?? Thanks!

If you sent money via Western Union between January 1, 2004 and January 19, 2017, and lost it to a scammer, you might be eligible for a refund.  The refunds are based on that time period.

How can I get my money back from Moneygram that was sent to scammers

You can report that to the FTC at FTC.gov/Complaint and to MoneyGram Customer Care Center at 1‑800‑926‑9400. If the scammer contacted you through a website, for example a dating website or product sales website, you can report the problem to that site.

I was scammed out of about 20k over 2 years thru western union and moneygram. this sure would help if i can get some of it back

I have been scammed out of approximately $30,000. I thought I was helping a USA soldier.

Ive been scammed since December of 2016 but ive lost the receipt and deleted the pictures on my phone. What would i do to claim my refund? Thanks

If you sent money via Western Union between January 1, 2004 and January 19, 2017, and lost it to a scammer, you might be eligible for a refund. Please read the information in the blog post. It explains what you can do now.

I was a victim of a scam in 2007 where $2500 was sent via Western Union. I am not sure I still have the receipt, etc. in my files. Anything I can do to file a claim?

If you lost money to a scammer between January 1, 2004 and January 19, 2017 and you paid by Western Union, you can file a claim to get money back. You must file a claim by February 12, 2018. Go to FTC.gov/WU to start the process.

I was scammed $85000.00 to someone who claimed to be in the US Navy. I still have all receipts and would humbly accept any help given to me. Thanks

If you sent money via Western Union between January 1, 2004 and January 19, 2017, and lost it to a scammer, you might be eligible for a refund. Please read the information in the blog post. It explains what you can do now.

Is this also applicable for Other countries? I was scammed in Latin America and sent about 6300 euros to Rebecca Osogiahon in Turkey. I have sent emails to Interpol and FBI (scammer was using an USA phone number) but no answer. I have all receipts

My dad was scammed out of a bunch of money just recently, that was sent through Western Union. What happens for people who have been scammed since January? Or is Western Union just allowed to keep operating this way?

If you used Western Union to send money to a scammer, you can report it to Western Union’s complaint department at 1-800-448-1492 or online.

You can also report it to the FTC at  FTC.gov/complaint. The information you give goes into a secure database that the FTC and other law enforcement agencies use for investigations. The comments you put here on the blog don't go into the law enforcement database.

hi i received a email stating i would be getting a refund because my name was found in the records at western union and money gram for sending money to nigeria a scammer. this email wants me to send a copy of my drivers license and my personal information. I believe this is a scam also. i sent about 3200 in all

That email asking for your driver's license and personal information is not from the Department of Justice. It is not related to the refunds in this case. The Department of Justice has not started giving refunds in this case.


If someone you don't know emails you and asks for personal information, don't send it.

Hi I hope you do get your money back soon and I'm sorry you got scammed by the idiots and as for the email yes it most likely was a scam and I hope you didn't give out any personal info because sounds like identity theft was being planned on their end.

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