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This is what a Social Security scam sounds like

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Earlier this month, we told you about a growing scam: people pretend to be from the Social Security Administration (SSA) and try to get your Social Security number or your money. That scam is now growing exponentially. To compare: in 2017, we heard from 3,200 people about SSA imposter scams, and those people reported losing nearly $210,000. So far THIS year: more than 35,000 people have reported the scam, and they tell us they’ve lost $10 million.

Here’s what one of those scam calls sound like:

Scammers are saying your Social Security number (SSN) has been suspended because of suspicious activity, or because it’s been involved in a crime. Sometimes, the scammer wants you to confirm your SSN to reactivate it. Sometimes, he’ll say your bank account is about to be seized – but he’ll tell you what to do to keep it safe. (Often, that involves putting your money on gift cards and giving him the codes – which, of course, means that your money is gone.)

Oh, and your caller ID often shows the real SSA phone number (1-800-772-1213) when these scammers call – but they’re faking that number. It’s not the real SSA calling.

Here's what to know:

  • Your Social Security number is not about to be suspended. You don’t have to verify your number to anyone who calls out of the blue. And your bank accounts are not about to be seized.
  • SSA will never call to threaten your benefits or tell you to wire money, send cash, or put money on gift cards. Anyone who tells you to do those things is a scammer. Every time.
  • The real SSA number is 1-800-772-1213, but scammers are putting that number in the caller ID. If you’re worried about what the caller says, hang up and call 1-800-772-1213 to speak to the real SSA. Even if the wait time is long, confirm with the real SSA before responding to one of these calls.
  • Never give any part of your Social Security number to anyone who contacts you. Or your bank account or credit card number.

If you get one of these calls, tell the FTC at ftc.gov/complaint.

Tagged with: imposter, scam
Blog Topics: 
Money & Credit

Comments

Outstanding - please continue to add more of these ! Keep up the good work FTC !

Usually if its legit anything government related they send something by mail and won't call.

I called social security cause they had once told me they wouldn't ask me for my social security number. Also I did call the number back and the person had a accent and I just hung up. Now I just received another secret shopper scam. What's wrong theses days.

Recently received a phone call and they told me that my social security number is about to be suspended. The number is 1 866 208 3523 ! Be aware people. The lady sounded robotic and asked me if i wanted to speask to an agent to press 1. But i simply hung up.

Yeah I called the number back the number was 347-809-3380, when they answered I heard a bunch of noise of a bunch of people having conversations over the phone with other people, so I pretended like I was worried and asked him well what is my Social Security he read off some random number that wasn't mine and I just hung up I said wow these fools ,at any rate that is one of the number they call from up above , I feel it's better to post what the numbers they're calling from so that other people will know.

Recieved the Same call on 03/25. Different number (682)615-1824

Just got call from 979-353-4764 robot voice saying my social security # is being checked for fraudulent activity to call this # back. I did and couldn't understand anything he was saying I told him his # comes up on phone being a scam, not falling for it. These people need to be stopped , all of them 20 calls or more a day by scammers on government do not call list they still all, block their #s, they call from another one and use different name, can tell same person tho. They all need to be stopped even the ones for medical braces ,& meds thru the mail just need your insurance info they are all frauds!!!!

I just got a robo call about fraud and legal action if I didn't call back and settle it before they filed charges I have severe ptsd and anxiety which in turn cause aggoraphobic episodes, it took me a bit to find out it was fraud. The call immediately triggered my issues. These scammers must be stopped. I would never do anything fraudulent, I keep a roof over my kids heads with my benefits.... What horrid people do this to others???

So just received the same type of call .. from 929-246-2586. call before charges are filed is what the system said ..

