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DeVry refund update

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As part of the FTC’s settlement with DeVry University for deceptive advertising, the school agreed to pay $49.4 million to the FTC for partial refunds to some students. The FTC plans to mail checks before the end of the summer to people who:

  • enrolled for the first time in a bachelor’s or associate’s degree program at DeVry University between January 1, 2008 and October 1, 2015;
  • paid at least $5,000 with cash, loans or military benefits;
  • did not get debt or loan forgiveness as part of this settlement; and
  • completed at least one class credit.

The amount of each refund will depend on how much a person paid to DeVry. The refunds will not be the full amount of money people paid.

The FTC will use DeVry’s records to identify students eligible for refunds. If you were a DeVry student between January 1, 2008 and September 30, 2015, you don’t need to do anything to apply for a refund. If you think you might be eligible, and your address has changed since you attended DeVry, you can call the FTC refund administrator at 844-578-2645 to update your address.

For information about the DeVry redress program, visit FTC.gov/DeVry and sign up for email updates. To learn more about repaying federal student aid, check out the Department of Education’s loan repayment page.

Note: On May 11, 2017, we edited this post to clarify that a student had to enroll in a degree program for the first time between January 1, 2008 and October 1, 2015.

Tagged with: college, refunds

Comments

Which number did you cal to get this list? I called the FTC number and it only allows a voicemail

You have to call the FTC before 5pm. Soon as the automated info comes on press 0.

5pm what time? Central? Pacific? Mountain?

I Attended from jan. 2009 to June 2011. and Ive moved several times. How do I know if my information is up to date with the settlement?

You should log onto your Department of Education portal. Those direct loans from DeVry were paid in full. The loans through Navient, Nelnet and other companies are part of the checks that are going out as of July 5th. You must call Analytics LLC in Mn to update your address. My friend had Perkins loans and they were paid in full!

The FTC is not making payments on students' loans.

The FTC is sending partial refunds to students who meet the four eligibility criteria listed at the top of this blog.

Some students got loan or debt forgiveness from DeVry. The FTC settlement with DeVry required DeVry University to forgive and cancel the entire unpaid balance of all private student loans DeVry University made directly to students between September 1, 2008 and September 30, 2015. The settlement also requires DeVry to cancel $20.25 million in debts currently eligible students owed to DeVry University for things like tuition, books and lab fees. If you were eligible for loan or debt forgiveness, you should have gotten a letter or email from DeVry by the end of January 2017.

Who do I contact to inquire if I was eligible for the loan or debt forgiveness from DeVry?

To get a partial refund from the FTC, you have to meet the four eligibility criteria listed at the top of this blog. Please look at the eligibility criteria and consider the facts in your situation.

The FTC will use DeVry’s records to identify students eligible for refunds. If you were a DeVry student between January 1, 2008 and September 30, 2015, you don’t need to do anything to apply for a refund.

If I only got back (1) penny...it would symbolize our Government was in this to fully protect the consumer.

I'll be waiting for a check.

You and me both. I'm very curious as to what percentage will be refunded....

Are students that attended DeVry's Keller Graduate School of Management excluded from the partial refund? If so, why are they being excluded?

The settlement does not apply to students of Keller Graduate School. The settlement applies only to DeVry University graduates, as the ads at issue only included claims about DeVry University graduates.

Just to let you guys know, Devry is still playing games and I was told by a Devry Student Finance Rep last month that Devry had finished paying all students and removing Devry Student loans from student's accounts and whomever had a balance will have to pay it. They also said that if a person had federal student loans they do not qualify even if they had a Devry loan as well, speaking of those who meet the eligibility criteria. Well my Devry loan is still on my account, they are trying to tell me it is not a Devry Loan when the Loan Agreement shows Devry as the lender. I am going to report them. They are sending collection letters to my home after I sent a letter to the collection company and the loan agreement to show that the loan qualified to be forgiven. Their response was to send it to another collection company. I have nothing good to say about this Institution besides, they are greedy liars. I attended from 2010-2015 graduated in 2015, but for some reason they are pretending that they are not aware of the FTC's and lawsuits noted eligibility.

Please report this to the FTC at FTC.gov/complaint. The information you give will go into a secure database the FTC uses for investigations.

Thank you Ms. Small, I will!

RoShawn, We're getting some information to answer your question. Could you check back on Wednesday? Thanks.

Yes, agree they are still up to their games. I just graduated from Keller School of Management and the same people that are used for DeVry University are used for Keller School of Management. I have already filed a claim with the FTC, but my student aid did not cover my last term and I have been given the run around because no one has the answer becides the SSA at the school is not calling me back. I don't think a 12000 dollar loan can be used for 2 terms and then its done.

The loan you refer to is likely a Perkins loan, a federal loan, which was not part of the loan cancellation program. Refer to the FTC as to whether you qualifiy for a partial refund for other monies paid.

I've never read any where in the eligibility criteria that you had to be a graduate. It only states the dates you had to be enrolled.

You're right. A student does NOT have to be a graduate to be eligible for a refund. A student has to meet the eligibility qualifications listed at the top of this blog.

Carrington College owned by Devry University. Will Carrington College be included in the refund??

No, students of Carrington College are not included in the FTC refund.

