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This is what a Social Security scam sounds like

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Earlier this month, we told you about a growing scam: people pretend to be from the Social Security Administration (SSA) and try to get your Social Security number or your money. That scam is now growing exponentially. To compare: in 2017, we heard from 3,200 people about SSA imposter scams, and those people reported losing nearly $210,000. So far THIS year: more than 35,000 people have reported the scam, and they tell us they’ve lost $10 million.

Here’s what one of those scam calls sound like:

Scammers are saying your Social Security number (SSN) has been suspended because of suspicious activity, or because it’s been involved in a crime. Sometimes, the scammer wants you to confirm your SSN to reactivate it. Sometimes, he’ll say your bank account is about to be seized – but he’ll tell you what to do to keep it safe. (Often, that involves putting your money on gift cards and giving him the codes – which, of course, means that your money is gone.)

Oh, and your caller ID often shows the real SSA phone number (1-800-772-1213) when these scammers call – but they’re faking that number. It’s not the real SSA calling.

Here's what to know:

  • Your Social Security number is not about to be suspended. You don’t have to verify your number to anyone who calls out of the blue. And your bank accounts are not about to be seized.
  • SSA will never call to threaten your benefits or tell you to wire money, send cash, or put money on gift cards. Anyone who tells you to do those things is a scammer. Every time.
  • The real SSA number is 1-800-772-1213, but scammers are putting that number in the caller ID. If you’re worried about what the caller says, hang up and call 1-800-772-1213 to speak to the real SSA. Even if the wait time is long, confirm with the real SSA before responding to one of these calls.
  • Never give any part of your Social Security number to anyone who contacts you. Or your bank account or credit card number.

If you get one of these calls, tell the FTC at ftc.gov/complaint.

Tagged with: imposter, scam
Blog Topics: 
Money & Credit

Comments

I have filed a complaint with the FTC back in June or July that I was scammed out of $26,000 and 4000 on my credit card but now I have heard nothing yet I don't know whether or not I will get a reply back or any of my money back and they were talking about win money at that time now I'm getting calls from people that says Facebook Lottery they tried to pull the same stunt as they did to me back in May and of course I lost all that money because having just lost my husband I thought I was doing something good for my children but I was being scammed not by one person but by 5 I want to know why no one has helped me or has found out anything I had given the FTC all the information and no one has replied back thank you sincerely Sheila G Gomez

This is another scam. The government paying people that are supposed to be helping people. They don't do anything such as Consumer Protection. They too should be reported. They can clearly see you're being beaten out of your money, but wont lift a finger to help against fradulent businesses . Our tax dollars should not go to support these agencies. Write or call your congressman and demand to know why these government agencies aren't doing the job we pay them to do?

lovly” you are 100 percent wrong. FTC is helping - trying to stop these calls.

we can find a man in a cave half way across the world, but we can't find out who is making these scam calls?

My wife lost 30K+ by these scam call, I was able to get in touch with them 2nd time by calling to say we have more money in the bank so that police can track, while the scammer on the call I went to police station and ask them to track it down now, they said they can't. What a shame, we don't have technology to nail down these scammers, no-one helping us none of the government organization Police, FBI, FTC, Social security office, Senator you name it. We have complained everywhere we can. All of them taking reports but no action, It’s my hardly earned money is gone with the name of trusted government agencies. What Government doing about it ?.

You are incorrect in that the technology *does* exist to track these scammers.

It just is hard to do, because of the number of companies which need to cooperate in order to set up a system to do this with any amount of frequency. These companies have no interest in cooperating because they make money off the scam calls.

Phone companies domestically could change their systems to make it harder to spoof numbers, but they have no interest in doing so because they make money off the scam calls. Not a lot of money, but adding the lost revenue to the cost of fixing their system, it's not an attractive value proposition.

Private companies are not interested in fixing the problem, at least not in the way it needs to be fixed (cell companies are happy to provide "scam warnings", which is inexpensive for them to do).

The answer to motivating these companies to change is government mandates. Make it more expensive *not* to fix the issue, and you'll see how quickly and efficiently it gets fixed.

If companies won’t cooperate because they are making money off the scams, then they are ALSO criminals and should be stopped. If companies refuse to help, then it should become MANDATORY to change their “systems” to stop the scams, or face prison for BEING an accessory to the crime.
It doesn’t take a genius to figure how to stop it. It just takes money, and if that money is used to stop crimes, it can’t be used for big bonuses. Let’s be honest, here.

I just received a phone message from SSA supposedly there is an arrest warrant for me what does this mean?

It's not real, the SSA would never tell you this, a more local agency would.

Yes, this is a scam. Look it up.

My son just got 1 of these too. "You're ssn has been used in a crime. Call immediately or we will issue an arrest warrant". Automated robotic call. I laughed and told him to hang up.

I got one too, identical to this one.

I just received the exact same call. 11-21-2019

Not real. I got the same thing a while ago. I freaked out. Gave them my SS number. Then I called my sister. She said, "you did what?!" Apparently everybody knew about this scam except me.

And something happened with your account or SS?

Cant do anything when these calls are coming from overseas, which most of them are. Our federal agencies work for the US Govt and cant really control what happens in countries like oh say, Russia.

i get calls almost every day trying to scam me,and i just tell them .i,m not an idiot and i can hear many people in the background,this is a scam and i know it and so do you ,then i hang up and block the number

Unfortunately, blocking the numbers generally does nothing. Anybody can make it look like they're calling from any number very easily through VOIP/SIP phone services, which is what these scammers do. They can even have the caller ID randomized for every call automatically.

