NetSpend refunds coming

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Do you know somebody who had a NetSpend debit card but had trouble activating it? If so, this blog post is for you. NetSpend Corporation is providing refunds to settle FTC charges that people couldn’t get access to the money they’d put into their NetSpend account.

Here’s how the refunds work. NetSpend is sending notices by email and mail to people who are eligible for a refund. The emails tell you how to request a refund using an online form. The paper notice gives you a printed form to return. You have to apply to NetSpend to get your money back. And you have to apply by October 7, 2017.

If you get a notice, please respond as soon as you can: NetSpend will mail your refund check within 30 days after you make your request. The refund is for all of the money you lost, and we want to be sure you get it back.

If you think you should have gotten a notice from NetSpend and didn’t — or if you have problems getting your money back, please let the FTC know. Email us at NetSpend@ftc.gov. And learn more at FTC.gov/NetSpend.

Remember: you never have to pay to get a refund in an FTC case. Anyone who asks you to pay for a refund is a scammer.

Tagged with: credit card, refunds

Comments

I received a card from NetSpend twice

Anyone ...ANY ..one who has or knows your S.S.A.# ....can ....get a card and even when reported lol lost or stolen.....the thing is not ! Receive one or more... some one has been on private info. So never ever think otherwise!!!

A lot of students both current and in the past deserves this refund in my opinion Ms. Leach. A lot of things fall through the cracks and unnoticed when laws are implemented and passed regarding student loans and grants by colleges and universities. Job well done FTC.

What is the progress being made with the case against Western Union and the Frauds they knew about.

I lost more then $10,000.00 and I never received an e-mail from Western Union explaining any of this to me I am rather upset about it! What can I do at this point of the Law Suite?

It's been so long when I lost my money, I forgotten everything and you keep emailing me about it, I've changed my email address so I could forget about this, but some how you are reaching out. Thank you. I would love to have my money back. At this point I just gave up.

You don't have to give up.

If you are having problems getting your money back, send an email to NetSpend@ftc.gov. That will go to the FTC.

I thought i would get cash back if I used my card every month. And they started out charging one dollar every time I use my card. But I call them june 14 2014 cause i had tried to use my card and it Said not enough funds. Now they charging 2 dollars. I'm looking for another card. That I can trust.

You might get a notice from NetSpend.

NetSpend is sending  email and mail to people who are eligible for a refund. The emails tell you how to request a refund using an online form. The paper notice gives you a printed form to return. You have to apply to NetSpend to get your money back. And you have to apply by October 7, 2017.

Ive reseved 3 netspend card my transaction seems to always declined after loading and loading my money in shopping on lines.Are very upsetting disappointing embarrassing yes i would love to have all my money returned please to whom this nay concern.or by putting my money on to one of my cards i have on hand please in thank you

You have to apply to NetSpend to get your money back. NetSpend is sending email and mail to people who are eligible for a refund.

The email tells you how to ask for a refund with an online form. The mail gives you a paper form to send back. You have to fill out the online form or paper form before October 7, 2017.

I have had problems getting money from my Net spend card, after adding money.

Miss Bridget Small, if I may ask a question off topic. If there is any possibility, might I request any current information in reference to ref# 826xxxxx & #826xxxxx? No expectations, just in constant mortal fear for my children and in urgent need of assistanc3.

I'm sorry, I do not know what you are asking about.

I have been a victim of netspend fraudulent accounts & request a refund.

This is a moderated blog; we review all comments before they are posted. Per our commenting policy, we won’t post comments that contain personal information, like home addresses and phone numbers. To protect your privacy and the privacy of others, please do not include personal information.

If you think you should have gotten a notice from NetSpend and didn’t — or if you have problems getting your money back, please let the FTC know. Email us at NetSpend@ftc.gov. And learn more at FTC.gov/NetSpend.

I've not yet received my notice from netspend for my refund

If you think you should have gotten a notice from NetSpend, but you did not get it, send email to the FTC at NetSpend@ftc.gov. 

If you have problems getting a refund, send email to the FTC at NetSpend@ftc.gov. 

The FTC has more information about this at FTC.gov/NetSpend.

I'm still waiting for my refund

I have already reported to equifax and TransUnion. I want this to stop.. someone has made duplicate copies of my credentials.. please help me in this matter

You can get help with identity theft at identitytheft.gov. The site explains what reports to file right away, who to contact and how to repair the damage. You can get a personalized plan to help you recover from problems caused by identity theft.

Netspend shut down my according account and marked i t as stolen. Its amazing. Wish they would refund so I can open a real account since they can't even process a scheduled transaction with a Confirmation Code.

NetSpend is sending notices by email and mail to people who are eligible for a refund. The emails tell you how to request a refund using an online form. The paper notice gives you a printed form to return. You have to apply to NetSpend to get your money back. And you have to apply by October 7, 2017.

If you think you should have gotten a notice from NetSpend and didn’t — or if you have problems getting your money back, please let the FTC know. Email us at NetSpend@ftc.gov.

I have received my refund but no one will cash it.

Please email us at NetSpend@ftc.gov.

This company stole over $1000 from me. Can't get it back. They criminals. Stay Away.

This company blocked my card with lots of money 2 days after activating it, without noticing me. They said that I would be refunded by a check, but it never arrived.

If you think you should have gotten a refund, send an email to the FTC at NetSpend@FTC.gov.

Hello i just recieved a letter stating im entitled money from the ftcsettlement i wanted to known if im still elegible being that the form was supposed to be mailed out on or before october 7th? Because i just moved in my house my mail hasnt been gettingto my new address and thiers been alot of confusion with my mail at this current address, so i litterally just got my mailbtoday? Am i still able to recieve my payment as well??

Today is Wednesday, October 4. You have to apply before Saturday, October 7. You still have time to apply.

If you got something in the mail, it should have included a printed form. You have to return that printed form before Saturday, October 7. You should get the refund within 30 days after you send the form.

If you have a problem getting your refund, send an email to the FTC at NetSpend@FTC.gov.

Hello a friend of mine card got stolen at her job how about netspend did not give her the money back this is the worst so called bank ever

need money back

where do you cash refund checks at in indianapolis, in

On Nov. 22 I called and made because someone used my card info without my knowledge. I'm still waiting to get my money back or to hear something back from Y'all

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