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DeVry refund update

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As part of the FTC’s settlement with DeVry University for deceptive advertising, the school agreed to pay $49.4 million to the FTC for partial refunds to some students. The FTC plans to mail checks before the end of the summer to people who:

  • enrolled for the first time in a bachelor’s or associate’s degree program at DeVry University between January 1, 2008 and October 1, 2015;
  • paid at least $5,000 with cash, loans or military benefits;
  • did not get debt or loan forgiveness as part of this settlement; and
  • completed at least one class credit.

The amount of each refund will depend on how much a person paid to DeVry. The refunds will not be the full amount of money people paid.

The FTC will use DeVry’s records to identify students eligible for refunds. If you were a DeVry student between January 1, 2008 and September 30, 2015, you don’t need to do anything to apply for a refund. If you think you might be eligible, and your address has changed since you attended DeVry, you can call the FTC refund administrator at 844-578-2645 to update your address.

For information about the DeVry redress program, visit FTC.gov/DeVry and sign up for email updates. To learn more about repaying federal student aid, check out the Department of Education’s loan repayment page.

Note: On May 11, 2017, we edited this post to clarify that a student had to enroll in a degree program for the first time between January 1, 2008 and October 1, 2015.

Tagged with: college, refunds

Comments

Does this include Chamberlain Nursing School students that took many classes through DeVry during that time frame.

No, this doesn't include students at Chamberlain Nursing School. This applies to enrolled students who enrolled in a bachelor’s or associate’s degree program at DeVry University for the first time between January 1, 2008 and October 1, 2015 and meet other eligibility criteria.

If I attended Chamberlain College of Nursing BSN program but had Devry classes through this program am I eligible to receive any compensation?

Where do I fill out my information to start the refund process?

The FTC will use DeVry’s records to identify students eligible for refunds. If you were a DeVry student between January 1, 2008 and September 30, 2015, you don’t need to do anything to apply for a refund.

I started in 2008 and ended in 2014 and im not eligible for a loan forgiveness not sure why ? helpp

The FTC is not providing loan forgiveness. DeVry provided loan forgiveness to some students who owed money to DeVry for private student loans that DeVry issued to undergraduates. DeVry also forgave $20.25 million in student debts for items such as tuition, books and lab fees.

The FTC is providing partial refunds to some students. The FTC plans to mail checks before the end of the summer to people who:

  • enrolled in a bachelor’s or associate’s degree program at DeVry University between January 1, 2008 and October 1, 2015;
  • paid at least $5,000 with cash, loans or military benefits;
  • did not get debt or loan forgiveness as part of this settlement; and
  • completed at least one class credit.

You mentioned that Devry gave loan forgiveness to some students. I have moved many times. How do I know if I was eligible for that?

Please contact DeVry.

Bridget, can you please confirm if I received correct information over the phone? When I called the 844-578-2645 number, the rude lady on the phone sounded like I was annoying her and she wanted to get off the phone as fast as possible, and didn't want to answer my questions. My questions are as follows:

1. She told me that they cannot update my address over the phone (I moved since attending Devry)and told me that I have to mail them a letter with my updated info to some post office box number (2008, I believe)in Minnesota. Is this correct? And if so, why are others on here claiming they're able to update their address over the phone?

2. Can they tell me over the phone whether or not I qualify? I know I do, but I want to ensure they're information is accurate. And if not, why are others on here claiming they're able to have the phone rep look up in their records whether or not they qualify?

3. Were notifications for loan forgiveness already mailed to those who qualify?

4. If I qualify for loan forgiveness, but didn't get any notification because my address is out of date in Devry's records, is it too late to claim loan forgiveness?

Please answer each of these questions. Any help you can provide would be greatly appreciated.

Thank you,

Nathan

Nathan,  You're asking about both the FTC refunds and the loan and debt forgiveness that DeVry gave to some students.

I double checked, and when you call, you will be able to update your address and find out if you're eligible.

As part of the settlement, DeVry forgave some loans that it made directly to students between September 1, 2008 and September 30, 2015. If you had a loan that came directly from DeVry, you should have gotten a letter and email from DeVry in January. If you had a loan that came directly from DeVry University during that time period and you didn't get a letter, please report that to the FTC at FTC.gov/complaint  and contact DeVry.

