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On June 8, @MilConsumer and @StopFraudCo (the Stop Fraud campaign of the Colorado Attorney General’s Office) will host a chat to discuss how to avoid travel and vacation scams. The chat starts at 3:00 pm ET/1:00 pm MT. Join in at #Milchat.

Tagged with: travel, vacation


Bridget, not sure how your suggestion will help if: 1) the calls are not coming from valid phone numbers; 2) the apps and other blocking options don't work for "Elizabeth from resort rewards" calls and 3) perhaps "Elizabeth from resort rewards" makes no mention of a real company or business to go on.

Seems, in this particular instance and, I'm sure, many more, the FTC needs to work directly with a recipient or 2 of these calls to go full in on the offer so the FTC can get to the originator of these calls. Plausible??

Reporting the unwanted calls helps the FTC's and telecommunications companies' work on solutions.

The FTC compiles the phone numbers people report and release them each business day. This helps telecommunications carriers and other industry partners that are working on call blocking solutions. Many call blocking tools rely on blacklists, the databases of phone numbers that have been reported as the source of illegal calls.

The data the FTC releases includes the phone number, the date and time a person got the unwanted call, the general subject matter (debt reduction, warranties, home security, etc.), and whether it was a robocall. Companies will be able to use this information to help identify which calls should be blocked or flagged. Even if a scammer fakes caller ID information — so the number you see isn’t the scammer’s real number — reporting it can make a difference. Call blocking technologies also can help prevent this kind of spoofed traffic.

Your points are spot on, and the response is useless. Reporting a spoofed number is pointless. The FTC has done nothing about it, is doing nothing about it, and will continue to do nothing about it... along with every telecomm carrier. The technology is there to stop this, the will to do something is not. The FTC is serving telecomm and scammers not the public interest. Until that changes nothing will.

I receive the “Elizabeth” calls 3-4x a month. Each time I hang up and block the number but the next time the call comes from a new number. The number used by “Elizabeth” is always a local area code so it looks familiar enough to answer.

if you go through the voice sales pitch and get to the part where they ask you if you make more than $40K and you tell them no, they seem to leave you alone for a while LOL....but now she is back calling me again after a few months.

The Resort Awards Center needs to be hunted down and destroyed by the FTC, the FCC, the Better Business Bureau and anyone else from our government who claims to support the consumer. These spam callers need to be stopped. Come on, in this day and age, it cannot be THAT hard to destroy these parasites.

Same for all the people talking about Elizabeth from resort rewards. I've tried listening to the while call to talk to a person, and gotten nowhere. This type of spam calling makes me want to be rid of my cell phone.

We all have comments about being victimized by the same Elizabeth from Resort Rewards Center but I do not see any solutions to putting an end to this. I too am on the Do Not Call Registry. Does anyone have any suggestions as to where to go from here?

There's only a few companies out there where this sort of thing could originate from (five9, callfire, etc or a hacked VOIP service). I strongly suspect the FTC doesn't understand this threat profile. I agree with everyone else this is super intolerable, the proprietors are crooks who should be jailed, and whoever released the supporting technology should pay a very large fine or go bankrupt.

“Elizabeth” has been stalking me now for months. She says she’s calling because I recently stayed at a resort. I did not. She appears to be calling from a local cell phone number. “She” is not. I text one of the numbers. The guy gave me his name and said he did not call me. This should be considered identity theft in addition to stalking. Why isn’t it illegal for a corporation to stalk you. Many of these annoying calls happen on the weekend. I work full time during the week. I’m on the National Do Bot Call List so obviously that doesn’t deter these crooks. Why do I have to certify that I’m not a robot to post a comment about a robot who is allowed to stalk me?!

I have been getting these calls from Elizabeth or Rebecca for over a year. Sometimes 2 or 3 times a day! Resort Rewards Center! Please someone stop this annoyance and intrusion into our lives!

Personally I think the FTC has become a scam.
What's the point of putting your phone # on the national do not call list if the FTC isn't going to do squat to do anything about these phone scams.

I receive a recorded call from the "Resorts Reward Center" every few days. The recording caller is Jennifer and my phone ID number shows the caller is at 904-333-XXXX (varies). None of my call blocking features work on my telephone because the originating number changes frequently. Also, when I call back I get a recording (TX00365) that the number is not in service.
I am on both the State and Federal call blocking list and I'm afraid to change to a private listing as I am an emergency services volunteer.

I am getting relentless calls on my cell phone from Elizabeth with Resort Rewards Center. Each time it's a different number. This happens numerous times throughout the day almost every day. I am also on the DNC list.

