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Hurricane Harvey scams: Callers lie about flood insurance

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One thing we’ve learned at the Federal Trade Commission (FTC) is that scams often follow the news – especially when there’s a natural disaster, like Hurricane Harvey, in the headlines. Case in point: Colleagues at the Federal Emergency Management Agency (FEMA) tell us homeowners and renters are getting robocalls telling them their flood premiums are past due. In order to have coverage for Hurricane Harvey, consumers are told they need to submit a payment immediately. Don’t do it. Instead, contact your insurance agent. The agent who handles your homeowners or renters insurance policy could be the same agent who handles your flood insurance policy. If your agent can’t help you, contact your insurance company. If you have a policy with the National Flood Insurance Program (NFIP Direct), call 1-800-638-6620.

If you suspect fraud, call the FEMA Disaster Fraud Hotline toll free at 1-866-720-5721. Also report it to the FTC. Your reports help the FTC and other law enforcement agencies bring scam artists to justice and put an end to unfair and misleading business practices.


To learn more about flood insurance, visit To file a flood insurance claim, visit

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Homes & Mortgages


I get emails on car insurance payment due even though I don't even have a vehicle and I don't have a drivers license to drive.

That's so sad scammers have to resort to this kind of living instead of trying other ways. I get all kinds of crazy emails I ignore them. Probably makes them mad but oh well better for me than for them to keep coming back for more and more.

It doesn't make them mad at all, as they use multiple email addresses to send from and multiple people to send a mass amount of emails to everyone they have bought email addresses for, if they aren't using an automated system to do it. They don't even notice those that don't bite - they focus on those that do. Glad you're safe.

that's purty neat

Thank you for alerting us about this egregious scam that is a travesty of unbelievable proportions for those who have been successfully scammed by the most horrible way to make $$$$ off people who have possibly lost lives of loved ones. I hope that when caught these creatures who perpetrate this type of behavior are sent to prison for a very long time!

Yes the is terribly fraudulent use everything

scam artists seem to be crawling out of everywhere!!!!!!!!!

It's unfortunate but it happens.

These "scam alerts" are very useful to the public.
However, this criminal trend has only increased, and yet, what is the federal government and state governmental agencies going to do something about this?
How about starting with the Federal Trade Commission (FTC) who are funded by the U.S. Taxpayer?
The FTC needs to MORE aggressive and have Congress pass much more stricter laws and penalties to curb this illegal behavior. MANDATORY MINIMUM sentences imposed along with stiff fines, penalties, and civil recourse, to name a few.
That's right... Congress currently only has a 15% approval rating at this time and can't even get campaign promises passed due to the in fighting.
Maybe the U.S. Taxpayer should conduct a poll to determine the approval rating for the FTC.
Why should the U.S. Taxpayer continue to pay for an agency which is basically "impotent," and lacks any leadership to stop increasing fraud on the U.S. citizen.
Time to clean the swamp which includes reorganizing the FTC.

Boy, something else we'll have to deal with in IDT.

Houston has suffered carnage of unbelievable proportions. This was the second worst storm to hit the US In 50 years. And to think a bunch of creeps are out there scamming is incredible to me. People have died in the flooding , and others have lost everything they have. It will take us 10 years to rebuild this great city and yet we are going to have to put up with this band of thieves on top of everything else. No punishment is great enough for these creeps, and I know FTC will get them. Thank you

When are the Electric and Solar powered Rescue boats being deployed to the Houston area. We want to help people, but hey, think of the Environment.

This is so ridiculous the scammers found a new way to make money I just wished they would go away for good. They need to figure out a way to make money in their own countries instead of ours, I understand they want some of the American dream but they can go getting it by the right way not the wrong way.

Nikki, I think you are assuming the scammers come from a different country or are most likely foreigners. I have to tell you that the people that have attempted to scam me have been American Citizens (born in the U.S.), three whites and one Asian. I want them to go away as well and get arrested and punished for what they have done to people. However, that doesn't mean that I am going to say that they should go back to their own countries when I have dealt with people born and raised here. Bad people come from all races, colors, and different types of backgrounds. They are all bad. The best way of people to avoid being scammed is to be informed and make educated decisions. People need to stay informed and be smart.

I cannot imagine anyone who can look at everything people in South Texas have lost, and they still try to con them. That is so disgusting, I don't even have a bad enough word :(
Hopefully they - the scammers - will realize they are stupid on top of being evil, since there is not exactly a pot of gold in Houston right now. I mean... really how do they think people can pay for anything now? Ugh.

smh to scammers.

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