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What to do about robocalls

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Not another robocall! We’ve all felt that way. Wondering what to do about robocalls? Check out this new video:

The FTC worked with AARP to create a series of videos about imposter scams – including robocalls, IRS imposters and Medicare scams. While the videos are aimed at older Asian Americans and Pacific Islanders, the tips apply to everyone. For three Fridays, we’ve highlighted these videos: first Medicare scams, then IRS imposters, and now robocalls.

In this week’s video, you’ll hear about imposter scams that come by robocall, and some steps you can take. The robovoice may claim to be a utility, a government agency, or even a foreign consulate. Don’t believe them. Instead:

  • Hang up on illegal robocalls. Is the recording trying to sell you something? Did you give your written permission to get calls from that company? No? Then that call is illegal. No need to feel like you’re being rude when you hang up.
  • Consider protecting yourself with technology like a call blocking app or device. You also can ask your phone provider if it has call-blocking tools. To learn more, go to ftc.gov/calls.
  • Report the call. Report robocalls at ftc.gov/complaint. The more we hear from you, the more we can help fight scams.

For more information about stopping imposter scams, visit ftc.gov/imposters.

Tagged with: imposter, phone, robocall, scam

Comments

I have received multiple calls today and yesterday and the day before from Apple Inc. a recording of someone asking me to push 2. If I leave my line on, will that cause them a problems?

I don't answer the phone any more unless it is someone on my contact list. Sadly, this means I have to call back to a lot of doctors' offices because their appointments schedulers will call from additional lines that I don't recognize, and it wastes their time and mine. I guess patient portals that you can log into from a computer or phone will be the wave of the future. That is if they ever get them working properly.

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