I have the same question, as the Master's program cost more

Am I correct to assume that this does NOT include those enrolled in the graduate school of DeVry, Keller Graduate School of Management? The same deceptions were taking place at Keller.

The settlement does not apply to students of Keller Graduate School. The settlement applies only to DeVry University graduates, as the ads at issue only included claims about DeVry University graduates.

Hello, I noticed you keep using the verbiage "graduates". The requirements say nothing about a having to be a graduate, It only says "enrolled". Do you have to be a graduate to receive a refund?

You're right; a student does NOT have to be a graduate to be eligible for a refund. A student has to meet the four qualifications listed in this blog.

CORRECTION: a student does NOT have to be a graduate to be eligible for a refund. A student has to meet the eligibility qualifications listed at the top of this blog.

So I was student between 2006-2010 am i eligible for a partial refund?

The FTC plans to mail checks before the end of the summer to people who:

  • enrolled in a bachelor’s or associate’s degree program at DeVry University between January 1, 2008 and October 1, 2015;
  • paid at least $5,000 with cash, loans or military benefits;
  • did not get debt or loan forgiveness as part of this settlement; and
  • completed at least one class credit.

Hello Bridget -

I have a combo of loans and paid cash. I went to DeVry from 2006 - 2010. I am however being sued by DeVry for non-payment. The loans in question are from 2009. Shouldn't they cease action against these loans as they should qualify for debt forgiveness? Also, since I have loans will none of the cash I paid to DeVry be refunded even if it was during the period of their refund?

Thank you very much.

The FTC settlement with DeVry required DeVry University to forgive and cancel the entire unpaid balance of all private student loans DeVry University made directly to students between September 1, 2008 and September 30, 2015.

If you had unpaid private loans that you borrowed directly from DeVry between those dates,  you would have qualified for loan forgiveness. DeVry should have sent you a letter or email about that in January 2017. If you think you qualified and you didn't get a letter or email from DeVry, please contact DeVry.

DeVry did not refund money. DeVry forgave some student loan balances and some student debts for tuition, books and lab fees.

what is consider private loans? Are the federal loans that i took out qualify?

A federal student loan from the US Department of Education is not a private loan.

The reason you had a question about this was that it was not clear correct? So your answer to your question is verbatim the exact reason you even asked the question. Great.

DeVry students have to meet all the elements listed in the bullet points in order to be eligible for a refund. A student needs to have gone to DeVry during certain years and meet all the other points in order to be eligible.

I met all the requirements and Devry told me that I was not on the list for refund. They could not tell me why.

DeVry did not give refunds. The FTC has a refund program.

There are two elements to the settlement. One part of the settlement is $50.6 million that DeVry provided for loan and debt forgiveness for students who owed money to DeVry.

 The settlement required DeVry University to forgive and cancel the entire unpaid balance of all private student loans issued by DeVry University between September 1, 2008 and September 30, 2015. The settlement also requires DeVry to cancel $20.25 million in debts owed to DeVry University by eligible students for things such as tuition, books and lab fees.The settlement also includes $49.4 million from DeVry that the FTC is using to provide partial refunds to some students who paid for DeVry classes. This blog is about the FTC's refund program. You might be eligible for a refund from the FTC program if you meet the qualifications listed in this blog.

I meet all the requirements for the refund program but I have not heard anything from anyone yet, is there a number I can call and speak with someone?

I meet all of the requirements as well. 2008-2010 and graduated 2010. I have around 25K in stafford loans. Is there anyone I can call to discuss. Are students given federal loans included? Thanks.

The FTC will use DeVry’s records to identify students eligible for refunds. If you were a DeVry student between January 1, 2008 and September 30, 2015, you don’t need to do anything to apply for a refund.

Bridge, I understand that we don't need to do anything but when will we hear something from the ftc?? As of right now nobody has reached out to the students that are eligible for the refund. we don't know if or when we will be receiving the refund. We don't even know if we will get a refund or not; we should get a letter, email or something.

The FTC plans to mail checks before the end of the summer. Please look at the eligibility criteria at the top of the blog to determine whether you're eligible for a refund.

I went to devry online does the settlement include online classes? I got my bachelors during that time and noone has contacted me. I have subsadised and unsubsadised loans

Students who took online classes could be eligible for a FTC refund if they meet all the eligibility criteria listed at the top of this blog.

Hey Bridget, I took online classes and meet ALL of the criteria, but haven't been contacted. I'm currently being pursued by DEBT COLLECTORS THREATENING GARNISHMENT, and could really use some help here. Is there a number I can call, to get some more information, or assistance?

The FTC will use DeVry’s records to identify students eligible for refunds. If you were a DeVry student between January 1, 2008 and September 30, 2015, you don’t need to do anything to apply for a refund.  The FTC plans to mail checks before the end of the summer, and has not contacted people yet. 

Read about your rights when you deal with debt collectors, and what a debt collector is and isn't allowed to say.

I don t mind getting a little something. It will pay for a bill

What about all the medical students who went to a Devry institution and were swindled of their money? This includes Ross University School of Medicine, American University of the Caribbean, and Medical Education Review Program. All these students were under the Devry institution, took out thousands of dollars in loans and have been educationally and financially swindled. What about all these students?

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