Source: Part of my job involves some interaction with and configuration of telecom services.

Use a call management app and block all calls not in your contacts file. That works very well but could be problematic. I block all calls from the area code the scammers use. If the gover0wants me they can use the mail.

Exactly I’ve gotten three and it’s anxiety ridden. Time “ sensitive case” am hoping they stop calling and defeat the scammers. I’m going to save the next number it calls and post it on here. Frustrating.

+19067840324

Got a call from this number.
Scam

I've gotten at least one call per day this week. I've blocked all calls (b/c they are dumb enough to leave VM's now, which if you have half a brain, you know immediately that by the computer-generated message that it's a scam). Here are some of the tel's I've blocked coming from SSN scams...
800.408.3321
800.209.8061
786.753.8724

Don't answer. Never give them any info. And block all calls from these scammers. They'll come at you with different numbers, but at least you limit one of their extensions. Good luck!

I got this call said my social security number has been blocked..
+18002446002

I got a call from +18005213902

8442093596 I got it today, BLOCKED, now if i could figure out who to report it to, so I can start a paper trail (cyber trail). Anybody out there know who to report this too?

You need to turn these numbers into the FTC call their 800 number and you will always speak to an agent. No voicemail it's a real person.

I just received a call from 1 800 256 1964. Scam!!!

The first time I got a call from the scammers, they left a message saying that my social security number had been found in a crime scene in Texas. I live in New York City and I was terrified as I am disabled. I called the SSA and send them an email as well. Everything was taken care of and I was advised not to give out any information to the scammers. I received another call similar to the one I had received and simply brushed it aside, still, there was a little apprehension but I am over it. That this is going on with the SSA is simply unacceptable and Despicable.

They said the exact same thing to me! And I live in Chicago!

I got the call Tonight that my SSN was somehow involved in a crime in Texas. It's terrifying.

I GOT THAT CALL THIS MORNING. 11-22-19. I REPORTED TO

: OIG.SSA.GOV

I got the call too -- thank you for the website, I reported it.

I just got the exact same call saying the exact same thing. They've called 4 times in 6 hours

Ha! You got that right!

You say that the FTC are doing their job but you don't provide any information to back that up.

I got the same message and also had this message a few months ago. I reported it to SSA. They called me today every 15 mins all day long. I have numbers not in my contact list blocked and they can only leave a message. I am keeping these messages in case they are needed.

Its impossible or nearly impossible to catch these people...most are overseas and laws in their countries protect them. We have to be vigilant and never send money. Don't count on other people to protect you...the best thing you can do is protect yourself.

Now days u don't know what's real or fake I have been dealing with these scammers now two years I catch them all the time I know how they use people I have seen faces I have place here in USA where I have sent money you think anyone will listen. Hello you stop them here they can't do a thing. They working out of Canada as well. I know they monitor these chat forums.

I just got a call from Indiana, saying fraudulent activity was happening on my SS number. This is the number they called from. +12192154910

I too just got two calls, two hours apart. Both left a robotic VM saying to press 1 now to be connected to someone. Both numbers are completely different other than 888

I also got the calls from 888 from the last 3 days. Thank god, it got disconnected.

Received a call saying that my ss# would be suspended and that I needed to press 1 to speak with a representative to get more information. When I pressed 1, the line was disconnected. Not sure whether or not the disconnect was intentional on their end.

I have gotten the same. Then when I hit 1 disconnected. Should I be worried? I didn't talk to anyone and gave out no info.

When you answer and press a button it confirms you phone number is active. They'll be coming at you another way and now your number is on a call list.

It’s always fake because no legitimate agency uses the phone for communication regarding monetary issues. I’ve trained myself on that young so that I’ll remember it (hopefully) when I’m older and more vulnerable. I’ve also broken myself of the habit of phone politeness I learned as a child. Now I just hang up on everyone from scammers to wrong numbers. It might be rude but scammers record bits and use it as “proof” you authorized something.

Agree with KBE, it has been on the news. DON'T give out information over the phone. SS department let's people know they will Never call and ask for your number or money, you cannot depend on others to fix these issues for you. It stinks, but these calls are from everywhere, I think mostly from other countries. I returned a call because I knew it was a scam call told them I was going to report their number, they responded with some very foul language and I hung up on me. They use so many numbers it is hard to keep track of them. Sorry for all the people that lost their money but I hope it a lesson to everyone that get these calls just hang up.

Ironic that you post to a government site. My experience is that people in government are far more responsive than the telephone companies or insurance companies or banks or credit bureaus and so forth. If you call or write your congressman demand instead that he or she works to put teeth back into agencies such as the Consumer Financial Protection Agency.

Round Rock, Texas 5/13/19 I got a call from 1 (800)185-1220 they told me that my social security number was being investigated asked me for my address and the last four of my social security he sounded like he was from India but I can be wrong. When I called back the phone was disconnected. It is a scam. Don't give anyone any information about your self over the phone.

5/13/19. Got a call from a Maryland number. Same thing telling me my ssn is being investigated and to call back before legal action is taken. What a world we live in.

I just got a call from MD 410-226-3059
Saying my SS# was compromised and asked to return the call to discuss the case with SS Investigating Officer.

Fortunately, my RoboKiller app blocked the call and kept the recording for me to hear. They called twice within one hour. BE CAREFUL!

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