Okay, let me elaborate a little further. First of all, if I call the number again and the individual on the other line refuses to update my address over the phone and check my eligibility, what are my options? Secondly, let me give you little background on my situation. I went to Devry from 2011-2014 and graduated in a Bachelor degree program. For the majority of my education, I used the GI Bill (I'm a veteran). However, it did not cover everything and I still owe over $21,000 in student loan debt from Fedloan Servicing. Based on this information, what am I eligible for? Does this meet the qualification for debt forgiveness? Why does it matter who the loan is with? Either way, Devry got their money, so what difference does it make? I'm confused.

The FTC is not providing debt forgiveness.

The FTC is providing partial refunds to DeVry students who meet the eligibility criteria listed at the top of this blog. You might be eligible for a partial refund.

One criteria a student has to meet to be eligible is this: paid at least $5,000 with cash, loans or military benefits. Almost any kind of loan can help make a student eligible EXCEPT a DeVry institutional loan that was issued directly by DeVry. If you paid with a DeVry institutional loan that was issued directly by DeVry, that loan payment can't make you eligible. If you paid with a federal loan, or a bank or credit union loan, or other kind of loan, that kind of loan can help make you eligible.

Hello,

I have both private and two now consolidated student loans through a loan servicing company. I was enrolled between 2010 and 2014, but I have not received any notifications in the mail or phone calls regarding any type of loan refund or forgiveness. Would someone be in contact regarding eligibility or whether or not anything would be refunded or forgiven? Thanks!

The FTC will use DeVry’s records to identify students eligible for refunds. If you were a DeVry student between January 1, 2008 and September 30, 2015, you don’t need to do anything to apply for a refund.

Think about your situation? Do you meet the eligibility criteria? The FTC plans to mail checks before the end of the summer to people who:

  • enrolled in a bachelor’s or associate’s degree program at DeVry University between January 1, 2008 and October 1, 2015;
  • paid at least $5,000 with cash, loans or military benefits;
  • did not get debt or loan forgiveness as part of this settlement; and
  • completed at least one class credit.

Are parent plus loans eligible for the refund?

I think you're asking what kind of loans are included in this bullet : paid at least $5,000 with cash, loans or military benefits.

The answer is : it doesn’t matter what kind of loan you used to pay your tuition, as long you did not use a DeVry institutional loan that was issued directly by DeVry. If you used a parent loan and paid at least $5,000 with cash, loans or military benefits and meet the other eligibility criteria, you are eligible.

How many students are involved in this action? Will we get interest on the refund - it has sat in an account since I guess January

They are already giving you free money that otherwise you wouldnt have got. Sure it may suck that that some people got all their loans wiped out because they went with DeVry specifically. But common they have a ton of data they need to go through.

Call 844-578-2645 and press 0 right away you do not need to wait for the message to fully play. If you are on the list then you qualify. Remember the people on the other end of the phone didnt make these decisions, and probably know just as much about the situation as you.

If I enrolled in Chamberlain Nursing - BSN (2011-2013) and was required to take Devry non-nursing classes as part of the program, are these included in the settlement? I paid over $6k in cash directly to Devry for these specific non-nursing courses.

One of the criteria you have to meet to be eligible is that you enrolled in a bachelor’s or associate’s degree program at DeVry University for the first time between January 1, 2008 and October 1, 2015. Students at Chamberlain are not eligible for a partial refund from the FTC.

Bridget, If I originally enrolled in 2006 but did not complete my bachelors until Jan 2009. Would I qualify?

One of the criteria you have to meet to be eligible is that you enrolled in a bachelor’s or associate’s degree program at DeVry University for the first time between January 1, 2008 and October 1, 2015.

If you enrolled in 2006, you would not be eligible.

I STARTED in late 2007 but I did enroll in classes up to 2010. They would pressure me every semester into more student loans. Am I eligible?

One of the criteria you have to meet to be eligible is that you enrolled in a bachelor’s or associate’s degree program at DeVry University for the first time between January 1, 2008 and October 1, 2015. If you enrolled in 2007, you would not be eligible.

Hi - Am I eligible for a refund? How do I find out, as I have not been contacted?

I was enrolled in DeVry between Fall of 2011 and graduated in May 2013. I took out loans through FAFSA and am currently paying them back.

I believe I meet all the criteria, as I was enrolled between 2008 and 2015, paid DeVry over $5000 through financial aid, have not gotten debt or loan forgiveness and completed/passed all classes taken at Devry.

Any insight would be greatly appreciated.

You can contact the FTC refund administrator at 844-578-2645 to ask whether you're on the refund list.

Hi Bridget - The number is just the recording announcing the settlement between the FTC and DeVry, and FAQs. Is there another method to check if I am on the list? Thanks.