I've been getting these calls for 2 years now, and it's not unusual to get them several times a day. I hate to be cynical, but let's just be honest. Reporting them is a waste of time. Hard for me to believe the FTC or some other government agency doesn't have the tech to put a stop to this.

today I got the call AGAIN from today I went through the series of questions until they finally transferred me to a live person. When I told them I was disabled, and I wanted the calls to stop, the man on the other end told me he would put me on their own permanent do not call list, read my number back to me, and said I would get no more calls. So....we shall see.....stay tuned for further info!

I am sick and tired of getting the Robocalls from Elizabeth. Help! We need to stop these calls. I'm about to get rid of my house phone for good.

This is amazing! I've been getting calls from Elizabeth on a weekly basis, and I got another one 30 seconds ago. Each time I block the number on my iPhone, and still they keep calling. Today's number was 917-626-5563 which is VERY similar to my own number. They must change one of the digits each time so the new calls go through.

Constant annoying calls from Elizabeth at Resort Reward Center at least once per day. Please eliminate these parasites.

Hi this is appears that ole elizabeth is in fact the only one that has ever stayed at one the resorts. I get these calls on a daily basis, i think what they are doing is bouncing the robo call off of actually peoples phone numbers. I have received numerous calls from Elizabeth from different states. PLEASE I BEG OF YOU FTC help us send Elizabeth from the Resort Rewards Center on a long overdue vacation.

Please please make this Stop.. Elizabeth keeps calling cell and house phone.. I gave my name and number at Dorney Park 2 years ago. That’s when it started. They grabbed me at the gate... I thought it was legit since I paid to get in.

Why can't someone do something about these annoying cell and land line calls. The app for Android sounds like a fabulous idea. Nomorobo helps with land line!

Yes, I have file numerous complaints with FTC. I am currently job hunting, so I answer my phone calls. This is getting really annoying, and I am sure is illegal. Hey, go ahead and tap my phones if you need to so you can trace the call, whatever.

1. These people are calling my number that is on a do not call registry.
2. They are spoofing local numbers.
3. They are providing falsified information such as "staying at one of their resorts."

There should be a stricter access to spoofing phone-numbers, but then again American.

The definition of insanity is doing the same thing over and expecting a different result; sooo I’ve just stoped answering these calls. It’s usually the same 3 1st numbers. I have the number of everyone I want to talk to in my phone everyone else can leave a message and I’ll call them back. Good luck to everyone else out there.

They are hijacking active phone numbers from innocent third parties. This practice needs to be stopped.

I Keep getting calls from Elizabeth from Resort Rewards Center. She's calling from numbers with the same area code and prefix as mine and won't take me off the list. Why isn't the FTC doing it's just and shutting these scammers and villains down? Do SOMETHING please.

It's like.... "AGAIN..." from the movie Miracle.

Something tells me the FTC is collecting BILLIONS behind the scenes and we get NOTHING!

I am sure the tech exists to STOP the perps but why stop them if the FTC can settle with BILLIONS in lawsuits at OUR expense.

The ElizabethResortRewards robocalls are spoofing real numbers.
If it is legal, then it should be made a federal crime.
If it is NOT legal, then which Agency is tasked with enforcing this law? That agency is a failure.

I just got another call from “Elizabeth,” who used to be Emily, today. I finally listened to the whole prompts and when I got an actual person he said he was from The Orlando Promotion Center and the website is Bahama He said his name was “Kevin Ford, like the automobile”. I am sure that was a fake name as well. He wanted to know my name, and when I wouldn’t give it to him he said I wouldn’t qualify and hung up. I am so sick of these calls. I did report to the website. There must be something more to be done to stop these people.

I am getting calls from Resort reward center 2-3 times a week. These callers don't stop talking. And if I call back immediately also it gets to different person. Those people are not calling me. This company started to get clever by showing wrong caller id. Hacking or something else is going now. All phone numbers coming now are starting with same first 6 digits as my phone # but last 4 are different. I cannot block these calls because every time they are using different caller id.

Same here, Liz@ RAC. Sure seems like the phone companies could track someone making that many phone calls. I've got a bookmark for the FTC site, so I'll try to file as many complaints as I get calls, as soon as I get them.

I get at least 3-4 calls a day from Elizabeth. I report each and every call and I have for months now. Every. Single.Time. I have people calling ME asking if I called their phone because my own number has been spoofed to cover the call from Elizabeth. My number is on the Do Not Call list, not in google, I don't give it out and I have it restricted for outgoing calls and blocked with my carrier. I have changed numbers even. I am doing everything I am supposed to be doing. For the LOVE OF ALL THAT IS HOLY PLEASE MAKE THIS STOP!