Just received same call. # was 866-719-7906

I got the same phone call March 26 2019 from a number 270-2136746 saying they was the socal security office but the guy had a accent and he kept breaking up on the phone he even gave me a bagde id. But they was saying my social security number was used in Texas with I didn't believe it so beware

Same story - got this call from 877-185-1213... he would provide a case number, his employee ID and arrest warrant number and that you would be prosecuted for Money Laundering charged against the SSN. That there were 2 options to solve this: 1) to bring a criminal lawyer or 2) to settle this outside court which is called an ADR process. He claimed that for the ADR process you need to take money out from your existing bank accounts and transfer to a ‘secure wallet’ so they could differentiate which accounts were real vs fake. He would text you a barcode to create a bitcoin account - from 917-773-0816. He would ask you for your local police department number - pretending to have the conversation with the police who then called you from the police department number you provided to say you have 1.5 hours to take money out and then the new SSN will be re-issued after it’s investigated and cleared. The call will be transferred to a lady who would be on the call the entire time to make sure your phone has enough battery and you’re not allowed to disconnect and to make sure you don’t talk to anyone. She would direct you to the nearest bitcoin machine locations... hung up at the end. But beware!

I received the same call twice this morning both times were different numbers (428)126-2620 and (347)528-1731 stating my SS Was about to be blocked, press one to continue. I didn't answer the phone, both times a voice mail was left. SCAMM BEWARE SCAMM

I just got a scammer call from 1-845-133-6997.....

I just receive a scammer call from 812-518-8776 (Newburgh, Indiana). I asked for the info in writing and he threatened to tell his fellow officer. Then he said I couldnt get an attorney....he wasn’t making sense and was very irrate when I asked questions. He gave his name as Adam Johnson police badge number 74-15186, then have me a case number DC 7010. I’m so glad I looked up this and found this.

I got the same robotic call from Texas number 512 534 4671.

Thanks for all this info..i receieved 3calls in less than an hour today ..recorded message each time. I called back,he tells me he is from ss admin, i asked from what state..he replies taxes! I said which is it...taxes or ss? He hung up!

I just got a call from 917-504-8664 New York, NY. It was recorded message not a real person and told me to call the number.

Warnings should be only the first step. I would like to hear, very publicly, possibly from the FBI or NSA, that those criminals have
have been charged with these crimes. Follow the money!

Thank you! I totally agree with you. My cell phone rings constantly With fake calls. I pay salaries and operations with my taxes for the FBI and NSA. Why can't they get involved?

The FTC must do more. How is my phone number public information and available to these crooks. What happened to privacy. My phone should ring only from people I’ve given permission to.

They don't know your number persay, they use auto dialers and go down a line of numbers until they get a person or answering machine. Once they find someone, they put it on a list of callbacks. Back in 99 I did cold calling for an auto glass company and that's how they did it, though it was illegal to cold call cell phones at the time, would be nice if it still was illegal

It is still illegal, but criminals don't care about the law...!!

A phone book. The thing you're thinking of is a phone book. If it is a landline, call your phone company and ask for an unlisted number; my parents had one for decades and we rarely had a telemarket call. Use the Do Not Call link they have on the FTC. I did Do Not Call and Opt Out for pre-screening and have had, maybe, one scam call in all of four years.

Sadly, going unlisted won't really help. These people have computerized dialers that will pick an area code (say 212), and start at the beginning:

212-100-0000
Then 212-100-0001
Then 212-100-0002

and so on. Since it's computerized, that can be set to just go, and if it ever connects to a person or even an answering machine, the computer can send the call to a person (usually out of the country but not always) with a multiple-choice sound board to get as much info or money as they can.

your phone number,your address,your property taxes and even a map to your house are all public information now. i don't agree with it,but it's true.

