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Pass it on: tech support scams

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Earlier today, we announced a bunch of cases against tech support scammers: the people who act like there’s a problem with your computer and then try to convince you to fork over money to fix – ahem – “fix” it. Except there never was a problem, and they weren’t really from tech support.

Many of us have gotten those calls. Some of us have seen what looks like a pop-up on our computer screen. People I know – and maybe some that you know – have been convinced enough to talk with the scammers. That’s why the FTC, our partners at the Florida Attorney General’s office, and other law enforcement are trying to stop these scammers in their tracks.

So, what can you do? Well, now that you know how to spot the scam, you can pass that knowledge on. Tell people about it. And, if you’re on social media, share this post – and this quick video. (It shares better from this link.) It shows what happens in a tech support scam – and what you can do about it. And thanks!


Tagged with: imposter, scam, technology
Blog Topics: 
Money & Credit



Got a pop up like this when I opened a new tab; turned off my computer; deleted browser and reloaded a new one; said my hard drive would be wiped if I didnt call this number asap. 24 hours later (to the minute) my computer froze; I turned it off; it never rebooted ; says "no boot device"; dell support couldn't get it booted; computer repair said hard drive wiped; ran avira, kapernisky and defender; none found a virus but hard drive empty... be careful. May not be as benign as many above have stated. Made my new computer unusable.

Just got s call today that went to voicemail because if I don’t know the number, I don’t answer the phone, They said I was going to be blocked off my computer and would not be able to use my computer.

The Microsoft people called me, telling me that only Alpha Choice could fix my computer...for $300.00, or Windows Help Desk for $600.00 Wanted me to send in my computer, they would provide the box. They could not get past my firewall. I did not pay anything or send my computer. Why don't these scammers get a real job and leave the rest of us alone.

I keep getting phone calls from an Alpha Choice......I am sure it is a scam about my computer

This happened to me just last week. On August 14, 2018, my computer was locked and I was told to call a number(I don't remember it now). I spoke to a James Mathen from NTS who sent me a telephone number and an address in Milpitas, CA. He told me that he was from Microsoft tech support and my computer had been hacked and I would need to pay him $79.99 to fix it and then pay over $250.00 for one year service contract. I immediately called Microsoft who told me it was a scam. The number Mathen sent me was 1-844-208-2608. NTS has called me no less than 6 times from this number1-424-217-5156


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