What exactly is the FTC doing, or going to do about this? The calls I get, multiple per week, always from from a number that resembles my own with area code and then the first 3 numbers all the same as mine. The woman is "Elizabeth".
All these legitimate complaints should warrant some action. Are you doing anything specific and if so, can you please let me and all others on this post know with a reply?
Thank you and have a great Monday.

The FTC collects the phone numbers people complain about and releases them each business day. This helps telecommunications carriers and other industry partners that are working on call blocking solutions. Many call blocking tools rely on blacklists, the databases of phone numbers that have been reported as the source of illegal calls.

The data the FTC releases will include the date and time a person got the unwanted call, the general subject matter (debt reduction, warranties, home security, etc.), and whether it was a robocall. Companies will be able to use this information to help identify which calls should be blocked or flagged. Even if a scammer fakes caller ID information — so the number you see isn’t the scammer’s real number — reporting it can make a difference. Call blocking technologies also can help prevent this kind of spoofed traffic.

This is just one of many steps the FTC is taking to stop illegal robocalls and other scam calls. The FTC will continue to go after the scammers behind illegal calls.

I constantly receive annoyingly disruptive calls from "Elizabeth" at the "Resort Rewards Center". This time, the caller's ID said "Butler Borough", which is a government entity. My town of Kinnelon shares the same zip code with Butler Borough. I just notified the Borough Administrator, who will do what he can to follow through. It becomes even more serious if people ignore calls from their local government offices, which could be sending messages in an emergency.

Sick and tired of Elizabeth from Resort Rewards Center calling me daily with her little vacation scam. I block and she used a different spoof number to call from. Dear God why won't the Federal Trade Commission come up with a really good penalty to put an end to this scam and complete bunch of crap

I've been getting calls from this "company" all day, every day for the past 6 months. No matter how many times I curse them out, tell them to get rid of my number, and yell at the automated/live person, it's still the same thing. I promise this is starting to get on my nerves!!!!

This is BEYOND RIDICULOUS!!!! You mean to tell me that ALL of these people are complaining about this company and there's NO WAY to stop these harassing calls?!?! What's the point of having the FTC if it can't stop this?!?! Why add our names and numbers to the Do Not Call Registry is we keep getting these calls?!?! Why do I keep submitting a report if nothing can be done?!?! Come on!!!!

"Elizabeth with the Resort Rewards Center" is a busy girl. She calls me all the time with similar "local" numbers which if I answer, I continually block but she just doesn't stop. I have filed a complaint with the FTC multiple times, I have been on the Do Not Call Registry for years & use call block.....nothing seems to stop "her". The only things that will survive a Nuclear Attack will be cockroaches & Elizabeth from the Resort Rewards Center.

Too bad someone can't set up a phony credit card account to give Elizabeth some money that could be tracked.

The Resort Awards Center is still at it. The hone number they out-pulse is a local number to my area - not a toll free or out of area number. Called the out-pulse number while the call was taking place (from another phone), and it rang busy.

get about 4-5 calls from her every day. from different local cell phone numbers. the ftc cant and is not helping us. apparently, nobody can help us... class action is where now?

So tired of "local" calls from Elizabeth, the robo-caller. I'm on the National Do-Not-Call list, but still receive these calls at least 1-2 times a month.

Have gotten several calls from Elizabeth with the Resort Rewards Center. All from local numbers. I have a business and it's important I answer all calls but especially local ones. So I end up answering calls from Elizabeth a lot. I don't think it should be legal that they can use local numbers for each are like that. I know they are doing it because they know people won't answer a number with an 877 or similar area code. But it's not right to use local numbers. Some of them are even valid numbers and when you call back to that person, they said they didn't call. Am on Do Not Call list but doesn't seem to help.

Harassed by these criminals numerous times with different numbers. I have sone everything to protect myself. The FTC and FCC needs to make unwanted calls by criminals a priority and demand that our carriers do everything to support consumers.

This is ridiculous. Why can't law enforcement go after this "company." They annoy countless Americans daily with their spoofed robocalls. The DNC list is pointless for stopping these fakers and scammers. They are clearly breaking the law.

blocking number does not work. They keep calling from different number. This Elizabeth from resort reward center is so annoying. What can I do to stop these calls.

Has anyone lost any money to Elizabeth?
How are these jerks making money?

Just hung up on Elizabeth as soon as I recognized the voice. This is the third time I’ve received these calls saying I stayed at one of their resorts. Every time she has called it’s been with my area code and it has looked similar to my doctors. I sometimes feel like responding with... Really? With what money? Was it while I was still in high school a couple of years ago?

After not hearing from Elizabeth for awhile I got a new call today from "Sam". Same annoying voice. Guess she changed her name. When will they stop!!!


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