All I can tell you guys's you haven't helped me at all yet. Probably because so many people fake that there scammers. Well I have been scammed. I've gone through five phones this guy has rendered useless, is out to make me look bad online, its defamation of character I don't understand why the hell he wants wants it out for me but I'm getting a lawyer and I'm sick of this no one seems to help. The only ones that responded to me was the FBI right here in Massachusetts the Cyber unit so I guess I'll just work with them take care. I simply feel like I'm bothering you. I have been sick the last 5 years and have been recovering from cervical spine surgery, I don't think I am the perfect human but I'm not involved in the process of internet and using it for ruining the life's or stealing I simply am working on building a new wonderful life. Thanks

Is anything resolving for you yet? What exactly happened? They called me today and have my address

Scam number to be added.
1800-777-2666

Computer tell you with a breaking voice sound that your SSN is permanently suspended because of its suspicious usage. Immediate response required. When I got connected with a representative, and asked, "Is this a scam? Do you even know my #? Tell me my #." His response was "Yes, this is a scam. If it's scam, what are you going to do about it?" That was the most ridiculous phone conversation, I have ever had in decades.

They called me a couple of time and I gave them wrong information, but today I told why you are thieves. Phone # 408 254 5260

Add a new number 18888108522

Another scam call I believe i received this morning from number: 866 404 8329

I got a call from this number 18056377243 saying my social security was suspended. It was a robotic voice as well. I missed the call because I was asleep and the best part is the voicemail they left if the automated message on a loop saying to press 1 if I want to know what's going on haha

Same exact call for me today! Right down to the "loop" and "press one". The number that showed up was, 51287343638. Am i crazy or is that one too many numbers?? A lot of times the scammer will add or subtract a word from the formal name of the agency or company they are impersonating. This one said they were calling from "Department of Social Security Administration". Not, "The" department of... They are NOT called the Department of Social Security Adminstration. They are simply "Social Security Administration, USA." I just shake my head.

Received a phone called today. Stating my Social Security is being suspended due to suspicious activity so if I want to know more about the case just press one. The number that was on the screen was 28164857139

Same wording on my voicemail right down to the press one the number was different
646-395-9749

Got a call today from 800 772 7562! They are getting good they're now using the same exchange as the real Social Security . BE AWARE!

Just got a call like this from 805 273 6583. Didn't call it back they tried twice leaving the same voicemail. Be careful folks.

got a call like this from Texas 512 361 7137. said SSN suspended

Received a robo-call (female voice) on 940-468-4337 (Texas) today (4-16-19) on my cell stating my social security is frozen due to fraudulent activity. They provided a number for me to call (twice) then automatically hung up. Good... because that was my next reaction to the call too! Good bye loser! If anyone calls them back they will have your name (or name associated with your phone) and then the scam will continue... Be Smart!

A few weeks ago. I let it go to voicemail and then i called the # . It wasnt the SSA #. The guy that answered had a middle eastern accent. Then i hung up.

Just because someone has a "middle eastern accent" doesn't mean they are a scammer.

It does if they are an unsolicited caller.

I called three times and kept asking questions until they hung up and eventually I was blocked. Each time they had a “middle Eastern accent”. While there is a possibility someone moved from the Middle East, went through the process of becoming a US citizen and then got a job with the SSA it’s pretty unlikely. Three people? That’s just dumb. They would at least have the requirement of being articulate and easily understandable. None were. Sometimes it’s worth using your brain to understand people are not who they say they are. That accent is a pretty reasonable case here.

Yeah, they don't like having to answer any questions. Just had this happen and I couldn't help but laugh. The SSA doesn't call you and threaten to have you arrested if you don't call them back.

Those scammers sure are clever and devious. Yes. There are apps that can send a fake caller ID. This year, I got the IRS scam a few times. Maybe next year, I'll hear from those social security scammers.

How's can the government allow the scammers to use an official government number in our caller-id to fool us?

The government isn't allowing them to use it. It's an app. that they down load to change the number that they are calling from to whatever number they want.

The government needs to make the app's to change phone number Illegal! There is no reason for anyone to change their phone number that shows up on caller id or any other reason to do it!! We all have to abide by FCC rules when using out phones etc why is it okay for them to do what they do and have it legal?

There’s got to be some technology that could stop the spoofing of telephone numbers. The government should do much more to stop it.

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