I quilfy for all and I am not in the list

Bridget Small- I paid for my child's education at devry with parent plus loan and my child meets the requirements for getting a refund. Will I get a refund too?

Steven, the FTC refund is a partial refund to some students who meet the eligibility criteria listed at the top of the blog. If a student meets those criteria, the refund goes to the student. The FTC is not giving partial refunds to parents.

One thing a student must do to be eligible for a partial refund from the FTC is have paid at least $5,000 with cash, loans or military benefits. If the student paid for school with Parent Plus loans, the payments count toward paying at least $5,000 with cash, loans or military benefits.

Great to hear, what would be even better is if it applied to DeVry's practices since the 90's! When they originated those practices!

Nicely done, EXCEPT? You stopped before the job was done!

Hello, I enrolled at Devry during 2011, after I had finished High School. So far after graduating, I have been unable to find a job that they have promised to assist me with getting, and I am still being hounded by Collection companies for it. NelNet, a student debt collection agency, set me a bill for 800$ that I can not pay. Will I have to defer my payments even more, or will this all get resolved latter? My problem stems form not being able to pay these extravagant bills.

Hi Bridget, very cool that you're answering everyone's questions, gives me a bit of faith that there are some government employees willing to help out the public :).

My question is about the military GI Bill. If I were on the GI Bill for 3 years, then finished with Vocational Rehab benefits for the last year (basically military benefits for all 4 years), would my portion of the refund go back to those agencies, or would it still come from me since I enrolled in that school based on their commercial advertisements (which they certainly got me on)?

Thanks :)

Joshua, The FTC refund is based on the student's eligibility. If the student is eligible, the refund goes to the student. So, look carefully at those four points, consider the dates, how much you paid, etc. to figure out if you're eligible.

If you think you might be eligible, and your address has changed since you attended DeVry, call the FTC refund administrator at 844-578-2645 to update your address.

Hi, I started the registration process with Devry in Dec 2007 and the first class Started January 7, 2008. Does this qualify me? I do qualify for everything else on the list.

That part of the eligibility requirements means a student enrolled for the first time in a bachelor’s or associate’s degree program at DeVry University between January 1, 2008 and October 1, 2015.

Hello Bridget,

In an earlier statement, you said that people eligible would receive a "partial refund". Can you elaborate further on this? Are you stating we will get a percentage returned or just a flat amount for anyone eligible? If it is a percentage based, what will the percentage be? I appreciate your time.

The FTC will distribute the $49.5 million settlement fund among 175,000 eligible students.  Each student will get back a percentage of the total amount the student paid to attend DeVry. If some people don’t cash their checks, the FTC will use the remaining money to send a second round of checks.

What's the percentage? Will it get applied to your loans or check issued?

The FTC plans to mail checks before the end of the summer to eligible students.

I attended from Jul 2008-Jun 2010. I was awarded a bachelors degree. I've been paying $300 a month since Jan 2011 on my loans and I'm still paying! I was told the FTC said I was ineligible because Ihadnt paid at least $5000. Does the type of loan matter?

Please read the eligibility criteria at the top of this blog. To be eligible for a partial refund, a student must have paid paid at least $5,000 with cash, loans or military benefits. If you did not pay at least that amount you would not be eligible.

Yes, the type of loan you used to pay is important. If you paid at least $5,000, and you meet the other criteria we listed, it doesn’t matter what kind of loan you used to finance your tuition payment as long as it was not a DeVry institutional loan that was issued directly by DeVry.

Our best bet is to apply for borrower defense?

Yes this refund's key word is? "partial"
Which will be a percentage of all the debt that equals the total 50 mil that the Settlement got for refunds.
This refund will depend on how much you paid. But overall I would say it is 3‰-7%. I don't know for fact but it depends how much debt everyone has to equal up to the amount of refund money...
So saying that lizzyliz... Everyone who has attended devry needs to file a borrowers defense against repayment.... Bc this settlement was uber garbage... It should have been 1or2 billion... I don't think people know how much they make...
Average 40k students enroll each year x let's say 12k tuition....almost 500 mil

Keep being rewritten. Why do all need rewritten again.? Curious

Bridget, is there a reason you're not posting my questions and answering them?

Your earlier comment has been posted and answered. There are dozens of new comments on the DeVry blog since you wrote, so you may need to scroll back to find it.

This is a moderated blog, and we review each comment before we respond. We receive hundreds of new comments every day on Consumer.FTC.gov.

Never mind, thank you for the information. I finally got ahold of somebody competent when I called that phone number and they were able to update my address and verify my eligibility over the phone. Thanks again.

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